Got a fashion nova dress altered and it was perfect! They…read morewere very nice and it was inexpensive. Perfect fit!

my experience is not worth one star. I dropped off two pairs of shoes one for heel…read moreprotection and the other to secure bottom. $40 per show. I picked them up only to be handed to me with glue obvious from each side of the shoe. also drawn on my leather shoes with black markings to cover damage from glue. the response was well we can't return the shoes to your in new condition. I never asked new condition but to perform the repairs i asked for. I would not recommend this place to anyone. Horrible experience and wouldn't return my $ as I prepaid.

Fantastic. I highly recommend Michael's Boot & Shoe Repair. It's a great shop. I recently brought…read morein an old leather biker jacket to be refurbished, and the result was better than new. Incredible craftsmanship and outstanding customer service. They also carry a beautiful selection of boots and hats. I'll definitely be back. Five stars.

I had him read soul and repair the foot bed in a pair of elephant skin boots. They look beautiful…read morenow and he did an excellent job. He was very friendly and the cost was what I expected.

Professional, long standing shoe & bag repair. Cute gift shop. Great upscale mall to enjoy a day of…read moreshopping and dining.

Expert shoe and handbag repair. Family owned since 1960…read more Located in beautiful Highland Park Village -Fine gifts shop -Friendly personnel -Fast turn-around time Address: 62 Highland Park Village Highland Park, TX 75205 Ph 214-521-1070 Hours: M-F 10:00 am to 6:00 pm Sat 10:00 am to 4:00 pm Highly recommended!

I was in town for the weekend when, the moment I walked out of the airport, the rubber heel on my…read moreshoe fell off. I stopped into Kosta Dino hoping for a quick repair before an event the following morning. Although the staff member who normally handles repairs had already left for the day, Frances went above and beyond to help. She understood I was on a tight timeline with only one pair of evening shoes and took the time to find a solution. The repair turned out impeccable, and I truly appreciated the level of care and customer service. Highly recommend!

Just an update. Finally got my shoes back. After scratching the leather in the heels (when…read moreoriginally coming in to replace the heel tip)...it took several months to get it back because the leather they ordered came from Italy. Not only was the quality not the greatest...they ended up replacing the heel without acknowledging they broke or damaged the previous heels. They replaced it with a thicker heel and the red on the soles of the heel don't even line up correctly and can tell the gap. In addition, the soles are ruined from the hack job of replacing the heel. Customers beware on taking your Christian Louboutins here.

Mr Sanchez got my purse straps right together! I also…read morerepaired another purse for me as well! I am going back! He does amazing service! The price was just right for my budget!!!

Today was my first time having a pair of my high heels repaired here. I dropped them off last week…read moreand they were ready for me to pick up within a few days. A simple professional re-glueing the bottom soles on both shoes only cost me $7.50. The service was so friendly and good, I handed them a $20 and asked for a $10 back. Tipping is always appreciated, and this family owned business let's each customer know their business matters. My steady go to shoe repair guy in Oak Cliff went out of business. So even though this is another 15 minutes down the road, it's worth the personal service and very affordable rates.

Great craftsmanship, very efficient service at the counter, work was completed before timeline they…read moregave me. Love working with experts in their field.

I can't speak to the quality of their work because their service was so bad. The old man working…read moredidn't acknowledge me for about 5 minutes (we were the only people in the store, it was awkward). When he looked up finally and asked me what I needed, it was in the rudest possible tone. I turned around and left. This was at 4pm on a weekday. He was putting stickers on shoes. So strange!

Lee and James are the best!! Very knowledgeable and professional. And their prices are reasonable.read more

FANTASTIC job putting new taps on my heels and oh my lordt, the shine he put on these things!!!…read moreThey look better than when I bought them! So I decided to take my dad's dirty/dusty, old dress shoes to him this morning for the 2nd round, and Y'ALL!!! James is a magician! These shoes look like new - seriously NEW and shiny like men's shoes should be. He will have ALL my business from now on, as well as that of my dad, my mom, my boyfriend, my friends, friends' friends! He's great!

I took my 2.5 year old Wolverine 1000 Mile cap toe work boots for resoleing and repair. I work in…read moreconstruction and the boots were in bad shape. It had scuffs all over, caked with dirt/mud, and heels and soles worn all the way down. The shop owner quoted me $89, which was a average price for the area (I called around a few other shops). I also requested a new more durable sole and re-polishing. I took it in on a Wednesday and it was ready by Friday. When I picked it up it looked brand new. The quality was outstanding. I wish I took a before photo to show the difference. He also charged me less than what was quoted, even with an upgrade sole and polish. I will be coming back in the future.

I drove to Rico's Shoe Services to get a quote for a bag repair and was disappointed with the…read moreexperience. When I entered the store, nobody was at the front counter for about 40 seconds to a minute. After waiting, I finally called out to see if anyone was there. Eventually, I was helped by the owner's son, but he was unable to provide a quote for the repair. I suggested that he take a quick photo of the bag and send it to his father so I wouldn't have to make another trip just to receive pricing information. In today's digital age, where photos and videos are commonly used for estimates and consultations, this seemed like a reasonable request. Unfortunately, he refused. What frustrated me most was the lack of effort to find a solution or accommodate a customer who had taken the time to come into the store. The situation could have been handled much differently and would have reflected far better customer service. As I was leaving, I informed the owner's son that I would be leaving a review. His response was to encourage me to do so and even suggest that I take my business elsewhere. Based on my experience, I cannot recommend this business. Customer service and communication are important, and unfortunately, both fell short during my visit.