On October 14 my computer had an internet crash. I was in a panic. I reached out to Survival PC for…read morehelp. In less than 24 hours Gary came out to my home and like a magician fixed my problem. Pricing was very very reasonable. I highy recommend Survival PC and Gary. Thank you Gary

Punctual, friendly, I'm thrilled that it was affordable...especially when everything else keeps…read moresoaring in price. The number is in my cell for next time.

This may seem strange, but this is more a people review rather than a computer repair review. I…read moreneeded a small screw to repair a lighting fixture. A really, really tiny tiny screw. I thought a computer repair shop would be the place to find one. I just moved into the neighborhood and found this shop on yelp. They couldn't have been nicer helping me find just what I needed. If I need my computers repaired this is the place I will go and they make house calls.

I would highly recommend this shop. We were down visiting family and our son's laptop stopped…read moreworking. I couldn't believe that on the Saturday of July 4 weekend, when the owner was only in the shop for four hours, he was able to diagnose and fix our son's laptop before leaving for the long weekend.

Prior to leaving for college my laptop had been extremely slow and at some points unresponsive with…read morea windows blue screen (I had assumed my hard drive was busted but didn't have an extra computer or equipment to check or do work). My initial phone call before coming in I was told they would guarantee diagnose the issue for a $45 fee, and no additional servicing was required after the diagnosis. I show up to the store promptly after and talk to the nice guys over there and I'm told they will get back to me on the issue within a day or two, and they did. A day or two later I was told there was nothing wrong with my drive and my computer did boot (which I already knew it booted but was absurdly slow). But I am told they ran tests on my drive and nothing came up and they came to the conclusion that my windows was corrupt and I simply needed to reinstall. I felt so relieved that I didn't have to worry about installing a new drive, so I procrastinated picking it up and I guess waited too long as I came home and reinstalled windows two times and wiped my drive as well, still to have my computer crash every so often and run super slow I paid a $45 diagnosis fee for something I had already thought to be true but wanted to make sure was correct, but instead was given little info on what they had done other than booted the computer and "tested the drive". I have not checked for bad sectors on the last drive, but I can assume that they ran no in-depth tests and instead just saw it boot and blue screen to tell me that windows was corrupted. TLDR: thought my hard drive was broken, but went to shop for reassurance, was told my hard drive was completely intact and I should just reinstall windows, then paid $45 for essentially the completely wrong diagnosis.

I called based on Yelp reviews and stopped by the shop a half hour later. Sam quickly diagnosed and…read morerepaired the issue with my laptop (cable to HD had disconnected). I was charged their basic $50 diagnostic fee and was on my way within 20 minutes. Easy peasy!

Extremely helpful technicians. Fixed an email issue from being hacked. Advised purchase and setup…read moreof my new laptop.

A hacker got access to my laptop when I thought that I was doing business with Netflix. Took my…read morelaptop to JK computers. Met with Chris who walked me through everything. A decision was made to purchase a new laptop and copy everything over to it. Chris even suggested the laptop that filled my needs. Couldn't be happier with the service I received. Highly recommend!

These guys are awesome. In simple terms they understood the assignment! Without hesitation did the…read morework in a highly organized manner with a ton of knowledge to back it up and were thorough and neat about the work accomplished, no cutting corners. I can't say enough wonderful things. I had other companies come in and just to quote took over an hour and then gave pricing that was criminal and those were the signs that showed me, Jason of ITHelp the owner takes pride, his company culture is a departure from the rest. He loves what he does and is extremely trusting and trustworthy.

Jason was able to resolve my PC problem and also helped with a small issue with my TV. He was…read morepleasant, competent, and neat. I will not hesitate to call on him again when needed.

We've been using Naples Computers forever. Greg has been in the business waaaay before it was the…read morecool thing to do. He always keeps us up and running and his staff is the best. I can't recommend him enough.

I had an external hard drive with all my docs and purchased music (pre-Spotify and the other…read morestreaming services) that was getting error messages and could no longer be accessed. Took to Best Buy Geek Squad - they said the drive was damaged and the data was irretrievable. So I took it to Naples Computer and Jose said he'd look at it and by the next day, I had all my data on a USB stick! Excellent service, support, and communication. Highly recommend!

Nate is awesome! He does a great job, and respond within a reasonable amount of time, often right…read moreaway.

Went In just for a simple diagnostic for 100$ as I didn't know what the issue was and I…read moredistinctively stated that I could fix it, once I knew the issue. He proceed to install a completely unneeded operating system without asking me. Removed files HE deemed as malicious without even remotely considering my opinion. Was a day late, was staring at me and I asked him to stop and he wouldn't. Further more he charged me an extra 199.99 for repairs I never asked for. And never even asked me if I wanted this and just charged me. No call; no nothing. Do NOT buy here ever. Also put 0 effort into trying to fix it and made it look worse.

Computer Wizard has been great over at least the past 5 or 6 years now…read more He has rescued me & my computer many times. He is also available via the phone for immediate assistance. He speaks on my level and will take the time to teach you how to operate or set up your wi-fi, etc. I HIGHLY RECCOMEND HIM. Very kind and HONEST most of all. You will not be sorry. Dolores

From the owner: Computer Wizard is Reliable, Fast, Friendly, Honest, with Reasonable Rates…read more The Apple store in Naples is closed - But we are open and ready to assist with all of your Apple needs. Imac, Macbook, iPhone and iPads! Craig is a Fully Certified Apple technician. Remote Service - I connect directly to your computer, anywhere you are. Fast and Easy! · Computer Installations · Hardware Repairs · Personal Training - On your computer · Anti Virus/Spyware Solutions · Wireless security setup and repairs · PC Security · Firewalls--Setup and configurations · Wireless Networking - Installation and configuration · Internet - downloads, attachments, etc. · Apple Computer service and repairs · Slow computers fixed · Computer Networks setup and configured · Wireless Printing · Hardware and Software upgrades · Cloud backups and storage solutions

Jeff was very helpful in helping me get my new MacBook Pro set up-he is engaging, thoughtful, and…read morevery informed regarding anything that is Mac oriented. I highly recommend his services if you are in need of some assistance. And he's fun, has a lot of positive energy and a great sense of humor.

It is distinctly my pleasure to provide a review of Naples Mac Help. Jeff Bohr, the owner &…read moreprincipal of this business is a Certified Apple Technician, which is a very difficult & costly level of achievement that requires a tremendous effort to attain & mandates that Certification is renewed annually. Some claim to have achieved this status, many claims are false. Jeff has been helping my wife & I with the hardware, software & learning how to use our iMac computers for several years. He has proven to be an extraordinary expert,no matter what the issues are. They have ranged from simple to very complex, requiring deep knowledge of all systems. Jeff is sharp as a tack, quick as a flash, a fine teacher & very patient.It is pleasant to be with him & frequently is fun. He has helped friends of mine, who are in similar highly technical businesses, get out of trouble, rapidly. Some of his clients own world-class businesses & are extremely happy with his services. Jeff is a very well respected teacher for the Naples Mac Users Group. His fees are commensurate with others in his field & Jeff has special "packages" available that lower the cost. Bottom Line: Jeff is a winner in every way & you will be fortunate if works with you! D. Bernard Loewenthal

Best place in Naples to ship. UPS and Post Office. No nonsense knowledgeable people behind the…read morecounter.