Grace was SUPER pushy. Didn't even buy what I wanted to had to walk out. She came up to me about 20…read moretimes in the last ten minutes. I couldn't take it. Had to leave.

My visit to Victoria's Secret today made me sad. They are teaching their young sales staff the…read morewrong way to sell in favor of corporate greed. Went in to buy new bras for my daughter. Asked for a fitting and also mentioned that we were interested in the lightly lined versions that were featured 2 for 42 on the front table. The sales girl kinda blew me off and said we need to try these other bras on first to determine size (not sure why they couldn't use the ones I had mentioned, but okay). Once we determined size, she assured me, we could then choose the bra. Okay, so I played along thinking she was being helpful. So my daughter tries on a bunch of bras, none of which were the ones I wanted to try first and of course my daughter fell in love with one particular style which was $55 each. It did fit well and she needs good support, so that's not the issue. Of the stack of bras the sales girl brought to the fitting room, NONE were the style I originally saw and suggested. At the checkout, I asked the sales girl if any of the ones we had tried on were the ones I had mentioned. She said, "oh, I never got to those". By then my daughter was dressed and really didn't want to try on the cheaper version, especially when the sales girl added that they usually ran smaller and were not of the same quality. She sniffed at the whole notion that we would want an inferior product (umm...then why are they selling such products?) I insisted my daughter try one on and of course it didn't impress her like the "cadiilac" model at this point. I told her she could buy 6 bras for the price of the ones she had, so she would have more to choose from and could get fun ones. By then, she was tired of trying on bras and just wanted to leave. We left the store with 3 of the more expensive bras. Yes, they are of good quality and will serve my daughter well (I have owned the same or similar bra in the past and they are indeed a good bra). That's not my gripe. I mentioned to the sales girl that I wish she had at least listened to me initially and started with the bra we first looked at before trying to sell her the most expensive bra in the store, and that I was just disappointed in the sales process. She indicated that that is how she was instructed to sell their products and admitted that we would have never been offered the 2-for-1 bra in a fitting session! How sad is that? Victoria's Secret is teaching these young sales ladies that the sale is more important than the customer. We spent $150 today. I would have spent $150 on 6 bras or 3....the AMOUNT of the sale would have been the same, and if she had treated me with the respect I deserved and allowed us to suggest our preferences and wants in the initial process, I would have gone away a happier customer more apt to come back and spend again. As it is now, this has left a bad taste in my mouth for Victoria's Secret. I am less likely to go back anytime soon. So, they made the $150 sale today, but are losing future sales later. It makes me sad that this is how these young ladies are being trained. Businesses have to make money and sales run businesses. I get that. However, today's sales number would be the same...$150; the intangible good will of a trusting, happy customer is the part of the "sale" that was lost today and that also runs, OR RUINS, businesses. Maybe not big companies like Victoria's Secret right away, but these girls may go on to run their businesses someday, or work for a smaller firm, and if they carry these greedy sales tactics with them, they will be doomed. Better to lose a small sale but keep a happy, loyal customer, than to get a big sale now and nothing later. Sad, just sad.

The new collections in the store are outstanding! love love love it!…read moreThey have some really amazing staff that are really knowledgeable in fashion and what looks good and doesn't. Always get help from the gal named Jessica she so friendly and really knows her stuff when it comes to fashion.

My all time favorite place to shop. Anyone whos knows me, knows i love Charlotte Russe. Cheap cheap…read moreshoes and there is always a sale on clothes in the back. YES! I'm a bargain shopper! I'll admit it! This place is like heaven! Even my husband says with the amount if clothes i buy from here, i could open my own charlotte russe! YIKES!

Absolutely horrible experience, worst customer service ever! Very unprofessional, not helpful in…read moreselecting a wedding dress that wouldn't require being remade to fit the bride, to the tune of $700! The bride would rush over for a fitting from work at Munson only to be told she would have to walk across the street to use the bathroom at a fast food restaurant because, "it's their policy not to let anyone use their bathroom". Are you kidding me!!!!!! plus this is for the only wedding they had scheduled for the month of February, so it's not like they had a lot of people in the shop. Bride wasn't scheduled to pick up dress until 2 days before wedding, then they tell her they are closed because she is sick. My daughter was so stressed. Finally she got ahold of owner who was not happy she had to run to the store unlock the door and hand my daughter the dress. My Mother owned a bridal shop so I know this is absolutely not how you run a bridal business or treat a bride.

A wonderful little shop that was able to get me just what I needed! The staff was very kind and…read moreanswered all questions very patiently! Finding my wedding outfit was simple and I am totally in love with it!

Use every year for our golf league. Never disappointed. They moved down a level for greater space…read moreand displays.

Although they do good work, they are not reliable and act disinterested in your order. Their hours…read moreare posted as 9-5, M-F. I went to pick up an order at 11:20 on a Friday and they were closed. Since hours weren't posted on the door, I called the number where the hours were confirmed then chose to go to voice mail. Naturally, the mailbox was full and I was disconnected. I'm afraid they rely on the return services of the schools and their athletic programs and don't have to put much thought or effort into new orders. Very disappointing.

As a plus size woman I would expect TJ Maxx to have at least a decent selection but it's just…read morepatheti. Do better! Much better!

I'm frustrated because the amount of women's clothing offered in this NEW, larger location in…read moreTraverse City is minimal at best. I have been to many TJX stores in various states and love TJ Maxx but this one is 3/4s "home goods" and offers a much smaller selection of clothing. I hope this will change as the store becomes more established in it's new location! Traverse City shopper...

Absolute worst place to buy furniture!! Bought a couch from there a little over a year ago and it's…read morecomplete trash! Called them up, one guy says they might be able to give in store credit(sales guy) "trying to help" turns out after the call from BILL. The store manger he doesn't care and won't do anything unless something major is wrong with the couch. I'm sorry but after the money we spent on a couch and a year later it's falling apart, there is something clearly wrong with the couch!!! Long story short go anywhere but this place!

I recently bought a sofa that would not fit down my stairs. The delivery people were amazing and…read morehad to take the sofa back. The salesperson couldn't have been any nicer in trying to help me find a size that would fit. When they couldn't do that they cheerfully refunded my money. It's nice to know that excellent customer service still exists.