The level of service I receive from the Pop-A-Lock employee Bobby was extremely impressive. He was…read morevery knowledgeable in the service he provided to me today. When removing my spare tire he noticed it was low on air. He was quick to fill it to the proper PSI. He suggested that I take my damaged tire to a shop ASAP. Reminding me to not drive to far on my spare. It's rare today to have someone be so kind. It was 99 degrees outside and he smiled the entire time. He got me on my way in no time. Pop-A-Lock is lucky to have such good employee service person. If 10 stars were possible I'd give them 10. Thank you Bobby. No improvements needed at this time.

Charlie was excellent! Very responsive, and professional. Came out 2 different times and was very…read morehelpful. Highly recommend him next time you need locks rekeyed!

Sonny answered the phone when I called at 3 in the morning after having a car accident in Hampton,…read moreVA. One of the worst nights of my life and he made the night easier to handle by towing my vehicle from the hospital to my home in Richmond, VA. He was punctual and professional and absolutely affordable! I am a woman and I say this because it's hard for ladies to trust someone to come in the middle of the night in a location you are unsure of and he just made the whole experience better. I recommend this company to everyone I know and if I ever need another tow for any reason, hopefully not a car accident, but either way I will call this company first always! Thank you so much Sonny for your help in a trying time for me.

My car was totaled and they were called by the police. The insurance company was going to pick it…read moreup from them. Hadn't been there but about 2 days and they already sent lien paperwork to DMV. Absolutely crazy.

I can't give enough compliments, a blessing is absolutely what they are. We called for a tow…read morebecause our truck wouldn't start. We had attempted a jump but it still didn't start so we assumed it was the starter. Taurean arrived on time and called me to let me know they were unable to tow it because they had gotten it started!!! He waited at the truck until I arrived to drive it home. I will recommend this company to everyone I know!

I had an accident on October 3, 2024, My insurance company sent Blessed is He to tow my car. When…read moredriver of tow truck began to tow my car he used no straps or chains, be lifted the car way up high in which my car rolled out and dropped to the ground causing damage to the back of car..We were screaming at him that it was too high to no avail. The driver never said one single word he continued on and finally put straps and drove off. I reported it to the insurance company and now it is becoming a hassle. If you value your car do not use this company. Rude driver and did not know what he was doing. They are horrible.

Great group of people Very knowledgeable and we work with…read moreyou They made a mistake that did by leave my light and wipes on that killed my battery They save me that day Thanks again 6

Getting stuck on the side of the road is never fun, but [Company Name] made it so much easier. They…read morearrived faster than the estimated time, and the driver P was incredibly professional and careful with my car.