****if you are a current tenant, write a review on: yelp, google & facebook*** send proof to: info@intertownrealty.com ***they will credit you $25 per review, off of your next months rent(for a total of $75)(its also a one-time credit fyi)*** i do hope this helps all of you who took the time to read this! living conditions/space could be a lot better. or reduction of cost to meet conditions/ rental space. easy to reach office staff. so give them a call with any questions or concerns. read more

If I could give zero stars, I would. I want to share my full experience so others know what they may be walking into. After COVID, this management company began requiring a $50 application fee and a hard credit check often not disclosed until late in the process. Even applicants with excellent credit, solid rental history, and positive landlord references are treated unfairly if they lack a full year of employment. Some are told they must pay double security deposits or find co-signers, even for modest rentals in Connecticut. Unfortunately, the property I rented was infested with roaches and poorly maintained. Management, especially Daniel and Beckie, showed little empathy or accountability. Instead of addressing the pest issue, they insinuated that tenants brought the problem, despite clear evidence that it existed before move-in. It felt like they were more focused on profit than people. When I attempted to take legal action against the company, Beckie had my car towed on the day of court, claiming it didn't have a parking sticker even though many other cars without stickers were left untouched. It was clearly a form of retaliation and intimidation. Out of good faith, I decided to drop the case after being promised a full deposit refund if we found another place. However, those promises quickly disappeared. My family and I struggled to find new housing due to their poor reference practices, but once we finally secured a place, we gave proper notice--even confirming dates with Steve, who later contradicted himself and claimed we'd be violating the lease. After moving out (on September 30, 2025, exactly a year after moving in), they attempted to charge us $500 for junk removal for items we agreed to remove ourselves, snuck pictures of us moving out too. We removed everything, yet Beckie falsely claimed that an old mattress was ours and tried to charge $225 for that. Despite repeated follow-ups, she never responded. In the end, they withheld $200 from our deposit, citing "parking tickets and court fees," even though no valid documentation was provided. We left the home in better condition than we found it, even replacing blinds and cleaning thoroughly. Still, this company found ways to keep our money and manipulate the situation. read more

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Small shitty apartment with loose heating tiles, paint chipped still, and my screen window not even attached... an illegal search of the premise and a fake manager couldn't man up and tell me there was an issue face to face. Instead snakes around and does some BS. So out of pure spite i am breaking my lease i would legit rather be homeless than deal with lying snakes. Legit heard one of their service reps be rude to an elderly grandmother asking questions when i was signing my lease....should have been the clue to turn tail and run then. I am taking them to court over some legal shit just out of pure spite now, because of their fake ass management team! read more

I called intertown realty on 6/12/26 to express my interest regarding a 1 bedroom apartment that was $1005 a month on the 3rd floor. At 636 Prospect avenue on the West Hartford line. I went to the appointment on 6/15/26 both rental agents showed the apartment to me. After I viewed two units one of the agents informed me that there was a renovated unit which was $1150 and I viewed that one also. Even though initially I was there to only view the unit for $1005. I was then interested in just completing an application for the unit for $1150. I received an emailed to start the application and the price was $1235 I called the rental office and told the agent the price was different. And then they changed it to $1150. I paid the $50 application fee online. When I get there on 6/17/26 with the security deposit One of the agents come out holding my statement looking at it and tells me I have to make 3x the rent. I asked if I could just look at the unit again for $1005 the only reason I asked was so I could make a decision and feel it out a little more. One of the agents took me to look at it again when we returned to the rental office. out of view I could hear him whispering to the other agent which was totally rude and unprofessional obviously it was about me. I was considering the unit for $1005 once I talked to my current landlord about a notice time. But after that I just walked out of that rental office. I wasted my day coming from Manchester by bus When one of the agents could've simply called to tell me I didn't qualify for the unit for $1150 and I could've avoided purchasing a money order for the deposit. even though they offered me the unit and move in date for the unit for $1005 I requested a refund for the $50 application fee. I don't want to reside in a building with rental agents whispering about you Very Unprofessional staff in my opinion. read more

DO NOT RECOMMEND BECOMING A TENANT The owner, Beckie, of Intertown Realty, is only interested in one thing. Your hard earned money in her pocket. She is uncaring and dismissive and will find some excuse to charge you a fee. Extermination fees for ROACHES, MICE, BED BUGS for what is clearly their problem is only part of their ala carte fees list. Profits over helping the tenants is their motto. Oh, you can kiss your security deposit goodbye. She'll find a reason to keep it. LEASEE BEWARE, forewarned is forearmed. Turn around and run. read more

Overall a good place to rent from, they do their best to maintain a safe/livable environment at their properties for tenants. Angel from the rental office is lowkey a cool dude lol. read more

Tried to squeeze every last dime out of our security deposit for themselves even after extensive measures were taken to leave my apartment in the greatest condition possible given the state of the building. Ridiculous charges were applied to our security deposit such as over $150 to replace a singular bent blind and over $400 dollars to "fix holes" that we already had taken care of after the management said we were allowed to hang decorations and mount tvs. Would not recommend moving into this company's properties. Security is nonexistent, your packages will get stolen, your security deposit will get taken, and for the price of the apartments you could find better somewhere else. read more

Dealing with this company was the worst they will try and get every cent of your deposit and they're very difficult to work with . Do not recommend living in any of their properties. Make sure you read your contract. These people are scum read more

horrible place to rent!! run!! buildings are dirty and mice infested, zero security, there's theft, vandalism, plumbing issues etc. prop management knows of all the issues and does nothing to fix it read more

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Gregory Haynes I've live at 23 Girard Avenue for 4yrs now the management team has always been courteous and Professional and always has fixed anything that has ever been broken right away thank you for your Professionalism at all times. read more

This company sucks. I applied for an apartment and my application got approved. However, when it was time for me to pick up the key, no one is in the office. I called them before I left to collect the key, as they requested. No one answered the phone. After that, I am not sure I want to rent from this company. I withdrew my application but I was told I could not get my deposit back. I am pissed. I have not even signed the lease but the deposit is gone. But I guess that is their business model. But I am also glad that I didn't rent from them. At least I dodged a bullet even with a loss. read more

I have rented from Intertown for overa decade now, great outfit. Anytime I have an issue there is a swift and well executed response. Steve the property manager and Beckie have always been a pleasure to work with. read more

I have been living at an Intertown Realty property in Hartford for over 15 years. The location is great and the apartment is huge for a 1 bedroom. The bedroom easily fits a king size bed, book cases, a chair and desk. The living/dinning area is L shaped so there is room for a table and chairs outside the kitchen that's away from the living room. A couple years ago, the apartment windows were replaced with brand new, thermal/energy efficient windows. Whenever I have had a maintenance issue (such as a leak) the problem was quickly resolved by the professional maintenance crew. The apartment is very reasonably priced and includes parking, heat and hot water. I would recommend Intertown Realty for your next apartment. read more

Don't waste your time, this is a horrible place to live. Carpets in the hallway stink of dog piss and cigarettes, and the walls are so thin that you can hear your neighbor sneeze, cough, and answer their phone. Not to mention that there are zero amenities/perks while living here. There are only two washers and dryers for the entire building, and they NEVER work, so you end up going to a laundry mat anyway. Your packages are constantly stolen due to the terrible mail system in place, which is just your package being left outside by the front door. Hopefully the mail person is kind enough to put it inside the door, but then someone in the building will steal it. I have had two vehicles stolen off the property and damaged in the parking lot with zero answers from Leasing and the Property Mangers, because they refuse to install a simple security camera with a view of the parking lot. There are mice, severe plumbing issues, leaking toilets from upstairs neighbors, security issues, theft, vandalism, stench, crappy appliances that stop working in the middle of the night, and the list goes on. Leasing and the property managers/owners are well aware of ALL of these issues and refuse to do anything about it, besides raise your rent each year. RUN away from this place. read more

I live in Collinsville in one of the Intertown realty buildings. Lately I have smelled a dank moist rotting odor mold smelling in my apartment. I went down into the basement and it reeks of mold I could not even stay in there. This mold is leaking into my apartment above directly. I contacted Becki two days later she came out with one tiny dehumidifier and an industrial fan which their workers put in the fan in the basement and closed the doors. This exacerbated the problem and pumped all of that toxic basement air directly into my apartment. On top of that they dumped bleach all over the basement so I came in from dinner and I couldn't even breathe. My eyes were burning from the bleach and I immediately started feeling ill. My chest hurts I am running at the nose in my sinuses. I had to vacate the premises immediately. I sent Becki an email and she never responded. I am taking this up with my attorneys and the Board of Health of Connecticut immediately. They will not hire a mold specialist so I am hiring one myself. I am taking necessary measures as I am concerned about my health. read more

DO NOT rent from these people. They take forever to fix things and if you leave before your lease has ended they will charge you for the time your gone, newspaper adds to rent the place, etc. RUN FROM THESE PEOPLE!!!!!!!!!! read more

Please do yourself a favor and stay far away from this rental company. Go online and just look at all the other reviews on certain sites (citysearch etc...) They will make up all sorts of bunk charges just so they can keep your entire security deposit, maybe they offer it as an incentive for the people who work there. I was a tenant who paid on time and actually left that apartment in better shape than when I arrived and I still got nothing back at the end of the year. Do your research, just look at how many lawsuits are filed against them, I sure wish I did. read more

I am a neighbor to several of their properties. And they are NOT a good neighbor. They leave their dumpster on their sidewalk nearly all week long (trash only gets picked up one day of the week.) Their sidewalks are icy. When you call to ask them to remove ice or the dumpster, they do not. Of all the properties on my street, Intertown Realty's look the worst and are the worst neighbors. The dumpster situation is unacceptable. I have not rented with this company, and I absolutely will not. I did view several of their apartments with a friend. The apartments were relatively clean, but they would not take an application without a full security deposit in a bank check. That is not a normal procedure to be approved for application. I've shared pictures through social media, and they've read more

Lived with them for 5 years in 3 different buildings (moving once to a large space and then a second time to a place without stairs for my arthritic dogs) and the chillest landlords ever. If you want a landlord who is relaxed, does everything by the book and doesn't hassle you over small things they're the ones. ALSO -- all dog breeds allowed! Neighbors have always been beyond chill. Total dream of a living situation for me personally. read more

DO NOT RENT FROM HERE!!! You've been warned!! Roaches, thin walls, maintenance people don't know what they're doing, not responsive and they will try to stay with your security deposit. Take lots of pictures before and after you move out to cover yourself!!! read more

Absolute scam artists!!! I moved into an apartment with a huge black spot on the carpet, several things broken, and had to clean dead cockroaches out of the cabinets on my first day. They kept my security deposit for said damages even though I left the place in practically the same condition I moved in. I had a plumbing issue which caused my bathroom to flood several times a day and asked THREE TIMES for them to fix it, it wasn't until after I threatened to stop paying rent that they finally did something about it...absolutely disgusting. They don't actually fix anything, just charge you for it, let someone else move in, and charge them for the same things. There is also less parking than there are apartments, so you'll likely end up parked on the streets getting sideswiped and parking tickets. Avoid Intertown properties at all costs! 0/10 do not recommend. read more

I've been a tenant with Intertown Realty since 2018 and love the apartment!! We moved to the Avon location and the property is exactly what we asked for.They maintain the property and are always here to fix anything that goes wrong. Beckie has been excellent to work with if I ever need to get in touch with her. They've been excellent with abiding to covid standards, aka wearing masks when entering buildings, and were even flexible with the rent when I was temporarily let go from my job back in March 2020. The same people have lived here since we moved in. That's saying a lot!! read more

I've been living in intertownrealty apartments for about 5 years. I don't think the property management is the issue. I just think it's the location. I have NEVER had a problem with maintenance work. If I call they will set an appointment for someone to come. They call 15 mins before your appointment. The landlords are very laid back. Especially with covid. They understood people were being laid off and tried to work with people. They will follow the rules and go through the procedures. If you were just lazy and not paying anything. But they don't want to kick you out. As long as you do your part they will help where they can. read more

Do not rent from them at all. I have lived in their apartments and I have a few friends who have lived in their apartments too. Not one of us were happy. There is one lady on their management team (Beckie) who has the worst people skills, no compassion and not friendly. She talks down to people and makes you feel like you are below her, almost like she is doing you a favor allowing you to rent from them. They do not fix things in a timely manner, I had my celling fall in due to the snow and they put boards up to cover the whole. I called several times and they kept telling me someone will be out to fix it, once I threatened to call department of public health then all of a sudden it was fixed. This took 10 months. Their buildings are old and not kept up and have rodent issues. They have a lot of properties and I don't really think that they can handle all of the properties. read more

The worst realty company I even been in contact with. taking the Deposit two times more than actual deposit should be. Do not provide any kind of facilities. do not provide visitor parking and on top of that towing a car is like a money making game for them. worst service. read more

If you value your life, go rent elsewhere. No, seriously.. Living there nearly cost me my life. They don't stop the homeless thugs that sneak into their buildings. I got held up at gunpoint and I would have been killed had the gun not jammed... Twice... This happened at 7p in the parking lot. Afterwards I begged the office to put up security cameras. Nope.. I was terrified to go into the lot afterwards. Especially when they refused to get cameras. Oh, and to boot, the front door to the building constantly broke. And wouldn't let you out. Luckily there was never a fire at the back door because everyone would have been trapped inside. And the original guy working in the office scammed people out of cash. I have several emails proving this guy would say that even if you pay your rent two days after the grace period (even if it's the first time you paid it late) that you have to pay him $100 in cash (which the signs in the office say "no cash payments allowed") so that way he won't send the marshall out to you. Anyone who knows anything knows you pay the $100 after the marshall has served you the paperwork. You do not pay $100 to prevent the marshall from coming. And it doesn't happen when you are just two days late either. He no longer works there.... I wonder why?? Don't rent from this company. It's a bunch of entitled jerks who care more about money than keeping their tenants safe... read more

They don't even deserve the one star. We moved into a tiny apartment with them simply because they allow pets (specifically all breeds of dogs, which is a requirement for me). Other than that, these people are crooks. we left a double security deposit and when we moved out (always paid rent on time) we left the apartment NICER than when we moved in. They took our ENTIRE double security and then said we owed an EXTRA 900 bucks. For leaving a curtain rod up, and not cleaning the inside of an oven. OVER TWO THOUSAND DOLLARS FOR THIS? plus they took stupid pictures of their SHITTY CHEAP QUALITY floors and said we damaged it (meanwhile we did NOT receive new carpets or paint at the time of move in, which they say we did). Their workers are idiots who screwed up the entire apartment and they blamed us. Not to mention, we ended up moving into a diff apartment than they SHOWED US and we thought we were signing the lease for (they are sneaky bastards). we took them to court and we won hands down.... upon us winning the lawsuit they filed for EVERY appeal possible.... and lost all of those as well. we are yet to get a check. and this was ordered by the Hartford court! please do Hartford a favor, don't rent from them, and put the thieves out of business. read more

I moved in a year ago . The staff are great people . They are fast and perfessional in handling a tentants concerns or issues . Thank you all for your support. Your The Bestest ! read more

I currently rent from this company. Please, if anyone is reading these reviews because they are looking to rent from this management company, DO NOT RENT FROM THIS COMPANY. The company's owners also own similar management companies in the area, please do your homework and double check to make sure they are not owned by the same people. The last name is Reiner. There are numerous law firms who are trying to shut this company down!!! They have even been sued by Richard Blumenthal!! They are HORRIBLE people truly scummy and underhanded. Just look up the truly astounding amount of cases filed in small claims against them. They have the resources to go to court and drag out the proceedings long enough that their tenants just give up (this was told to us by a lawyer who has sued them before!). Just to name a few things: Our apartment looks nice, but is a huge fire hazard. We discovered our plugs are fake and not even connected to the wall, just connected by EXTENSION CORDS plugged into another outlet and run along the molding to look like real plugs. The HEALTH DEPARTMENT had to file a suit against these people after they continuously refused to fix a huge huge leak in the radiator above our apartment that had created at least six feet of water damage, and they said this is not the first case they have had to file against this company. The laundry (which we pay for in our lease) never ever works, and at this point the company fixing the laundry machines has written a note saying that their machines work fine, the problem is with the electrical connection in the building. But the absolute cherry on top of the sundae? We recently learned (from a fellow tenant! The company has yet to reach out to ANYONE!) that there have been numerous break ins in our building and there has been a squatter living in our basement!! The police and health department are involved and the company has yet to take any action or return any of our calls. We asked when they would change the locks and they REFUSED. If we could move out today we would. Please, please do not rent from this company. read more

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Yikes. Google reviews on this company! It appears they own half the West End and they advertise aggressively on CL so if you are pressed for time, you'll end up at a lot of their properties thinking their standards are the norm. Shop around folks, you will find better places--I did, before making the mistake of renting from them. They are not the only game in town. Their apts are affordable and include heat, not horrible but don't appear to be well maintained. The bathrooms were consistently yucky. I got the vibe that they target college/law/international students, easiest to take advantage of. Also their staff sucks, rude. read more

If I could give negative stars, I would. These people disgust me. My wife and I just ended our two year rental at 25 Stanley St. We received our security deposit check tonight with over $500 taken out. This company charged us for everything from "not cleaning the oven" to "rerental fees" and "extra rent". Oh, and they even towed our car from our own parking space (which we paid extra for) and made us pay that, too. I can't agree enough with what's been said previously on this board. These people are the lowest of the low. Their apartments are shitty, cost over $2,000 per month, and appliances constantly break down. DO NOT RENT FROM THIS COMPANY. read more

If I could rate Intertown Realty as a '0' I would... best advice...do not rent from these people! Their bonuses must be tied to how many people they can screw out of their money. Take photos of apartment the first day you move in and when you move out and of all the roaches and unfixed items. Keep a diary of calls of any complaints, date and time , and put EVERYTHING in writing and have them sign and date! They took my deposit and charged over $900 in bogus extra charges. Also don't turn in keys until last day you pay for. Even at end of lease you must give 2 months notice that you are moving. If not they charge $650 per month on top of rent under auspice of 'holdover fees'. DO NOT rent from this agency no matter how 'cheap' their apartment is...you get what you pay for!!! read more

I called Intertown recently because I was interested in renting one of their one bedroom apartments on 100 Flatbush Ave in Hartford Connecticut. The woman that answered the phone was so rude. She then proceeded to "pre-screen" me. As she was asking me questions about my job and how much money I make. I told her that I would be living with the apartment with my boyfriend of five years. She cut me off and told me that Intertown doesn't rent to unmarried couples. I've never felt so disrespected, she didn't even give me the time of day. I have never rented from this company. And I never will. I just wanted to to let potential renters know that this company has the worst customer service, And you shouldn't rent from them. Because they don't care about you they just care about your money. read more

Cosigned an apartment lease on 01 July for 35 Evergreen for my daughter to attend University of Hartford. We asked permission to arrive on 30 June and paid one extra day's rent to do so. Moved belongings in and left apartment with all breakers off, and left notice with management that apartment would be empty until around 21 August. During our time away, we received two electric bills indicating excessive energy usage. We expected some for the July reading, but not anywhere near what the meter read (expected 10 kWh or less, showed 212 kWh). Notified management and they entered apartment to ensure power was indeed off and checked the meter for power usage. Nothing seemed wrong, and they offered to cover the excess charges. August reading showed the empty apartment used 802 kWh, when it should have read 0 kWh. Power company won't do anything until Intertown management ensures apartment was left as they last saw it. After waiting nearly a full business day for a response, the Intertown office person was trying to tell us it is impossible as all units are separately metered. I guess that means she thinks we are lying. It is sure luck on our part that we were not there, as it would be impossible to know such an error is occurring if my daughter was actually living there. This is not off to a good start, and we will break the lease if Intertown doesn't handle this matter immediately. Will update as we go. read more

Danger. Warning!!!! Their application says. Thank you for applying for an apartment with us. Please return this RENTAL APPLICATION with a MONEY ORDER of $50.00 for each applicant NON-REFUNDABLE as well as a separate MONEY ORDER equivalent to one months rent for the security deposit made payable to INTERTOWN REALTY COMPANY. If we deny your application we will refund your deposit. If we accept your application, and you change your mind, your security deposit will not be refunded. Please read the last sentence carefully!!! According to CT state law a security deposit is any advance rental payment other than an advance for the first month's rent or a deposit for a key or any special equipment. A security deposit remains the tenant's property but the landlord holds a security interest in it. Security deposits must be kept in an escrow account in a Connecticut bank. They seem to write their own laws. And will probably never deny an application. The REAL cost of an application is up to 2 months rent plus $50!!!! Only apply if you're absolutely positively sure you want to live here. Also please read the posts that Yelp filtered! read more

This management is by far the worst yet! They never reply back to the tenants needs until a day or 2 later. They don't take care of their building, it always stinks a lot of In and out traffic. Basically anything that goes wrong with your apartment you will just have to do it your self. They only contact you in regards to payment never about leaks, pest, holes, etc! I WOULD RECOMMEND ANYONE TO GO WITH THEM! & I've been here for 3 years now my lease is over and as soon as i find an apartment im gone read more

Intertown Realty Company is very Bad The staff are very rude - They will NOT give your deposit money back, whatever you did(Impossible) they will make up all kinds of fees so that they can only keep the deposit of your insurance and pay more, I cleaned my place very well however they took my deposit and Month extra1400$ more ,and when I tried to talk to them they were very rude ,,bad bad company I do not recommend dealing with them read more

I've lived with Intertown Realty for almost a year and a half now and felt compelled to leave a review because I think they've improved a lot of things management wise, particularly in the past six months. The building/apartment is older but was clean at the time I moved in. I've had a handful of maintenance problems that have been addressed in a timely manner. A couple months back they launched an online maintenance request form which helped a great deal. The timeliness of snow removal and ice clean up this winter has been much more prompt than last. I find the ability to call and talk to someone in their management office hit or miss- I call during business hours and sometimes get a person and sometimes get the answering service. This is improved though (because previously I was always getting the answering service and never got a call back when I left a message) and now I find when I do get the answering service I get a call back from someone same day. Their pricing is reasonable and their pet policy is very generous which is why I'll continue to rent with them when my current lease ends. read more

I lived in an apt located at 114 Huckleberry Hill Rd in Avon CT. An apartment managed/owned by Intertown Realty. They allowed me to have my dog which was a big plus. I lived in LA for 10 years and moved to Avon. Compared to professional rental companies Intertown is definite a big fish in a small pond. Their buildings and apts are very old and dated. The building in Avon is horribly energy in-efficient. Intertown was prompt to respond to maintenance requests but they were terrible at actually fixing any problems. They replaced my HVAC system and though the system was brand new the system still failed to perform due to installation being done wrong. A result of the Mickey Mouse maintenance experience. Their maintenance staff are not professionals, though they are all very very nice people. It's a shame they don't know what they are doing. That said, Intertown is poorly run and managed. My heating bills regularly ran into the $500-700 range for a 900 sq ft apartment. It is all electric heat so beware! Intertown refuses to upgrade to natural gas as it doesn't make financial sense for them. Somewhat understandable. They maintain the grounds and building to the very minimum. The yard and common area of the building was always a mess. It's unfortunate that Intertown operates to the bare minimum of standards and basically meets the rental law requirements. Most rental companies go above and beyond. All told, if you do not like to be bothered by management then Intertown is for you. Hence the bare minimum of effort made in their rental properties. They are more interested in making as much money as possible while doing the least as possible for their tenants. I guess that is a good business model for them. read more

I recently finished my one-year lease in the Farmington Ave. apartment complex and my experience was fairly negative. Pros: - Fairly quiet, minus the occasional barking dog, crying baby, or loud music - Good location - Large rooms Cons: - I woke up in the middle of the night to my roof leaking (top floor unit). The maintenance team came two days later and gave it the short term fix, redoing the ceiling drywall. Less than a month later in the same exact spot, the roof began leaking again. When asking the maintenance person why it happened again so quickly, his response was "ownership doesn't want to spend the money to actually fix the issue, they're just going to keep making the cheap temporary fix" - When I moved in, the carpeting had a few splotches and stains. Nothing serious but certainly a visual detractor. When I got my security deposit back (2 months late), I found that they had charged me over $350 to have the carpet shampooed claiming I made the stains. Not only that, they charges me $150 to "clean the fridge" and insisted that was their cost to "hire a cleaning person and purchase materials". Shame on me for not realizing there were a few spots that could use a sponge pass-through, but $150!? I left my apartment the same way I moved in yet they took $500 off my security deposit. - Multiple break-ins reported during my year long tenancy (although I was fortunate to avoid this) - AC units look roughly 30 years old and have never been replaced. The drywall needed replacing around the units (which are built into the apartment, they are not window units). - The top floor suffers from extreme heat in the summer. Yes, you can blast your AC units all day but in the summer months it will never cool below room temperature with all of the rising heat and poor insulation. All in all, you can find a better location in West Hartford and certainly a better realty company. read more