I called Dales bc they have been in business quite a while in my area. I needed my microwave fixed…read more& my oven door fixed the hinge was broke. I called set up the appointment . The repair man comes looks at the microwave & fixes the hinge on the oven. He had to come back after parts came in for the microwave fine. I received the bill for that days service they charged me 2 service charges 1 for each appliance. I thought that was ridiculous the whole bill for the day was $245. Dales calls me back with a price on what it's going to cost to repair the microwave & a minor fix for oven door is glass. It was going to another $425. I think. I say ok. Then my daughter shows me my same microwave at Lowe's for $$230. So I went & purchased a new microwave & my brother installed same place. Total charges to fix everything would have been around $770. When it cost me $480. They were upset about it. My problem was the 2 service charges & why not tell me it's cheaper to buy a new microwave? I would have remained a loyal customer forever if he said that. The other thing I find weird is the reviews are all 5 stars! That's fishy to me like they don't want to show any other ratings or reviews.

Dale's is the service you need to have in your back pocket. They fixed a dishwasher a few years ago…read morefor us. I remember their service and called them to look at my washing machine. As I was explaining what was going on with it and provide the serial and model numbers, he suggested I tried something first before they sent someone out to look at it. He could have come and looked at it and charged me a service fee, but he didn't. By the way, what he told me to do worked! I will continue to recommend their services.

Valerie is an awesome person. She is friendly and helpful. Highly recommended to any who are…read morelooking to do their laundry.

if I could give zero stars I would. I've been a loyal customer at this laundromat for over three…read moreyears, but after my experience today, I won't be returning. They ruined my comforter ON TOP of The staff being incredibly rude and pushy, constantly harassing customers for tips. The begging and demanding of tips has been the last few times I've been there and it's just out of control especially with the service they want to be tipped on. Today I was told that my fiancé "hasn't tipped the last three times," which is not only untrue but completely inappropriate to say to a paying customer. Gratuity is supposed to be optional and a reflection of good service -- not something customers should be guilted or pressured into. When we do tip, it's always $20 or more, but being treated this way after years of loyalty is unacceptable. To make it even better I attached photos of how my king size Casaluna comforter was returned to me. I sent it in perfect condition just a monthly wash & they return it with blue stains all over it. AND THEY WANTED A Tip?!?! lol the staff members name was Stephany Zolnoski. This place has lost our business for good.

Urbina's arrived on time during the window provided and called to let me know they were on their…read moreway. Provided great service at a great price. Highly recommend!

From the owner: Snowed in? Call us! We’ll dig you out. Same day appointment available! read more