From the very first call, our experience with Supple Senior Care was exceptional. I initially…read moreexpected to leave a message on a Sunday, but Catrina, the owner, personally answered the phone--an early sign of the responsiveness and dedication of this team. Marie, the scheduler, followed up promptly and worked quickly to find the right caregiver for our 98-year-old mother. She made the process smooth and reassuring during a time when that meant a lot to us. And then there's Luzandra--truly wonderful. She was caring, attentive, and brought such warmth and joy into our mom's day. Our mother felt safe, comfortable, and genuinely enjoyed her time with her. In fact, she said, "she's a keeper." We are so grateful for the compassion and professionalism shown by everyone at Supple Senior Care. Highly recommend.

Highly recommend supple senior care. Easy to reach Caitriona and start with help immediately. I was…read morealso able to increase the hrs. and days with a quick text to Marie. Excellent communication with both the owner and the scheduler, Marie. Sylvia was a wonderful caretaker and we all enjoyed her company. Really grateful for all their help.

I have used this service off and on for two years. The painful: they are a bit pricey and have a…read more5hr minimum on service. The positive: their providers are knowledgeable & professional. They do the job being paid for and show up when they say they are coming. Marina (coordinator) and Alex (accounting) are a joy to work with.... they don't play games and are straight shooters. They answer the phone and attempt to provide the type of service requested. I am extremely grateful for the service they have coordinated and the training they provide their service providers. Warm appreciation, Sharine

We hired part time caregivers from Family Care SF to care for my 83 year old mother. The owners…read moreAlex and Marina are fantastic. Very friendly, customer focused and were to resolve any issues. The caregivers were a little hit and miss. Not that they were bad, some just didn't match well with my Mom. Whenever that happened a quick call to Marina fixed the situation. They were also able to direct bill our private long term care insurance which made the billing process easy for us.

After years being responsible for providing caregiving and establishing services for my mother and…read morenow my sister, who requires 24 hour care, I highly recommend CrossRoads for home care services. My sister was in an assisted nursing care facility for 6 months, and the thought of her continuing to reside in a similar environment was heartbreaking. While there, the numerous and almost monthly visits to the ER due to UTIs, inadequate doctor and care oversite, lack of consistent and timely drug and therapy services was truly unacceptable for her health. My sister is now living with my family in our home, and CrossRoads has allowed us to find an alternative path to her care along with using other support teams. From CrossRoads, we received scheduled physical, occupational and nursing services. Their exceptional services have allowed my sister to remain in a home environment and us to build a secure loving environment for her long-term care. I have used other home care services, and would consistently request for CrossRoads services. Her medical needs are addressed by a caring, effective, reliable, proactive and incredible staff at CrossRoads. I could not have asked for a better team to help with this unprecedented emotional and physical challenge my family has undertaken. Our physical therapist Jason, engages, motivates and physically prepares my sister for mobility and flexibility and encourages her to maintain and maximize her existing mobility. My sister enjoys their conversations. He is responsive, consistent and timely. We could not have asked for a better partner in providing the physical and emotional support my sister and my family require. He is simply the best and anyone would be lucky to have him on their team. I worked with Shanel, nurse and case manager, for both my mother's and sister's home care. She is incredibly responsive and experienced in addressing the medical needs that arise. She is proactive in recommending solutions and next steps, all of which provides assurance that as medical needs arise, they will be addressed immediately. Shanel de-escalates the stress and uncertainty surrounding medical situations. Shanel provides the confidence that home care is a viable and very workable situation in partnering with my sister's medical team. It's very obvious that Shanel enjoys her work and patients, and truly focuses on the customers' needs. When my sister arrived at our home, Sabrina, Occupational Therapist, immediately identified tools, equipment and recommendations that provided additional comfort to my sister and to our family and support caregivers in mitigating our physical demands. She was incredibly efficient and facilitated accommodating our needs immediately with her experience and resources. I feel our sister received the best care from Sabrina and CrossRoads in tailoring our home as effectively as possible in maximizing my sister's care. Equally important as the effective direct skills of the CrossRoads staff, is the intangible support they provide my sister and to us. We don't feel alone in caregiving, many times a heartbreaking process. We feel there is an incredible team available to support the care of my sister. My sister is engaged and enjoys interacting with the entire staff providing for good moments.

My husband is weak, has been wheelchairbound for over a year, and is now in considerable pain from…read more bedsores and serious edema among other nasty problems. We've had excellent care from Caroline Noel, Physical Therapist, and Serge LaFuente, RN. Both visited regularly and were super sensitive to my husband's needs despite the fact that he is a "difficult" patient. The nurse in particular has devoted extra time to us, and seems determined to see evidence of healing. Our physical therapist, Ms Noel, seemed to have a special understanding of my husband's situation that helped reduce his pain whenever she visited. I also appreciated Kyle Yenko 's friendliness and care for our situation.

From the hospital to the home bedside, Home Instead has provided amazing care for my family member…read more They were there at the hospital, on the ambulance transport and then in the home. Their dedicated team of CarePros are very professional and caring. The team has gone above and beyond to make my family member feel respected and cared for. The Carepros have provided seamless transitions between shifts. I especially commend all of the hard work by Rafael, Roxanne, Yasmin, Daniel, Sebastien, Jasper, Johnnie, Cecilia and Sheila. Well done!

Home Instead was professional, thorough, and compassionate. They cared for my 82yo father during…read morethe last three months of his life on hospice care. I got to know several of the caregivers personally as we cared for my father together: I especially treasured my father's time with Yvonne, Rihyana, Sebastien, and Kaye. All four of them were outstanding: deeply empathetic, and highly skilled. I also felt very comfortable leaving my father alone with Home Instead, as they were trustworthy, and even kept my father's apartment clean. I had a few concerns along the way, and the Home Instead administrators were responsive, and made all the changes I requested. Thank you for making a difficult time in our family's life a little less difficult and a little more joyful. Home Instead was everything I was hoping for in hospice caregiving.

Just got back from Mother's Day brunch. Ten of us came together to celebrate my 97 year old mom,…read moreand the staff at the Ivy could not be friendlier. Cynthia and Ngan brought us everything we needed, with good cheer, and Chef Rahul even came out to greet us. Delicious food, even better hospitality. Thank you, Ivy Golden Gate!

Of all the places my mom toured, she liked this place the best because everyone made her feel at…read morehome immediately. My mom lived here happily for almost 11 years until she passed. She truly thrived in the community because as editor of their resident newsletter for 10 years she got to know almost everyone who lived there and everything about how the facility was run. She had many meaningful friendships with other residents over the years, but also with the long time (10-20+ years) staff members whom she held in the highest regard.

This review is long overdue but I have to share how amazing Homenest was for our family. My grandpa…read morestarted having frequent falls and was in and out of the hospital, and we were desperate for help. After calling several places, we finally found Homenest - and they were a true lifesaver. From the very first call, they were not only quick to respond, but also so kind and understanding. The caregivers were all super skilled, but more importantly, compassionate and patient with my grandpa. They made him feel comfortable and safe during a really tough time for our family. I honestly don't know what we would've done without them. I can't recommend Homenest enough. They made a really difficult situation so much easier for us.

Highly recommend Homenest! My grandpa had dementia, and it was very difficult for our family…read more During a very hard and stressful time for our family, Homenest was able to provide us with multiple caring, patient, and professional caretakers. They were very communicative through it all and always offered solutions during challenges. I appreciate everything Homenest did for my grandpa and for my family. Could not recommend them enough.

My elderly parents used the Irish Referral Agency to find a few caregivers to help during a period…read morewhen my father was recovering from hernia surgery. My mother has a neurodegenerative disease and is dependent on my father as her primary caregiver. Caitriona (the owner) was lovely and set us up with two wonderful caregivers, Anna and Elsa. Both were great, well-trained, skilled, empathetic and all-around very nice people. Catriona was great to work with as well. She came out to my parents' home for an in-take visit and showed them much grace and kindness-- She made them feel at ease during a hectic time in their lives. We would not hesitate to use Caitriona and her network of caregivers again. These folks are doing things the right way!

Irish Referral Agency provided us the most loving and nurturing caregiver to help with our dad who…read morehas dementia. They are reliable, kind, trustworthy, and feel like part of our family. We could not recommend them enough.

Cynthia was warm, dedicated and professional. She went above and beyond in caring for our loved one…read morein Hospice.

My uncle received beautiful care from Sophia. He felt calm and happy after the care, bathing and…read moreconversations they shared. I am grateful that he passed away knowing he received the care and respect he deserved.

A year ago (8/18) when my friend was killed on Hiway 1 by a moron who thought it would be a good…read moreidea to pass 3 cars on a 2 lane road, her wife needed a rabbi for the service. The one she'd interviewed was very cold and not particularly sympathetic, maybe even a drop not ok with the gay community - it was hard to know for sure - it was a very bad match. My friend was at a loss for what to do as unlike her wife, she's not religious and didn't know of a rabbi. Since she was so burdened with so many obligations and had no idea where to turn I told her not to be concerned about this. Being a girl who loves to fix things and connect people,and also knowing Rabbi Eric Weiss personally I called this Center which he runs. Unfortunately he was out of town, but the wonderful gal who answered the phone listened carefully and compassionately to the tale of my friend's plight. Even though it was very last minute she promised to find me a great rabbi and she did! The woman was perfect. My friend was delighted by her compassion and the sense of calm, and best of all - the love - that she gave to the family and other mourners which was beautiful. The service at the Jewish cemetery in Colma was moving as well as fascinating to this (FORMER!) Catholic girl and her (FORMER!) Catholic husband. So many really wonderful traditions previously unknown to us. We'd never been to a funeral like it. Rabbi Weiss has written a book on grief which anyone would benefit from, Jewish or not. Rabbi Weiss is a profound man who knows how to comfort and often with humor.