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Vibrant Image Photography

Vibrant Image Photography

(24 reviews)

My experience working with Vibrant Image Photography and Sarah was downright awful and I would not…read morerecommend this photographer to anyone. I had my family photographed in Sarah's studio on April 1st, and the photos were ready to be viewed by April 10th, but I did not submit my selections for the digital releases included in the package I purchased until June 3rd because it was difficult to choose which photos were most acceptable. We had an uncooperative subject, and I was grateful that Sarah was able to get a few nice (smiling) shots, but the criticisms I received from my family and friends were not in regards to my niece's pouty face. Rather, complaints were of the large wrinkles in the backdrop which could be seen in the photos, the rusty metal and plastic school chair on which Sarah seated my niece, the abundance of background vs. subject in some of the shots, and the poor/minimal editing of the photos. When I did email Sarah with my photo selections on June 3rd, I did not receive a reply. Sarah's email policy clearly states that all emails are replied to within 24 hours. I very patiently waited until June 21st before contacting her a second time. When I still had not heard back from her on June 25th, I decided to try a Facebook message to Vibrant Image's FB page. The reply I received the same day was snarky, emotionally manipulative, and blamed the lack of reply on a 3 day trip + 2 weeks in the hospital (which still did not put Sarah within even 72, much less 24, hours of my original email). Still, she stated that I would have my photos later in the day and so I waited. More than 24 hours later I emailed Sarah again expressing my disappointment that I still had not received my digital releases. Sarah's reply to me was full of capitalized words accusing me of being, "rude," and, "heartless," and admonishing me for my behavior. The entire thing was so unprofessional that I could hardly believe it! In addition to being upset that my photos did not turn out as nicely as I expected, I am shocked and appalled at Sarah's lack of professionalism and her inability to effectively manage her business and live up to the promises she makes to her customers. I am grateful that my niece is still as cute today as she was in April and I can try again with another photographer. I would strongly caution those considering Vibrant Image Photography to capture moments that cannot be re-created (such as weddings) against working with this company. In fact, I would caution anyone that expects to be treated respectfully and to receive services as they were promised against working with Sarah. **Update: as if the above experience wasn't enough, I feel people should also know that Sarah went through a mutual acquaintance to view my Facebook page (which is not visible to the public) and viewed a post which simply stated that I would not recommend Vibrant Image. She went on to send me an outrageous message warning me that I ought to be careful what I post and that she will be suing me for, "slander." She also insulted my niece in this message. I will attempt to post pictures illustrating the poor photo quality and the poor treatment I have endured from this business. I implore all readers to please save themselves a headache and choose another photographer.

I'm sure this is a lovely studio, but I never got a chance to work with them. Bought a Groupon for…read morea boudior shoot but it was VERY difficult to schedule a session. At least in my experience, the communication was sorely lacking and after a month calling and emailing back and forth, I finally gave up because I felt like they didn't really want my business. I'm not sure if the studio was especially busy at this time of year or if something else was going on but I didn't feel like the professionalism was there. Sounds like other reviewers have had better experiences; I'm bummed that mine wasn't that great!

Intrigue Photography - eventphotography - Updated May 2026

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