1. Irene Party Rentals

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Reseda, CA

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Irene Party Rentals

4.0 (58 reviews)
Open • 10:00 am - 5:00 pm

Services - Irene Party Rentals

Party equipment rental

Irene Party Rentals Photos

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Recommended Reviews - Irene Party Rentals

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I searched for party rental supplies online and loved the table setting with the umbrella from Irene Party Rentals, so I contacted them right away. I couldn't book through the website, so I called directly. Mr. Nasir handed my reservation immediately. Later, when I needed extra tables, I texted him, and he sent me an update invoice. Payments were made through Zelle, which was quick and convenient. They delivered everything a day before my event. Although there was an issue with three umbrellas, they replaced them early the next morning, well before my event started. Mr Nasir was really patient with all my questions. He and the lady from the office provided excellent customer service. I would definitely hire them for my next event - easy to work with and reliable.

Michael C.

I've given Irene's party rental one too many chances and after this last party I'm done with them. Here's the final straw, I placed my party rental order three weeks in advance and the evening prior to my party my delivery was made and it was all wrong. I ordered six 36in round cocktail tables and instead received four 30in round cocktail tables. I also ordered three 8 foot tables and received only two. The real kicker is that I ordered 50 white plastic chairs (added 10 more chairs a week prior to my event after my original invoice was made) and received 40 black chairs. When I called Maria to explain that my whole order was wrong she told me she would have the tables corrected, but that she didn't have any more white chairs. She tried telling me that I never specified which color, but my invoice attached to this review shows otherwise. After sending her my invoice to show her that I wasn't lying, she then asked me what I wanted her to do? I then asked her to give me any white or gold chair that she had as my color scheme for my party was white and black wasn't going to work. She then proceeded to tell me that they would cost more and that I would need to pay the price difference, which I found absurd after it was clear that it was their error. After a lot of back and forth, Maria was not willing to budge or take accountability and offered a different solution and was going to try to find the white plastic chairs from another company. She called us back and said she found the white chairs, but only had 40, which we were okay with us since we were down to the 11th hour. Leave it to Irene's, when the chairs arrived they had red paint at the bottom! What kind of company would think this is acceptable? Rather than make it right and give me an upgraded chair that they had in stock, they dumped this trash off. I called Maria back and she told me that this was how the company that she borrowed them from identifies their chairs, which is complete non sense. We ended up having to miss a pre-party event with our family from out of town so that we could spray paint the bottoms of the chairs white. What a great way to spend our evening that we should have been spending with our family. To top it all off when I asked for chair replacements in a last ditch effort via text to the owner, I'm told that it's a holiday weekend and he'll try, but no promises. Never heard from him again. I did want to add that this was the fourth time renting from Irene's, and every delivery has had an issue. Either missing chairs, missing seat cushions, broken outdoor heater, etc. The outdoor heater was $75 and I was told that I should've used duct tape to keep the igniter engaged so the flame would stay on. No refund. Wow... So to sum it all up, even if you have an invoice with your items just knthey're not guaranteed and they will stick you with the stress of trying to figure something out last minute.

Round table, runner, tablecloth, cushion chair
Bianca E.

Great prices and great staff!!! I ordered a lot of stuff for my wedding and they did great with the delivery and pick up!

See all

6 days ago

I've been renting here for over 10 years. Love Maria. They are always professional and provide hight quality rentals.

Business owner information

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Nargis B.

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7 days ago

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2 years ago

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2 years ago

Very rude and unprofessional service. Totally impatient and basically cut me off. I would not recommend to anyone.

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1 year ago

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3 years ago

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4 years ago

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6 years ago

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4 years ago

Very good at answering my phone calls and taking last minute orders. The woman who works there is so sweet.

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4 years ago

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3 years ago

I'm a returning customer and Very happy with their service, they are professional and great, will use their service again

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3 years ago

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7 years ago

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7 years ago

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4 years ago

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5 years ago

Great service, on time and rentals in good condition. Added some things the night before and it was no problem for them.

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Nargis B.

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7 years ago

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8 years ago

Great prices and very helpful staff. Helped me figure out color combinations for a desert table and even showed me how to set it up!

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7 years ago

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Ask the Community - Irene Party Rentals

Review Highlights - Irene Party Rentals

“She set up the venue exactly how I imagined it, my sweetheart table and cake table decorations were beautiful.”

Mentioned in 2 reviews

Read more highlights

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(6 reviews)

Lake Balboa

$129 for the small bouncy rented for pretty much all day on a Saturday, good shape. Only thing is…read moredelivery was not punctual but overall nice family run business. Shop inside for decorations, piñatas, chair/table rentals etc.. Owner was a sweet lady.

This place set my event back from being what I planned for. I asked Soledad to have the tables and…read morechairs set up at 10:45. They did not show up until 11:30. I called Soledad at 11 to ask her the status of the delivery and she wasn't aware they were late. She said she would call them. At 11:25 I call her back to let her know the delivery still hadn't arrived. She was surprised and said she would call the delivery guy. They finally get there and one of the table cloths is dirty with what appears to be grease spots. She did offer me a $5 discount from my remaining balance. The issue with them arriving late is that I didn't get to set up my dessert table on time before my guests arrived. I also didn't get to set up the other Decorative table. It was really disappointing because of the money I invested in my dessert table. I would not hire her again. I even called her a couple of days of my event to ensure I was still on the schedule and to confirm the time I needed them to arrive and they still dropped the ball. Lastly, I asked them to pick up at 4:30. They arrived at 4pm to pick up. The communication within the company was organized and made my experience challenging. I would not recommend them.

JumperCandy - Jumper

JumperCandy

(54 reviews)

Reseda

Used them for my sons 3rd birthday and very glad I did. Fast…read moreand efficient, we're able to help and accommodate my needs and request with the best price you can find for exactly what I wanted with no compromise. Worth every penny, with no hassle, good communication and great service. Highly recommend!

If I could leave zero stars, I absolutely would! The…read morecustomer service from this company has been extremely disappointing. The woman who answers the phone (owner)is unprofessional, dismissive, and, based on other reviews I've read, unfortunately this does not seem to be an isolated experience. I have emails documenting that I repeatedly asked for linens, and my request was acknowledged on the first email back in August. Then again I contact them to add to my order in September. when I was sent the final invoice. I questioned her where are the linens and she directly ignores the statement and answers the other question. I will be attaching those emails so there is no confusion about what was requested. When I finally addressed the issue over the phone, instead of acknowledging that my request had been overlooked, she tried to deflect by saying, "Well, I did everything else on your email." That is not how you provide good customer service. If something was missed, simply acknowledge it and take responsibility rather than twisting the conversation or making excuses. This has been one of the worst customer service experiences I have ever had. I would never use this company again and absolutely would not recommend them to anyone. Customers deserve to be treated with respect, listened to, and have their requests taken seriously.

Irene Party Rentals - partysupplies - Updated October 2026

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