I had an MRI yesterday and wanted to share how positive the experience was thanks to Diana, the MRI…read moretechnologist. She was incredibly attentive, considerate, and encouraging throughout the entire process. Her calm presence and clear communication made a potentially stressful situation feel manageable and reassuring. She checked in at the right moments, explained what to expect, and genuinely cared about patient comfort. Diana is excellent at what she does, and her professionalism and kindness truly stood out. I think the bad reviews are administrative and phones but I couldn't let that negate the quality of care I received from Diana.

Very nice, efficient staff Luis was my image technologist. Great office staff…read more Had my MRI done again - one of many. They seem to provide top quality care, right now I'm waiting for my CD for the image results.

Amazing experience from beginning to the end…read more Need an affordable MRI quick to diagnose unexplained problem. You will almost certainly never get it from your insurance company or will have to wait weeks while referral back and forth. HTC imaging just solve this whole issue. The pricing is very affordable with the amount of scan and result that you got. The peace of mind after the thorough scan of your body is priceless. Appointment was easily made. The great owner Sean was able to put me in in 2 days. And he was so caring and personally assuring throughout the whole process. Identifying possible problems right after. The MRI experience is not as scary as I thought. He assured me in every process and you are not going to stuck inside for hours. He let you came out and back in periodically. The ultrasound process is as amazing as the MRI. This is not the first time I did ultrasound. But he knows exactly where and what to look for and show me exactly what my body is doing at the same time. We got a short consultation right after the scan and a detailed board certified report a few days later. Also, all imaging will be given to you in a flash drive. Amazing service. The only thing is it's a little hard to look for. Remember you are looking for a trailer in a parking marked with Siemens. (See my picture). It's next to the medical building. Will recommend this to anyone who need a comprehensive scan and care for your own body more than your insurance company

3 stars I had an MRI…read moredone here and overall the experience itself was actually pretty good. The technician was very professional, friendly, and made the process quick and easy. Pricing was also very affordable compared to a lot of other imaging centers, which I appreciated. The only downside was the image quality. When I later went in for surgery, my doctor mentioned that the MRI imaging quality was not very good, which makes me think they may be using an older machine or older equipment. That said, the staff experience was excellent and the gentleman helping me was extremely kind and professional. If you're looking for a lower-cost MRI option and a smooth experience, this place works well. But if you specifically need the highest-quality imaging for something serious or surgical, you may want to consider a facility with newer equipment.

I have been going to Irvine Urgent Care since 2018, and my experiences there have consistently been…read moreexceptional. From my very first visit for a bad cold, I was immediately impressed by the cleanliness of the facility, the outstanding patient service, and the genuine care shown by the entire staff -- especially Dr. Vesal. Over the years, Dr. Vesal has treated me for a staph infection as well as respiratory and allergy-related issues. He is extremely professional, knowledgeable, caring, and highly competent in his field. His attention to patients and commitment to quality care truly stand out. Hands down, this is the best medical facility I have ever visited.

I have been very lucky and fortunate enough in my life to travel often, and I have the option to do…read moremedical tourism for affordable care (consulting, diagnostic testing, etc) all around the world, like in the CDMX or in Europe. However, I come to this specific practice in Irvine because of the professionalism, integrity, and quality of care I've received. I have been coming here for about 10 years, as I used to have an office on Millikan Ave, very close by. The office staff, facility, and medical providers have repeatedly exceeded my expectations, and I credit this clinic with helping me through several serious health episodes, including UTIs that nearly progressed to sepsis. This is why I chose them as my family practice. During this recent visit, I had been traveling frequently and experiencing health concerns, so I came in for a preventative care visit/checkup. I met with Dr. Khan (Dr.K), who was exceptional...Insightful, thorough, attentive, and proactive. He ordered appropriate tests, explained everything clearly, and made sure I felt supported and understood. He asked that I return the next morning for fasted bloodwork, which I did. When I returned, I requested a brief consultation to ask a follow-up question I had forgotten during my initial visit. The front desk kindly informed me that only a Nurse Practitioner was available. In my history with Nurse Practitioners, they have been just as helpful and knowledgeable to address my questions and concerns as MDs. I have a great respect for all medical professionals, whether MD, DO, NP, PA, etc. I was more than comfortable meeting with any medical provider available as my primary care provider. However, my experience with the NP I met, Vanessa, was the complete opposite of the standard I've come to appreciate here. She spent less than 10 minutes with me, was dismissive and condescending, and showed no interest in my symptoms, concerns, or medical history. She asked no clarifying questions and offered no meaningful assessment. It was the least professional interaction I've ever had at this clinic, and one of the worst I've experienced in the U.S. medical system overall. For anyone seeking thoughtful, intentional, and high-quality care at this practice, I strongly recommend seeing any provider other than NP Vanessa. This practice does not offer appointments, so I would advise just calling the front desk staff who are exceedingly helpful and lovely, and ask how to avoid coming in on a day where the NP Vanessa is working. I would suggest you seek care from anyone else at this establishment, if you hope to engage with a medical provider that is willing, attentive, thoughtful, and caring. Aside from my one terrible experience, every other interaction I've had at Irvine Urgent Care has been excellent. The front desk staff, interns, nurses, and lab team have all been professional, efficient, and consistently wonderful to work with.

I just came here to today 2/26/26 to have a CT scan. From the moment I walked in the ladies behind…read morethe desk were super nice and welcoming. However Maddy my technician who did my CT scan was the absolute best. I've never had such a professional, kind, supportive, informative lab technician who does CTs before. She even got me warm blankets because I'm always so cold. When it was done she helped me up and told me that my Dr will have the results back STAT. She made me feel comfortable and is phenomenal at her job. I sincerely hope that Maddy will be recognized and get the registration that she deserves. If there were more stars to give I'd give them all. That's how comfortable and kind she made me feel in a not so comfortable time.

Today when I went in for my MRI, the check-in process was very quick and easy, and I was seated…read morecomfortably. However, when the MRI technician came to take me into the room and set up the machine, she seemed very careless and not very attentive. She briefly asked what kind of music I wanted, then closed the door and left. I asked how long the procedure would take, and I was told fifteen minutes. Once it started, the noise from the machine was extremely loud and suddenly caused me to develop a headache. I simply endured it for the full fifteen minutes. When it was finished and another staff member came in to open the machine and help me out, I mentioned what happened. He told me that next time I should ask for earplugs. I responded that I hope there won't be a next time soon, as this is not something I experience regularly. In my opinion, patients should be reminded in advance that the noise can be very loud and that ear protection is available. This discomfort could easily be prevented. I feel the staff need to be a bit more attentive and considerate, rather than just treating it as a routine task and moving on. Patients deserve more care and awareness.

This was my first time to Hoag Radiology for my annual mammogram. The staff was professional and…read moreWendy the technician was friendly. The robe had been warmed, which was a nice touch - I have never a warm robe at other facilities. I didn't have to wait long for my exam. Overall, quite satisfied with getting my imaging done at Hoag in Woodbridge.

I run a business. If I operated the way Hoag Imaging operates, I would not have one…read more I waited an hour past my appointment time. Patiently. I watched a steady stream of patients get up to ask the front desk how much longer it would be. The answer was the same every time: we don't know. Sit down. Wait. When I was finally called up, it was not to be seen. It was to be told they don't accept my insurance. The exact insurance we provided when we booked. The exact insurance they confirmed when they took the appointment. An hour of my life burned because nobody at this office bothered to verify a single line of information before I drove in and sat down. The woman behind me in line had been waiting two hours past her appointment. Still not seen. The receptionist was lovely. That is not the issue. The issue is that this entire operation has decided patients are a captive audience. That our time has no value. That "we don't know" is a complete sentence. That confirmed appointments are suggestions and posted appointment times are decorative. Hospitals and imaging centers seem to think they get to behave like the DMV. They do not. There are other providers. There are other systems. And I will be using them. Run your front office. Verify insurance before the appointment, not after. Communicate with the people sitting in your lobby. Treat the appointment time as a commitment, not a placeholder. Until then, save people the trip. Hands-down, the worst experience at a doctors office. You guys are an absolute embarrassment.

Once upon a time, I escorted the Grand Dame here. They treated her like a queen! Dr. Mel is always…read moreupbeat and helpful. The front reception was really friendly with my mom. Glad for the turn around! The end.

Very easy to make an appointment. Got us in the next day for MRI…read more Nice experience. Tech was on time and very kind.

The Yelp rating was so low, that I was scared to go to here for an MRI. You have to check in half…read morean hour before your appointment - which I guess ensures that people show up on time, but means you'll be sitting around waiting for a while, especially if you've already checked in online. Thank goodness for smartphones. I have never had an MRI before, but Leo the technician was very friendly and made the experience easier. I was worried that I might feel claustrophobic, but the machine was open at the end, so you could see the rest of the room. Results were available through the portal a few days later. The reason why I didn't give Hoag five stars is that the MRI was done in a trailer, next to the building. It felt kind of amateurish for a highly ranked hospital like Hoag.

I've been in the Hoag network for a few years now and even fretted when my insurance was still in…read morenegotiation with them last year. I kept getting letters saying that I might have to switch doctors which is not something I want. I like my doctors and I like the facilities that Hoag has in their network. The Hoag Breast Center on Sand Canyon is a clean facility with caring staff. I checked in via the online portal, answered the initial paperwork questions, and arrived to check-in. I still had another questionnaire to fill out via iPad in the lobby but my name was quickly called and I was walked back to change out of my clothes. They were super busy that day and I did not even get a locker but I was handed a bag to store my clothing after changing into the standard robe. I had two scans which I was charged separate copays for, which is kind of annoying but my scans were clear and I was advised to come back in six months to repeat it. My appointment was about an hour and I was on my way. I like that they are centrally located between work and home.

This place is horrible. Super slow on all services but super quick to send a $20 balance to…read morecollections. They also wouldn't stop harassing me for scheduling another imaging so they could collect more $$$.

Amy and her Assistant Kim where fantastic! They were very empathetic, patient, caring, attentive,…read moregentle. I don't even know what else to say because they were absolutely perfect!

I had the most amazing experience at this 4D ultrasound studio! This was our very first time doing…read morea 4D ultrasound, and Melissa made it truly unforgettable. She was incredibly kind, patient, and knowledgeable. Melissa took her time showing us our baby's movements, pointing out details, and answering all of our questions without ever making us feel rushed. We left with so many beautiful pictures and even received a full video of the entire session emailed to us afterward. One of the sweetest parts was getting a teddy bear with our baby's heartbeat -- such a special keepsake we'll cherish forever! I'm so grateful for how thoughtful and welcoming the experience was from start to finish. Melissa was absolutely wonderful. Highly recommend this place to any expecting parents looking for a memorable and emotional ultrasound session!

Amazing visit confirming our twins! We were able to confirm at 6 weeks and have ease of mind.read more

I had such a great experience here. The front desk and the technician were both very pleasant,…read morefriendly, and efficient. I was in and out in less than 30mins.

This is the first time I came to this place because I am a new Memorialcare patient…read more I had always used Hoag in the past. I would have given it a 5 stars review but I had a hard time finding this place. There was no visible Memorialcare sign or street number on the outside of the building. I walked all around the buildings in 90 degree heat before I found it. By that time I was late for my appointment. The receptionist was very nice, she offered me a bottle of water, and let me know that Hoag had sent over my previous mammogram already. The technician was very nice too, I had a loop recorder implant and she assured me that it was no problem. She was very careful. It was altogether a nice experience. Please put a sign on the building!!