This hospital is the best. Been here a few times when the other hospitals are busy. There's a…read moregreggs at lomond gate and Costa coffee on the way up. Cameron house and duck bay to the left on the way up or go right. McDonalds. Chinese. Or straight to Indian or chippy at bridge. Also next to the hospital when you come out is a relaxing pool. Sauna steam room. £5. Chill out after your hospital visit. Or shopping at lochlomond shores free parking massive car park.

This hospital is a bit out of the ordinary, in that it's very luxurious, and has a 4 star hotel…read moreattached! Originally built as a private hospital by arabs, the owners wnt bust and the NHS bought it over and it became an nhs hospital to try and cut waiting lists.

Having just had a pre-operative assessment at this establishment, I cannot recommend it too highly…read more The professionalism of the staff and their friendly attitude is second to none. I go in next week for my operation and will report further after that.

I was rushed into cross house hospital, I was under miss Yeap and her teams care. I can't thank…read moreher enough, her skills and knowledge where out of this world. She made me feel much better in a traumatic situation. She was very to the point and told me exactly everything that was going to happen next and took her time to explain it all. Honestly can't thank miss Yeap enough for everything she did for me and to ward 4b for their great care, the staff do a brilliant job in there.

I have posted this same review on another review site where they took out the name of the nurse I…read morewas trying to name and shame. My gran was in ward 2b of Crosshouse hospital with a broken hip. Although the hip was healing fine gran had other complications which they seemed ill-equipped to deal with. We found the staff to be uncaring, unprofessional, uninterested and downright unsympathetic to my grans needs. If you asked for help with something they were too busy, but they seemed to have time to congregate and talk about what they were doing at the weekend. My gran was very poorly and did not receive the care she deserved, she has since sadly died. I had a kind of rosy picture of what nursing was like but the nurses in that ward seemed just to be pen pushers, too busy with paperwork and not enough time looking after the sick. I found the staff very obnoxious, the nurses and the auxiliaries, with one nurse in particular called Kathryn who seemed full of her own importance and would give incorrect information on the phone saying things like my gran had a good night, is fine this morning etc. but when my mum went in she found that gran had had the opposite kind of night. It is just so unacceptable that relatives are told this rubbish and totally unacceptable to treat patients in this way. I am so sad at my gran's treatment in ward 2b. it has been a terrible time for our family that my grans last days were so awful for her.

I think over the years we have visited almost every ward in this place…read more The hospital gets a bad reputation locally, but at the same time when there was talk that it was to shut, the local community rallied round to save it, so it can't be all bad. Most of our recent visits have been to Accident and Emergency (A&E) and I have to say it's a lot better than I remember it years ago. Sometime it's not been the cleanest and sometimes the staff don't do things in the order you'd expect, but after a 12 hour shift I think I'd be the same. The staff in the Intensive care (ICU) have a very difficult job and are really sympathetic to the families, giving them loads of time and space at a time that is truly difficult and harrowing. No matter where you are in the hospital there are loads of hand sanitiser to try and minimise the risk of infection and reminders everywhere so you don't forget that it's important to avoid patients catching unwanted infections. If you've dealing with issues over multiple wards, you'll find that the doctors tend to specialise and don't appear to be able to deal with issues out with their own speciality/department, which can be very frustrating as it should be simple to get some cross departmental cooperation and patient care. The car parking is difficult during the traditional visiting hours, often spilling out onto the neighbouring streets. Some wards have, in recent years, tried to move away from these traditional hours, so you may be in luck and be able to attend loved ones at hours that are more suitable for you, your family, the person your visiting and all with easier parking. There are lifts within the central corridor of the hospital at both the front and the back of the hospital, which will take you to the wards you're visiting, with loads of signs to help you get where you need to go without too much need to navigate the maze of corridors. Occasionally there are periods that the hospital is having ongoing maintenance, but these are usually highlighted and with new additions, such as the Maggie's Centre and the New Beatson, the Hospital is providing local services that the community need on their doorstep. There is a RVS (WRVS) tea room / snack area on the ground floor as well as a small WH Smiths which are open for limited hours during the day. If you are spending time there there is also a canteen on the basement of the building, but as It's some time since I've visited there I'll leave that to a later review or maybe someone else can review it. For those with disabilities there are disabled parking in the car park at the front door, but these fill fast so I'd advise to try to arrive early and grab something at the tea room or the shop before your visit. For those using public transport, there appears to be fairly regular bus services running and there is a bus stop across from the front of the hospital. The local train station (Coatdyke) is a short(wish) walk from the back of the hospital. Overall, the place could be better, but it is improving all the time and with staff working long hours and with NHS budgets the way they are, I'm glad it's still here as it's a vital life line for anyone who needs it.

My husband was recently admitted into Monklands Hospital and I was a bit concerned as have been…read morepoor reports in past with regards to hygiene etc. But the ward he was in was clean and well kept. Staff were all very pleasant and were always loads of nurses milling around if you needed anything. Only major issue was it took him around 7 hours to get released after they advised him that he could go home as needed to wait for a prescription coming from Pharmacy. It is depressing having to sit around in hospital for 7 hours when you know that you are going home and should try and sort this out as obviously too long a delay

Hairmyres is absolutely huge. I visted my gran here many times and the building she was in was…read moreabout a 20 minute walk away from the main hospital. Parking beside these smaller buildings can be a problem as there isn't much space. The main hospital building is modern and swish with a reasonably trendy but not very well stocked coffee bar on the bottom floor. Hairmyres Train station, which is about a five minute walk from the main building, serves trains to Glasgow every half hour.

Hairmyres is a massive hospital in East Kilbride. It has recently had a makeover so the main…read morebuilding is very modern and swish. There is a pretty nice cafe the patients can go to during visiting hours. A train station, also called Hairmyres, is handily situated five minutes walk away from the station.

The former Stirling Royal Hospital has been undergoing some changes recently…read more Most significant is obviously the removal of the old A + E, and the transformation of the old maternity ward into a minor injuries unit. However some of the departments remained behind, one of which I have to use fairly infrequently is Audiology. Going from a stand alone department with all of their rooms and services available to them. They were given a corridor space to work in while the remainder of the department was renovated. Now the whole building has been serviced and the audiology team are once again within their own department. Which has among other things been freshly decorated and spruced up. It did need it I have to say and while the changes are not particularly different from how it was before they have the department and indeed the whole building looking great. The building seems to be slowly but surely becoming more and more of the grand building it once was. Which thankfully reflects the service provided by the staff at this still great facility. Sure the NHS isn't perfect, but it is a shining example of what can be done, when individuals come together and provide for each other as well as for themselves.

Dr Stephen Feltblower!!!! If I can give any advice to anyone please stay away from this doctor (or…read morebutcher as I call him) went in with stabbing feeling in groin. I hadn't slept for 3 nights because of the pain, my testicle was swollen and raised. This doctor made it very clear that I was an inconvenience to his day, he man handed my testicle whilst I squirmed around the bed in pain, he told me there was nothing wrong with me and sent me out the door with antibiotics (which made no difference to my symptoms). I made an emergency appointment with my gp the following morning to be told that my testicle had swelt to a size larger than it was the previous week. My gp was so concerned she made an emergency appointment to get an ultrasound done on my testicles. I'm now 3 months down the line and still struggling with daily life. I made a complaint to nhs forth valley regarding this and the doctor in question has lied through his teeth in his response. We're meant to be able to feel safe and trust these people and after this I have no faith in the system in place. Its embarrassing enough to have to get your penis and testicles out for complete strangers but when your made to feel the way this doctor made me feel, when I should be able to trust him is absolutely shocking.

My boyfriend had sudden back pain which was severe. He could hardly walk or talk from the pain…read more Owing to the severity, we called a taxi to the Larbert Accident and Emergency. As we waited, there was a general atmosphere of being dissatisfied by the long wait time and lack of communication from staff whilst patients waited. My boyfriend had gone to the toilet when his name was called. I explained, but the staff member insisted on calling another patient's name immediately after. Annoyingly, it was a matter of seconds till my boyfriend returned. It wasn't long till my boyfriend's name was called again. We felt lucky because we had waited a relatively short time. However, he was in for minutes; the doctor had refused to look at him because it was back pain and they do not consider this an emergency. Surely, this is not a case of black and white, and there are cases when back pain is, one: severe, and two: a symptom of something more serious underlying. We'd paid £18 in taxi fares, and were sent away to the Stirling Minor Injury Unit for an appointment later that evening. We walked a mile to Larbert train station as we couldn't afford another taxi regardless of how much pain my boyfriend was in. To add to the confusion there's a sign in the Minor Injury Unit which states that they do NOT treat back pain. The doctor there assessed my boyfriend's ears, stomach and back after apologising; she assumed that they would have already done this all quickly at Larbert. This wasn't the case. - My boyfriend was only told there was nothing he could do for them. I think there definitely needs to be clearer guidelines as to which unit is appropriate for your circumstances. At the moment, the information currently available has the risk of getting you in a right pickle. And I can't think of much worse than being in a pickle when you're feeling poorly.

As far as hospitals go, it's not bad. The new building is a lot more approachable than the previous…read moreoffering with a bright, clean open space. Whilst it still has a very clinical feel to it - as a hospital should - it's considerably less oppressive for people who aren't big fans of the hospital environment. The ground floor hosts the day surgery, information desk and other public areas such as the cafe and toilets. The majority of the clinics are on the upper floors and are accessible by lift or stairs. The staff on the information desk are always friendly and very quick to answer any queries, which is comforting in this sort of environment. Stobhill also houses the local Minor Injuries and Out Of Hours clinics, which are accessed from a separate entrance round the side of the building. One of the big issues regarding Stobhill is the lack of parking. There are three car parks - one at the main entrance, one across the road and one slightly further down the hill - and they are pretty much always jam packed any time after 10am. I'd usually recommend arriving in plenty of time in order to get a space!

Couldnt fault the service tonight. Appointment booked at 6.30pm but i was early and was taken at…read more6.20pm. All done by half past! Nice clean modern building with everything clearly signposted.

This is for New Victoria Hospital. I'm not exactly sure if it's the same…read more When you need something done, the NHS will send you all over this great city to be seen. This time, I was sent to Victoria Hospital. It was fairly easy to get to, with both train and bus stops near by. I took the bus to get here and it was an easy hop off and back on kind of stop right near the hospital. Walking up, I'm not sure if it was the day or what, but it's very peaceful in the area, I even mentioned it to my guy when walking up. There is a nice little sculpture garden which just adds to the niceness of the place. The building is quite new (not sure how new) but some of the hospitals I've been in around here are surely much older than this one. The entrance is quite open and bright and there is a wee cafe just to the left where patients and visitors alike can enjoy a cuppa. There are signs posted everywhere, so it's quite easy to find where you're going, even though I did get lost coming out, but I was eventually guided to where I needed to go. The staff are friendly and I was in and out with not too much of a wait. I'm always early anyway, so I expect to wait a tiny bit either way. I'm not a huge fan of hospitals (who is anyway), but this one is quite nice.

Endoscopy unit at the New Victoria are top notch. Was sent here for endoscopy to investigate for…read morehiatus hernia. Staff are super friendly. Only waited about 15 minutes and was taken back for the procedure. The nurse practitioner and her staff were great. I opted for the sedation because I'm kind of whimpy. Easy procedure. Felt well cared for and looked after. Only downside is parking is very tight and the underground car park is hard to navigate. Otherwise A+ service.