This is by far the worst experience I've ever had with any company. Multiple no shows after taking…read moreoff work. When they did show up it was different people every time. They never did what they said they were gonna do. No communication and very disorganized. Beware

From the owner: Property damage is stressful, and fast help matters. Rainbow Restoration of Rockville provides…read moreprofessional restoration services as a trusted restoration company, helping homes and businesses recover from water damage, fire and smoke damage, mold, and other emergencies. We guide you through the process with clear communication, careful cleanup, and restoration work you can rely on. Proud to be a Neighborly company. Contact us to schedule an assessment.

From the moment I reached out to Seth on a Saturday morning about a kitchen flood, he was prompt to…read morerespond by text and phone call. After assessing my situation wasn't an emergency (based on in-depth questions he asked he determined we had a clean water leak and no major signs of water damage), he scheduled for him and his team to come the following Tuesday. When they showed up, his team promptly went to work to carefully lay down floor covering (which I appreciated since we have a no-shoe policy in our house). Meanwhile Seth immediately began to inspect the source of the problem all the way to the farthest point of the water damage. He was very thorough and had a keen eye for detail as he began to point out details I hadn't even seen or imagined (later found out his background in construction is what lends to his extensive knowledge about building materials, how things should be built/how things should look etc). Long story short he determined that my water damage was not extensive at all despite the flooding we had. Instead of recommending I demo my kitchen and basement floor, ceiling, walls to track down every little sign of water damage (which would have probably gave them a chance to easily bill $40k to my insurance), he reassured me that because it was clean water that had flooded and because there was no sign of any major water damage to my home, I was good to go for this one time incident. He set up heavy duty dehumidifiers to dry out my basement and that was it. What I most appreciated is that he took the time to explain his observations and why he did what he did so that I was completely comfortable and understood what was going on in my home. He worked with me to only charge me for the labor incurred and dehumidifiers so I didn't have to go through insurance or even pay as much as my deductible. Their honesty and attention to detail was refreshing and reassuring. I hope to never have to go through another incident where my house floods or have a mold issue, but if I do I've already got Seth on my speed dial and my very short list of contractors I trust. I'm very OCD when it comes to getting things assessed and fixed properly - with Seth and his team's experience and eye for detail, it was nice to just relax and trust that I had professionals who will do what needed to be done. Highly recommend Rapid Response Restoration.

When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

I recently had some mold in my attic discovered during a home inspection. Needless to say the…read moreBuyers were not thrilled and wanted it remediated. After finding Tom at Mid Maryland Cleaning & Restoration, and ultimately hiring him for the job, I was very impressed with the process. The crew arrived promptly at 9AM with Tommy. They discussed the mold issue briefly and then began remediation. Within a few hours the attic looked amazing! Would definitely use AND recommend Tom and his crew to anyone with a mold issue. He does great work, is very reasonably priced, and doesn't cut corners. Great service!!! -

Just got off the phone with them .Although I did not need there service . The gentlemen over the…read morephone showed great professionalism in his customer service . I felt that he was very honest.For that I gave them a 5 star for customer service !

We had a pretty bad mold infestation in our basement due to lack of climate control and water…read moredamage. We sought out several bids from mold remediation groups. Moldgone was easily one of the best quotes we got. I really like how they were very communicative to the client. Large mold remediation projects can be quite stressfull and they truly understand that and are more than happy to answer any and all questions. We are very please with the outcome of the remediation as well as the reconstruction. Highly recommended!

Call this company and the owner answered the phone. He was very informative about the black mold…read moreoutside my back door and gave me recommendations to get rid of it without using a company like his to remove it since it was not a major problem. I would recommend using this company based on their integrity.

Andrey and his team responded promptly to me request for water damage remediation after a storm in…read moreJune damaged my house and caused water damage to multiple floors. His team tore out the wet drywall and trim, set up fans and dehumidifier in the affected areas, and returned after several days to check the progress. Reconstruction (drywall, paint, trim, insulation in the attic) were finished within a few days. Andrey is very responsive and worked directly with my insurance company, which made my life much easier during a very stressful time. We would use his company again.

Highly recommend UWD. Andrey was able to provide a same-day quote in a fairly accurate range based…read moreon a handful of photos and some questions answered over text. He was responsive via text and able to schedule a team to come out the next day, which is exactly what you want to hear when you encounter water + mold damage in your home. He also helped answer questions related to reimbursement from a 3rd party (i.e., builder or insurance), which relieved some uncertainty and anxiety. His experienced crew lead also asked me at the start of the job if I would need to work with insurance, then took extra photos in case we needed them for reimbursement documentation. While on-site, his team was professional, communicative, and got an extensive job done in just 1 day. I appreciated that they set up a containment, showed me pictures as the work unfolded, and cleaned up thoroughly afterwards. They sent someone to pick up the industrial fans + de-humidifier on day 4 or 5. The final invoice clearly laid out all items and their costs.

Clean, fast and professional. Excellent communication and problem solving. I recommend Victor…read morefor your home repair needs.

Victor was amazing. We had roof issues and leak issues - so our ceiling had many holes that needed…read moreto be patched up. We also had touch ups that had to be done around the house as well. Victor was easy to schedule and responsive to message. Also the pricing was competitive. He was also very through with the work - because of the extensive nature of the work, he actually had to come back because the mud wasn't dry in time. Instead of trying to rush the job, he did the right thing and scheduled a follow up visit a couple days later to finish the job correctly. Now you can't tell where the cieling was torn out and where it wasn't. I would highly recommend him and work use him again for future jobs.

This is my go to rug cleaner. Does great job on all my rugs, including orientals. I'm willing to…read moredrive 50 miles to drop off my rugs which speaks to how great they are.

I had the carpet in my master bedroom and office stretched by Guarantee in April 2022 and the work…read morewas well done by Robert, we are very satisfied with the quality of the work. However, the back office service made this a negative experience. Short story: 1. Lost records of the estimate causing a scheduling problem and rescheduling 2. Final price was $595 vs. the original $525 that was quoted. However, with the worker on site and all furniture moved, what real choice did I have? Shout out to Robert - he did an excellent job on the actual work. Long story: I was referred to Guarantee saying they were the best. So we stuck with them. I called and Tina set up a Friday appointment at 5pm for an estimate. This estimate was $525. However, the back office was closed until Monday so I had agreed to call back on Monday for dates. Somehow over the weekend, this information was lost. When I called back the following week, there was no record of my quote, and they insisted it must not have been them that gave me the quote because I would be in the system. Except that Robert, remembered coming to the house, and giving me the quote. Clearly paperwork fail. I got a new rep. Drew is new, he's learning, he did his best. Drew first honored by verbal quote and set me up for an install date. However, that morning he called to say that because of overnight rains, the team was dealing with an emergency, could we reschedule for the next day? Totally reasonable, sure, no problem. However, the next morning, Drew called again to inform me that there was no record of my quote and so we had to first get a quote, then schedule the work, and those were different people. After many phone calls and phone tag, Drew eventually was able to send out Robert to do the work, but with all the scheduling and rescheduling I felt backed into a corner to pay the now $595 dollars for 2 rooms. I had already moved all the furniture out of these high traffic rooms and realistically wasn't going to do this again in another week.