Fantastic. It's four times faster than the "high-speed internet" DSL that I was getting through…read moreAT&T, for roughly the same price! For a while I had a good deal with AT&T that got me that slow internet for $20 a month, and for that, I could live with the buffering. Once it went up to the normal price of $59 a month, though, WITH additional $10 or $20 charges for when we went over the data cap, I lost patience. That drove me to look for a new ISP, and I couldn't be happier with Netwood. Now I pay $65 a month for unlimited data at a download speed of 10mbps+ (as opposed to the 2.5mbps that I had with AT&T). When I called AT&T to cancel, the best they could offer to try to keep my business was 6mbps at about $30 a month for a year. And then, of course, the price would shoot up again, and I'd have to keep calling... I'd much rather pay a straightforward, no-BS monthly fee and get a faster connection to boot. I don't know if your speeds or charges will be the same, because I think it varies based on location and business v. residential use (mine is residential), but I do know that Netwood warrants a call or email. In my experience, Bonnie responds to connectivity requests (http://netwood.net/data-connectivity-request-form.php) and emails VERY quickly, so it won't take long before you know whether they can help you out. For your sake, I hope they can!

Yes, FIVE, five stars…read more Netwood is my ISP. Their service and attention far surpasses that of the larger, more common providers (AT&T, Comcast, TW Cable). I sought an alternative after a HORRIBLE experience with AT&T, and, have been so happy to have found Netwood. Superior service, friendly, responsive staff, reasonable price ... what more could you ask for ?! I've also employed their services for web design and site maintainance, again, speed, service...SATISFACTION !!!

When I came aboard at Fraser Communications, we were unfortunately dealing with an awful…read morecommunications company. Phone calls were dropping at alarming rates and internet access was at best sporadic. Not good. Our IT Consultant recommended DigiLink and during our preliminary meetings with them, we grilled them mercilessly with how they would handle each and every nightmare situation that we had been dealing with. Finally assured that they were the ones, we committed to an entire new phone system - no small commitment. We have never looked back. Let's talk customer service first. When there's an issue and you call DigiLink - their easy voice navigation system gets you to a live person - in record time! Their incredible desire and commitment to resolving an issue is textbook perfect. Technical mishaps happen. Upstream carriers fail and that has a rippling effect. But it's how DigiLink responds that was what mattered. They communicated their progress and followed up to make sure all was back to normal. They never lost their personal touch even as I saw them grow which is what should happen. Throughout the years, our commitment with them grew. We added additional sophisticated systems and with their incredible service, there is no downtime to complain about. Internet speeds are absolutely rocket speed - no small feat for an advertising agency. I seriously wish other companies would use their customer service as a template

Thanks Digilink you saved the day for me. I was required to work from home when my office building…read moreclosed due to the Covid-19 virus lock down. Diglink provided me with fast reliable internet so I could continue my tax practice from home without missing a deadline during the lock down. Thank you again and Keep up the good service

Paid Over $16,000 Across Two Engagements and Still Cannot Obtain Basic Service Records…read more I initially retained XCape for managed IT services that included Remote Monitoring and Management (RMM), Endpoint Security, Help Desk support, and Virtual CTO services. Over the course of that engagement, I paid more than $6,000 for those services. According to XCape's own proposal, the engagement was supposed to include proactive monitoring, security management, technical support, infrastructure planning, and Virtual CTO services. Based on the services described, I expected documentation, reporting, recommendations, assessments, monitoring records, ticket histories, and related work product. I also repeatedly requested on-site assistance and never received an on-site technician. Despite those concerns, I continued to place trust in the company and later engaged XCape for a separate software-development project known as Project Harold, paying an additional $10,000 advance. When that project also failed, I began requesting the operational and security records relating to my systems and the services XCape represented it had been providing, including monitoring records, security records, inventories, assessments, recommendations, reports, access records, ticket histories, and related documentation. I also requested assistance identifying administrative access, credentials, repositories, monitoring systems, and other infrastructure to which XCape personnel had access. As of the date of this review, I have not received documentation sufficient to satisfy those requests. The relationship ultimately deteriorated further and resulted in litigation-hold notices, formal demands, complaints submitted to multiple consumer and regulatory agencies, and pending litigation. Technology projects can fail. My concern is different. After paying more than $16,000 across two separate engagements, I was left asking basic questions about what services had actually been performed, what records existed to support those services, and what documentation would be produced when requested. Prospective customers should insist on contemporaneous documentation, reports, recommendations, monitoring records, ticket histories, and clearly defined deliverables throughout the engagement rather than waiting until a dispute arises. Photos Included Photo 1: Support ticket requesting immediate security, access-control, preservation, and transition assistance relating to systems XCape managed. Photo 2: XCape Invoice #2416 reflecting charges paid for Remote Monitoring & Management (RMM), Endpoint Security, Help Desk Support, and Virtual CTO services. Photo 3: XCape's written proposal describing the RMM, Endpoint Security, Help Desk, and Virtual CTO services represented as being provided under the engagement.

I couldn't even find this place. Tried both numbers listed here and both were disconnected. I am…read moreassuming they are out of business. Or at the very least very adverse to getting customers.

Great products, prices, and service. I can text in any concerns I have and get get a timely…read moreresponse from Rajeev.

I highly recommend advanced computers and printers. The store owner was exceptionally knowledgeable…read moreand provided valuable assistance in selecting an IP TV. I purchased the Diamond ProMax 8K Streaming Player, which offers a comprehensive package for pay-per-view, movies, and sports, accessible in any state. I am thoroughly satisfied with my purchase. It presents a cost-effective alternative to cable television, which cannot match its value proposition. 10 stars!!

Outstanding company to work with. They were very quick with communication, they have several…read moresolutions, and they didn't stop until the solution was reached. I now have 1gb speed in an office on my hill.

Hello everyone I like to leave a few words for my long time…read morevendor and service provider. For over 3 decades I have been in technology in various capacities. David and his team at NextCom have always helped us bring IT and Telecom projects together and deliver at times borderline impossibilities. We have relied on business and residential telecom turn-key solutions from NextCom for as long as I remember and their friendly and focused service techs and sales team is always a pleasure to have. We at PCHelperTeam have been provided from internet T1 and E1 services with SLA and Digital VoIP Phone Systems from Polycom and Yealink to Cisco equipment and speaker phones to Analog Phone and Fax ATAs. Also we numerous times got tremendous help in Hybrid telephone systems and full local PBX traditional phone systems. They have provided us with low voltage cabling for COAX, security cameras and alarm, telephones and Cat5-Cat6 data in hundreds of projects over the years. David is always patient with all our at-times miniscule requests and customizations and we couldn't be more happy. Thank you for years of service and look forward to do more business together. Thank you Soroush - PCHelperTeam

What a very professional company, speaking with the personnel at this company was joy, everyone was…read morevery nice and polite and professional, they provide great service and quality. I highly recommend them

As a small business, any commitment to services is incredibly thought out. I found Dove when I…read moreneeded them most and they have turned my office's communications around. Not only are they reliable, their services are consistent and their customer service is incredibly accommodating. I feel like they are on my side and they understand where I need to budget and where I can commit to additional expenses, never at the sacrifice of service on their part though.

They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.

I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.

Very good company. Good to work with. One phone call solve main greeting issue. Aaron such a…read moreknowledgeable and responsible guy. Thank you guys so much.

Avante Technologies came highly recommended for some work I needed done at my new office. Aaron…read morecame out and gave me a proposal to run cables for internet, with drops, and Cat6 wall plates. The entire process was flawless. The price was very reasonable. The work was done timely and super neat. Everything was labeled. I was so impressed, I hired them to set up cameras for my office as well. Look no further, I highly recommend Aaron and his crew!!