Do not do business with this company. They are scammers. They booked a reservation for me for a…read moreprice of $550. I paid the $100 deposit via Zelle. Stayed in contact with them constantly about my pick up and drop off procedures. Have tons of emails and text messages confirming all correspondence. Oliver and John kept promising that the transport was on point and then...after several correspondences 3,nights before pick up they call me the next evening, after all of their reassurances they told me that someone would be there to pick up my car but the fee had to go up to $850. Are you crazy? They asked me to consider what is going on in the world and understand their position. Then they had the audacity to tell me that if I cancel my reservation they were gonna keep my deposit as their reservation fee. They not once provided me with a contract nor did they explain their terms and conditions. All agreements were via text and emails. THEY ARE SCAMMERS. DO NOT TRUST THEM. I HAVE THE EMAILS AND TEXT MESSAGES PROVING THAT THEY BREECHED THEIR AGREEMENT. I WILL BE PURSUING FURTHER ACTION IN A DIFFERENT ARENA. THEY WERE PROBABLY GOING TO HOLD MY CAR HOSTAGE BY INFLATING THE COST UPON DELIVERY. THEY CAME HIGHLY RECOMMENDED BUT THEY ARE NOT NOT NOT HONEST AND USE SHADY BUSINESS PRACTICES. DO NOT FALL FOR THE SCAM. Since I have posted my review they are harassing me about removing it. The truth is the truth. They want me to take my post down and they would refund my money by the end of the day. Now why would I trust them? Not only are they texting me they are calling me as well. They should have been transparent for the onset. This does not end here. I should have been refunded once they breeched the contract. This is what they are sending me: Hey we got that you have posted a bad review on our website. Please remove it my accounting department is ready to refund your money. They sent this as well: I do not want to bother you anymore, market is getting fire and everyone is suffering from fuel problem, if you can remove the negative i will promise you will get refunded by the end of the day ! Then on top of that they called me saying wrong number. HARASSMENT. They should have done the right thing.They never offered me a full refund. That is all I asked from them. They promised a refund by the close of business and they have failed to do so. Do not trust them. They are continuing with the lies about them offering me a full refund of the deposit immediately. Had they have done that we may not have been there. The so called manager was rude a belligerent. When requested a refund he refused. Here is the text messsge they sent me when I asked for my refund: We are cancelling the order according to your request and we will keep the reservation as a cancellation fee. I never requested to cancel. They said that because I was refusing to honor the inflated fee they were going to cancel my reservation. This was my response I did not request cancellation you change the price. I am not confirming anything and again refrain from contacting me.. As you can see this company is not reputable. They have yet to refund my money and it's nearly 7:30pm.

Working with this transport company was an absolute breeze. From start to finish, they were quick,…read moreprofessional, and easy to work with. Their communication was clear and they were very accommodating to my schedule. I will be sure to use them next time I am in need of vehicle transportation

They were early and were so careful about packing my items. They were honest and i highly…read morerecommend them.

We move fairly frequently. We had a great experience with our last moving company, but couldn't…read moreremember the name. After seeing such great reviews online we decided to book with pick and pack. This was easily the worst, most expensive, and most frustrating move I've ever experienced. We moved out of our 2-bed, 2-bath apartment on Sunday, August 2nd. We've moved this exact same furniture multiple times over the last five years, moved that were much farther away and with multiple stops. (I'm talking two stops over 40 minutes away plus a new apartment 40 minutes away from that, walk up to walk up). This move was one apartment with a walk up to a new apartment with an elevator 20 minutes apart. lt has never cost this much or gone this badly.They estimated $1,600-$1,800 for 6-7 hours which was similar to our last moves, but the final bill came out to a whopping $2,200, $2,500 with tip. That's $500-$700 more than far more complicated moves we've done in the past. The crew moved much slower than previous movers I have experienced. They kept disappearing for 15 minutes at a time, and they actually charged us for their lunch break, which is standard, except they were gone over an hour and there was only 20 minutes of travel time.The lack of respect for our things was unbelievable. They completely cracked my antique bar cart handles and wheel, cracked one of our lamps, and my dog's crate. Worst of all, my jewelry armoire was locked prior to our move but must have been pried open because the lock is completely broken and bent now. I haven't even finished unpacking yet and I'm terrified of what else I'm going to find ruined.On top of the damage, they literally left multiple pieces of furniture behind at our old place. They claimed some pieces couldn't be moved safely, which is a total lie because previous movers handled them just fine (Again, for less money and less time EVEN PACKING THEM FOR US) . Other items they just abandoned without saying a word. (there were things we had them leave, these were things they were absolutely supposed to take). They also promised they would arrange my living room furniture they had to move due to space to back where I wanted it at the end of the day, but after taking all day, they just left without doing it. They also did an awful job putting our furniture back together creating even more work for us It is incredibly fishy how this place has so many good reviews online. Now I know why: they make you fill out a survey right before they leave, before you even have a second to look around and notice that your stuff is broken or missing. Again these piece have all been moved multiple times by different movers (all good experiences) with no damage.

Vehicle is was in good shape. Didn't give 5 star because the delivery was delayed by Carship who…read morehad a truck break down. Also could be a little more clear on payment details. But the main thing is that my car got to me and it was in good condition.

Handled picking up a car in NJ without me there, and dropped next day in FL. No issues, great to…read morework with.

Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

Had my boat transport scheduled with another company but weather caused us to postpone, transporter…read morewas booked for the next 2 weeks- wait a minute, that guy we purchased boat stands from also moves boats. Called Todd at Atlantic County, he was available sooner so we set it up. He obtained the oversized load permit, showed up early, easily threaded his hydraulic trailer under our blocked boat and away we went. He took the utmost care with our "precious girl" and even launched us from the ramp which saved us $165 travel lift fee. Nothing was too much trouble and we felt confident in his equipment and abilities. Todd is our guy now. Will use him again in the fall.

Terrible Company, double-charged me, and now won't answer phone calls or messages. It has been…read moreover two weeks.

From the owner: "Driven by Trust. Delivered with Care. ROAD REX offers premier nationwide vehicle transportation,…read moreredefining how you move your cherished vehicles. Driven by trust and delivered with care, they specialize in secure, coast-to-coast service. Experience peace of mind with their commitment to speed, precision, and real-time updates, ensuring a smooth and worry-free journey for every car, from everyday drivers to prized collectibles."

Absolutely dreadful service. Pickup was a day late, and over a day late on delivery & the driver…read morewanted an extra hundred dollars upon delivery. Navi "customer svc." says, "oh we only broker." what a joke. Better to get a relative ore friend who insurance approves to transport for you ... take them out to dinner and a flight home & give them a hundred $

Another one star review. Disappointed with my experience. The one positive was that the car arrived…read morea day early, which we appreciated. Unfortunately, everything else about the process was frustrating and concerning. The car arrived with a completely DEAD BATTERY, which was surprising given that we watched it get loaded onto the truck. It should't have been turned on or driven during the delivery process. Even worse, the driver LOST THE KEY to the car creating issues at delivery! What made it worse was the lack of customer service who was was unable to answer basic questions about restitution or next steps, yet we were still required to pay the full amount upon delivery and told to file a claim afterward. That felt backwards and frustrating, especially given the condition of the vehicle on arrival. I thought I had read positive reviews for Navi previously but realize it was for the car shipping aggregator website we used, not for Navi. Sad to read other people's experiences here as well.

Had a great experience working with them during the pandemic during a cross country move. They…read moreprovided me the driver's phone number and was able to give him the car in the Home Depot parking lot. He documented any scratches on the car then said he would call me in 3-4 days after transporting my car across the country on the truck. Upon arrival, they gave me a call and there were no issues with the car.

From the owner: Need to ship your car from point A to point B? You've just found the perfect company to assist you…read morewith that. Our crew has the necessary expertise and knowledge to safely and carefully ship your car to and from almost anywhere within the United States! Here's what we bring to the table: * Instant, online auto shipping quotes by chat, email or phone * Open or enclosed carriers for your vehicle * Fast, reliable door-to-door shipping * Flexible pick-up and delivery options to meet your busy schedule * Driver teams with scrupulous driving records who oversee the safe loading and safe unloading of your vehicle * Representatives available to answer your questions and concerns 24/7 All our drivers are highly trained and have considerable experience in long-distance auto shipping. Therefore, they are able to overcome any issues that may arise during transport. We screen each driver thoroughly before adding them to our panel. This way, you can rest assured your vehicle is in safe hands at each stage of the transit. Plus, their considerable experience ensures they are well-versed with the best routes and familiar with the transit requirements. Your cargo will reach your destination on time and in pristine condition, without any risk or hassle. End your search now, because you've just come across a reliable, fully insured & licensed auto shipping company that will treat your car with the care it deserves! Get in touch with us to learn more about our auto shipping services.