I requested a site visit to inspect/repair/replace my grill. The rep notified me at 10:30AM to let…read moreme know that he was on the way. Never showed up, never called, never texted, never responded to my text. I hope you dont treat all of your clients like this and i will not recommend you to anybody for anything

STAY AWAY FROM THIS ORGANIZATION !!! 1. promised everything…read morejust to get "a foot inside" 2. no clue how to perform basic jobs - not even mediocre level 3. Robert - unprofessional , uses threats to sue, just to stay on job, never keeps the scheduled appointments

Alan represents Touch of Class Cleaning Services extremely well. He was professional from…read morebeginning to end ! Communication was on point. Touch of Class Cleaning Services is everything a person needs who has experienced a nightmare as a landlord! Everything that needed replaced, Kolby was able to take care of it in a timely manner. Liz was able to restore my home back to a beautiful place we call home! Every disgusting, filthy area left neglected for months, was sanitized, deep cleaned, deodorized and move-in ready within a reasonable amount of time! I most definitely will be signing up as a regular client for recurring cleaning appointments moving forward! They are worth the price and more because quality service with excellent customer service is very hard to find! Signed, Mr. & Mrs. Hill (happy customers!)

I reached out to inquire about pricing for a deep "move out" clean as I am getting ready to list my…read moreparents home for sale. I received a reasonable quote and based on other positive reviews - I went ahead and book service. My appointment was for 930am. At about 945 I texted the number I had been communicating with to get an update since no one was here - I received a response that Sarah, the cleaner, needed to stop for some supplies and was running a bit behind but would be there soon.She arrived at about 1015 and only had a small bucket of a few cleaning supplies. I mentioned that I had a vacuum in a closet that she could utilize - she thanked me and we discussed that I needed my house deep cleaned as I as getting ready to list it for sale. She was here until about 2:45 when she ubrutly left and said "well that's all there is plus im out of supplies". She never attempted to collect payment or ask if I was okay with the status of the house. While she was here she took multiple phone calls while working to discuss her legal issues and how to get her car out of impound. She cleaned my floors by using a swiffer wetjet - that was in the closet with the vacuum. If im paying for a professional cleaning service, you should not be utilizing a swiffer to clean my floors. Every room in my house is still dirty and I am going to have to now spend hours cleaning. The kitchen still has obvious dirty floors, the stove looks worse than it did before she arrived and she didn't even clean the outside of the cabinets, let alone the inside. The walls in the bedrooms were still covered in dust and I found a spider still chilling on the wall in one so I don't even know what she did while she was in there. While no money was wasted - I've wasted hours of my time. (And im still perplexed she left without ensuring I paid for the services of the company she works for).

Deep clean was awesome! It took a long time but we felt the house was cleaned with excellence. Will…read moreuse again. The price was very reasonable considering the level of work involved.

They did an amazing job. Really impressed with how hard they worked and how thorough they were…read more Really awesome crew!

Professional, timely, & offered a great first time rate. They met my expectations regarding my…read morecleaning needs.

Overall it was a great experience. I would recommend. Especially after pointing out a few things…read more They were very prompt and responded with working everything out and making sure they did the best that they could do. I think that kind of honesty and integrity is hard to find nowadays. From that alone, definitely worth it and they did a great job overall.

The early communication was very good but I was disappointed in the results. They said a deep…read morecleaning was needed and spent extra time there. When my agent came to look at the property there were too many obvious areas not cleaned. Countertops still had obvious signs of dirt, debris on the floor and bathtub was as if untouched. The only reason I'm giving them 3 stars is they came back and made it right but a whole week later! If it where my business I would have gone out there when notified to rectify. Really disappointing with the reviews I saw and what I should have received was the same quality.

Very competent team, good communication and punctuality from start to finish. Would recommend for…read moreoffice cleaning and residence only.

Two no show appointments in a row and they still haven't refunded me my money. Don't waste your…read moretime or money on this company.

I made an appointment using the online application on their website. Everything seem to go well…read moreuntil the day of the appointment. Then I got a call saying that the appointment will be delayed from 10 o'clock to 3 PM in the afternoon. I coordinated by Tenant to meet with them at the new time. But an hour after the designated time they called and said they won't make it at all. I had pre-paid so they said they would refund my money. But overall felt like I wasted my time and the time of my tenant to coordinate getting the apartment clean. Poor service port communication poor overall experience. Stay away.

Great customer service. Very professional. Excellent value w/ well quality work done. Would…read moredefinitely recommend.

From the owner: AAC Cleaning strives to give clients consistency at a competitive price. Offices, medical centers,…read moredaycares and much more. With over 15 years experience, we have a team committed to doing the job right.

I purchased a Groupon for Clean Logic, which included 5 rooms. What I actually needed cleaned was…read more4 rooms and one area rug. When I called to book the appointment, the gentleman on the phone told me that the area rug would be extra - I couldn't understand why he couldn't just count that as the fifth room. I agreed to pay the extra. The guy who came out was running late but called me to warn me of this, which I appreciated. He worked so hard and was extremely thorough. He even helped my husband move a couple of pieces of furniture since I am pregnant and could not. I liked that there wasn't a chemical smell to my carpets when he was done - they just smelled fresh and clean. I will be using them again but will probably not buy the Groupon since their actual prices are the same as (or possibly even better) than the Groupon price.

I purchased a carpet cleaning voucher through Groupon. I called to schedule an appointment…read more First, the guy was very rude and I could barely hear him. I told him my availability, after 4 during the week or Saturdays. His response, that will be extra. Explain, why do I need to pay more than what I've already paid? I declined and suggested he might want to include that information in the Groupon ad, so people can make decision. Once again, he had a smart comment. I would think in these difficult times, businesses would appreciate someone patronizing!!

I am so happy with the results of my home deep clean. We are getting ready to list our house for…read moresale, and I needed help getting caught up. We have three dogs, two floors, and a basement. I had originally hired someone else, who became ill. He stepped in at the last minute and went above and beyond. I'm so glad I found him here! Our entire house was cleaned top to bottom, ceiling to floor in only 3.5 hours. He also cleaned all of our appliances. I am sure his work will impact the sale of our house, and his hourly rate is very reasonable. I would recommend him completely!!!

Chris was kind and helpful. Did a fantastic job of cleaning. Calling today for more helpread more

I was in town and needed some warehouse space cleaned up from the previous tenant and get it ready…read moreto rent out. I called JAN-PRO as I've used them n other areas, and wow! They were as good or better than the others I've used. I called and spoke to a gal who out me in touch with Joey, who came out the very next day and got me a quote on the cleaning as well as refinishing the floors in the office e areas and cleaning the carpets. As the quote was exactly what I was looking for, I went with them on the spot. They sent another gal named Robin out on the next day with a guy named Curtis and he brought 3 other guys and they knocked my project out of the ball park!! If you're in the Detroit area, and need janitorial work of any kind, I'd recommend you call them!!

Sadly, not a company I would recommend. Our company went through 3 teams. 3 strikes you're out in…read moremy book. Needless to say, despite the issues we had JanPro enforced their 30 day notice and we had to continue working with a cleaner that was terrible.