The staff from my initial phone call to schedule an appointment were more than personable and…read moreaccommodating. They worked with my schedule to find me the most convenient time and location. The office was a little hard to find even with GPS as located in small office complex with multiple other businesses. I drove up and down several small driveways before I found it but very large signage on office when I got in the right parking lot .Very pleasant waiting area with beautiful decor, nice easy listening music and aroma therapy. Waiting room a little cold and staff even wearing sweaters. I was taken in to exam room right on time and seen by a student nurse practitioner. History taking was very efficient. MD was prompt and everyone explained items very well. Scheduling tests was a breeze as the person at the desk had already checked my insurance and knew if a pre-authorization was required or not. The procedure can be done at one of 3 sites so they worked again with my schedule to find the most accommodating date and location. Just my first encounter but so far pretty impressed.

If you have seen ANY other gastroenterologists in the past TWO YEARS, you need a permission slip…read morefrom their office manager to even book a new patient appointment. This is an actual office policy. I have been waiting a week to hear back. So I suggest saving yourself the hassle and seeking treatment elsewhere.

Time for an update about Dr. Hall. He's a great doctor that follows up with his patient when it's…read moretime to make a appointment he will dress the problems/issues or the common questions you may have to ask the doctor. He's a great doctor to have when your needing to have a Hiatal Hernia with Robotics surgery. So far I am happy with him he's awesome to have a doctor and surgeon.

I meet with Dr. Hall, on 4-20-15 for my consult. He is amazing very knowledgeable & nice he…read moreexplained everything in full detail. After meeting him I don't think I would trust any other surgeon. I'm excited and looking forward to getting my gastric sleeve surgery done and having Dr. Hall be the surgeon to do It. Plus his office staff have been outstanding as well I had the nicest nurse during my visit. (I will update more after my surgery)

Doctor Ashwath, does not listen to his patient, period! I had a colonoscopy last year & going…read moreagain in a few days. Tons of problems upon entering Brandon Surgical Center, where he operates out of. Discrimination, lack of discipline, no clean restrooms & you may say, this has nothing to do with the doctor & my response is, if he's working out of that facility, yes he does. I was seriously hurt by the anesthesiologist is & left my left wrist partially paralyzed for two days. Is this a competent doctor you want working on you?

I have been seeing Dr Ashwath for quite sometime for IBS and I have no complaints on him at all. I…read morethink he is a good dr better than some I have.

Highly recommend Absolute Surgical Specialists. I'm a 60-year old man who had a colonoscopy at…read moretheir offices in Sun City Center. The staff was warm and friendly and the facility is beautiful. The staff made me feel comfortable and explained every detail of the pre and post op procedure. Highly recommend Dr. Amshel for his care, humor and putting me at ease.

Very good quality of care Very attentive staff…read more Very pleasant office personnel Would recommend to my friends and family

This was my first time coming to Bay Area Physicians Surgery Center located in Riverview. It's…read morelocated conveniently to all restaurants, Publix, Starbucks and some other places close by. The nurses, doctors and the anesthesiologist are upfront and informational on what the procedure will be like and the what medicine they will be administer in to your IV needle to help put you to a light sleep. Over all cleanliness is very clean and appearance is awesome. They do have restrooms for men and ladies just incase you have to go before your surgery. Also they do have WIFI for free internet while your waiting but you'll have to ask the staff member in the lobby to get the password to login to the free wifi. They also have a TV on the wall, little play area for the children while waiting. Also a phone located in the lobby as well just incase you need to call someone to update them on a family member in a procedure. Overall I wouldn't mine coming here again the experience was amazing.

I would give zero stars if possible. The receptionist and pre-op were fine. The staff in those…read moreareas were courteous and professional. When the nurse came to take me back for my procedure, she was apparently having a bad day. She slammed the gurney/stretcher into the frame of doorways without a warning - usually they'll say "watch your arms" if you have them on the rail. No such courtesy here. Once in the procedure room, it was very cold. I asked for a blanket (even said please) and after a heavy sigh and an obvious look of displeasure received a "I'll go get one", as she huffed off. When I awoke I was in pain from spasms - not discomfort. I told the recovery nurse who replied "we don't have anything for that". I was asked if I wanted a drink which I refused at that time because of the pain. She told me " push this button when you're ready to leave". Never saw her again. When I did ring the button, another flustered (she was kind but appeared to be trying to do too many things at once) handed me my clothing and walked away. No offer of assistance or checking to see if I was ok. Once changed, she pointed to the door, walked a couple of steps behind me and left me standing in the doorway waiting for my ride. I've had several procedures during my life. Never, after sedation, have I been permitted to walk to the door. I would suggest that the management is too concerned with getting people in and out of the place. I also understand that there is a push to make money but this was definitely Health-I-Don't-Care. Also, my mother had a procedure the week prior at another facility and her experience was much better than mine.

I've had four interactions with Dr. Hanan; one at the ER, one during a colonoscopy/endoscopy, and…read moretwo office visits before and after my colonoscopy and endoscopy. Dr. Hanan is an intelligent doctor who is excellent at his job. Hes been practicing for over 30 years too. He's what I would classify as "old school." What I mean by "old school" is that he will tell you what he thinks and is very straightforward, which some may find off putting. I don't find find it off putting at all. I like that he doesn't mince words because he's diagnosing medically, which to me, is important. Lastly, I like that he's affiliated with Memorial Hospital. I prefer Memorial Hospital because the staff is friendly and wait times are non-existent (see my review on Memorial Hospital for more detail). If you're debating a GI doctor, have a consult with Dr. Hanan; I did, and I thought he did a great job.

I had my first interaction with Charlene during the intake process, and I was incredibly impressed…read more She went above and beyond by personally calling my insurance company and staying persistent despite the challenges. Having worked in the medical field for over 20 years, I know how frustrating insurance issues can be, but Charlene handled everything with patience, kindness, and professionalism, never once showing frustration. It's rare to experience this level of care and follow-through, especially at intake. Truly exceptional service.

Really really nervous for a procedure & what a great team of caring professionals. From the time I…read morewalked in, greeted w smiles & top notch patient care. Everyone was patient focused & reminded me some folks get into the practice of medicine for the right reasons. From the front office, to the sweet & lovely nurses, skilled anesthesiologist & gastroenterologist down to the recovery area, I was made to feel safe, comfortable, welcome w top notch quality of care provided throughout. Thank you everyone/keep up the good work! :)

Very disappointed with my experience. From arrival, there were long delays, including approximately…read morefour hours between IV insertion and the procedure. I also overheard staff comment that "Dr. Delgado is on island time," which was concerning and seemed to reflect the delays I was experiencing. The facility itself also looks outdated and could use improvement. Overall, the experience felt poorly organized and unnecessarily long.

Very nice doctor he will take his time out to get to know you, your health, family and their family…read morehealth problems or issues. He spent a good hour with me asking me what was going on with the previous Hiatal Hernia and why I couldn't eat with nausea. He made sure nothing else was going wrong with me. The office staff and nurses are really nice and friendly they will also talk to you about why your visiting the doctor today at your appointment and so on. So far so good with my first time visit there to see Dr. Heiman he's a very informative guy he knows a lot about Gastroenterology and he knows my Primary care doctor and GI surgeon when i had my Gallbladder removed. He goes to Tampa General & St.Joesph Hospital and for Endoscopy and other procedures he goes to Florida Medical Clinic in Wesley Chapel.

If I could give 0 stars, I would. Dr Heiman is arrogant, disrespectful and incompetent. I had gone…read moreto him a few times regarding finding a diagnosis for what I had been experiencing for MONTHS. At first he seemed helpful but once the tests started coming back negative (and it wasn't an easy diagnosis for him), he became unbearable to work with. During my last visit, I'm sitting in my chair, extremely underweight from all of the stomach symptoms I'd been experiencing since Jan. - when we (my mother and I) started asking questions about the plan of action/ sharing my past medical history, etc, Heiman became extremely irritable (not sure why as this is his JOB) and hovered over my mother and I, being extremely rude and dismissive. He was basically scolding us the whole time for being worried. At the end, he literally tried to have me go and do two tests I had done TWO DAYS PRIOR- he HAD the results. He was either blind when he reviewed my charts or didn't look at all. Considering his attitude in this, I'd expect the latter. When we realized what he had done (again we were extremely uncomfortable with him once he started yelling at us so we weren't thinking clearly), we told the nurse checking us out. When she told Heiman about how he ordered the same tests I had completed two days prior (keep in mind that Heiman was just around the corner in his office so we could hear everything), Heiman rudely kept saying out loud "did she actually do it? Call the labs to confirm" etc. He made me feel so dumb and belittled- it's not like I had done these tests weeks prior and maybe wasn't remembering right - literally completed them two days prior to seeing him. I left in tears because of his behavior and lack of bedside manner. The only good thing about that office are the nurses/lovely ladies who work at the front desk. We were extremely lucky that one nurse noticed his treatment (apologized for it since he sure wasn't going to) toward us and made it her mission to keep pushing him to look at my charts, order the right tears, etc. Finally we were approved for a CT scan (after asking several times to proceed with the next step instead of waiting to get unbearably sick again. Did he not realize I was having this happen for half of a year? I couldn't keep waiting for the next episode to occur. I was skin and bones and falling apart.) I'm happy to say that after going to different doctors/specialists (that actually know how to do their jobs), we found the problem and I had surgery yesterday. Guess it wasn't all in my head after all, Heiman? Best of luck with your superb bedside manner. A disclaimer to anyone reading this and wondering if they should see Heiman- I almost never leave reviews. I wrote this all out because I'd hate for someone else to go through what I did. If Heiman was competent, I could have had answers months ago and not gotten to the point where I felt like I had no quality in life because of the constant "sickness" I was going through. I see he has some higher rated stars. Sure I'm sure some of those are legitimate but I can guess that these were easy cases for Heiman. I liked him at first too, until he became very clearly annoyed with my case and essentially refused to push forward in strategic way. His "help" was to just keep waiting. I hope this may help someone with making the right decisions when going to see a specialist- someone who is supposed to be there to HELP you. I'm lucky that I found amazing Drs recently- ones that listened to my concerns and ordered different test right away. Less than a week later, I had my surgery Best of luck to anyone having ongoing medical problems- I know it's rough which is why finding the RIGHT Drs is so important

One of the Best GI Doctors around. I am a healthcare professional and was referred from a MD…read morefriend of mine who also sees Dr. Edgerton. When I called the office the first impression was a wonderful one, with the scheduler being very nice on the phone. This first impression flowed to everyone in the office. I can say that everyone in this practice has the very best demeanor, they are compassionate and professional. They are very accommodating as well, since I totally screwed up when my actual appointment, and they were gracious enough to get me seen on the wrong day I showed up. The wait was so quick I didn't even have time enough to fill out the paperwork. Dr. Edgerton came in, listen to my concerns with my history and was thorough with his exam. The staff explained everything I needed to know. This practice is above the ordinary when seeking a professional, compassionate and wonderful Gastroenterologist. Thank you Dr. Edgerton for all you and your staff do for our community. You set a high standard in healthcare. Amy G.

I have been going to this practice since 2003, with outstanding health care and preventive…read moremedicine. I have seen several providers at this location but my primary healthcare provider is Mack Knowles. I cannot say enough positive about him. I have received top-notch care from minor illnesses to yearly physical exams and other medical issues. Mack has always been spot on about his opinions and referrals to specialists or diagnostic testing. I have always gotten first rate care from him, and feel very confident in his abilities. He has a very reassuring, calming way about him. Truthfully, I feel thatI have gotten better care from him than any MD that I've had over the years. He actually takes the time to listen to the patient.

The doctor doesn't care and they don't call you to the back until an hour after your appointment.read more