My wife and I usually go here once every 2 years as we try to rotate between Carowinds and King's…read moreDominion and Cedar Point and King's Island. My experience of this park keeps on getting better and we ended up this time going on the busiest days like Friday, Saturday and Sunday. I went one day on a Thursday, but that is when we landed. We usually tend to get here an hour and 15 minutes early as they open the gates right at 9:00am. I recommend going to the not self serve parking as for some reason my phone did not scan to open the gate and it is easier for the person to scan the phone. If you are having trouble someone will come and scan for you. For Gold and Prestige members we got to into the park 30 minutes early and they opened up Diamondback, the updated Phantom Theatre and Great Pumpkin Coaster. If you have a regular ticket, you can explore the shops or wait at your favorite ride. I like the Peanuts characters are in one showplace too so you can go visit them. Here are the places I ate at as I have the meal pass: 1. Sports Bar - sit down place, food takes awhile to get, but you are relaxing at a table, while they come and give you your food. This place gets crowded 2. Mexican Place - not too bad, guacamole is extra however 3. Paris French - had the shrimp sandwich, but the chips were salty, bread has on the hard side 4. BBQ - I did not try it, but the meat looked really dry 5. Tom Chee - this place is good, but only if you like greasy sandwiches. Very filling for sure I recommend getting the blue ice cream and the red soda only available on selection locations. I tend to have at least one cup and ice cream per visit I did not buy too much merchandise this time around, but I like the Snoopy Store to visit. Shows For some reason, they do not do any Peanuts shows anymore. We watched Brad Ross, illusionist and he was fun to watch and a 50 minute show. We watched his show 4 times, but sometimes it was a way to escape the heat and take a nap and figure out how he did some of the tricks. Seating is comfortable. They do have live entertainment like dancers or singers in some areas. They do have the wine festival, but we did not buy a card since we have a meal plan. Rides (I rode the following) and here are my thoughts this time around as they might be different since the last review 1. Banshee - gotton rougher over the years and the vest restraints got tighter on me 2. Drop Zone - this ride worked on the last 2 days, show operations, but recommend to ride once 3. Congo Falls - sometimes this operates on certain days, but fun to get soaked 4. Bat - an okay ride, only ride it if the line is short 5. White Water Canyon - you will get soaked by the geyers, this ride opens from 12 to 9pm 6. Charlie Brown Rushing River - Fun log ride, line moves slow, I wish they would open both lanes. 7. Snoopy Soap Box Racers - fun kids ride 8. Woodstock Twirly Birds Ride - I always have fun being in the helicopter, ride is too short though 9. Mystic Timbers - fun wooden ride, lines are not long on this one 10. Diamondback - this line tends to get long for some reason and can be longer than Orion 11. the Beast - we like doing a day time ride which line is very short and night time ride line gets long. They do shut the ride down at 9:30pm for the fireworks show and reopen at 10:20pm. My wife and I sometimes do not get out of the park until 11:30pm. Night ride is definitely worth it. The ride has definitely gotton smoother 12. Orion - definitely one of my favorite rides - I wish they had more shade on the line queue, but lines do move quickly 13. Red Racer/Blue Racer - I prefer the red racer more smoother compared to the blue 14. Windseeker - slow operations on this one, but the line is not long, but a great view of the park 15. Adventure Express - pretty neat ride for visual, but rough riding it 16. Woodstock Air Flyers - this ride tends to get longer, but I find it a little on a shaky side 17. Antique Cars - we like going on this ride. Line might look long, but it ends up being around 20 minutes Rides I did not go on this trip but wanted to Flight of Fear - some reason this line got the longest and I do not know why, but definitely not worth waiting for 40 minutes. I think I rode this ride a bunch when it was raining and all of the other rides were closed. Overall a great time and have a fun time at this park.

Genuinely the WORST time I have ever had in a theme park in my life!! Me and my mom went out to…read morevisit after multiple other visits as recent as July because of our previously good experience.. But the en-crappification of the service was absolutely abysmal in that short of time. The service was horrendous, the lines were horrendous, and the way every system here is set up is designed for you to fail, while they squeeze every cent out of you while doing it. We started out bad, due to the fact it wasn't even half a day, it was 5 hours, which why?? It's August, and 85 degrees outside! What do you mean it's not summer? They charge full price for 5 hours. The total paid was $200 for 2 people. DO NOT GO ON WEEKDAYS PAST JULY, THEY ARE ALL LIKE THIS! The moment we got there, we were very early in the line as we got there hours early. How are we repaid for our wait? They claimed the tickets we ordered online were invalid. I refreshed the tickets, and the staff member at the gate refused to try to re-scan it, and told us to go to the tickets support kiosk. We had to surrender our spot in line, and then we had to wait in line in tickets support. And what did they tell us? That it was fine and it was just an error. We had to go to the BACK OF THE LINE for this. It took us nearly 30 minutes to get in.. And reminder, we had 5 hours. So after our very limited time was absolutely wasted over incompetence, we finally got in, and went to get something to eat. The portions are absolutely horrendous for the price you pay. You're better off getting McDonald's before you go. The "Meal plan" isn't even worth it due to how little you get and the time you have between your orders. Mind you, it's $40-ish to get. The whole thing about minors having to be accompanied by an adult at all time is a complete joke, the entire time we were getting steam-rolled by random children at all times. One even almost knocked me to the ground they hit me at such force. And their parents were nowhere in sight. I seen children get on rides for adults by themselves with no adult in sight, I even seen children casually walking around alone with no parent to be found. Clearly they do not enforce this, and that's dangerous. You think you got a solid spot in line? Nope, too bad! The amount of people cutting in line will have your blood boiling, and they aren't punished for it at all. Children and adults alike just help themselves to the front like it's nothing. Not only that but my mom got harassed by a random man in the line, so that's great too I guess, just what we always wanted! Was nothing done about him? Nope! Of course not silly! The routes you take to get to anything are the absolute worst ways of travel I've seen in my existence. It's like you have to walk all the way to Dagestan to get to a Viking ship. Not to mention that if you want a specific restaurant, get ready to do a 5 mile hike to it. Don't even try it in the dark, you're not going to have a fun time. In the 5 hours we had, we only got to ride 4 things. And this was us spending our entire time getting to rides, except for the beginning. We wanted to finish off our day by riding The Beast. The line was 80 minutes long. And that's not even counting the amount of people cutting the line in front of us. And, they cut off and shut it down right as soon as we were about to be let in. We waited forever in the crowd of screaming adults for nothing. At the end of the day, I was left defeated, drained, exhausted, stressed beyond belief, mentally overwhelmed, and upset. A theme park isn't a place you're supposed to feel like you got yelled at by your boss, you're supposed to make great memories, but this is an experience I will never reflect on positively and will remember for the rest of my life as the place that damaged my very soul.

We had a wonderful time at Urban Air with our grandkids! They had so much fun, and the entire staff…read morewas terrific. The employees at the front counter were very friendly, welcoming, and helpful. I especially want to recognize Braylon working at the rock-climbing area. He was incredibly patient and kind with the children. Everyone's wonderful attitude made our visit even more enjoyable. We truly appreciated the excellent service and will definitely be back!

We canceled a membership several weeks ago. We had confirmation that said membership was indeed…read morecancelled. Today we received a bill from them. We called the local branch who said the memberships were active with a note that there was an error. They gave us the corporate number to call. When calling the corporate office, the person we spoke with laid out the procedure for cancellation. When we explained we did exactly what she said, she tried telling us this was not the case. We requested a refund and she said that won't be possible noting we can enjoy the park until a new date. We explained we did not want to go and needed a refund as the passes were confirmed to be canceled before and should not be active now. She reiterated that we can use the park until a later date and did not confirm that the recurring billing would stop while insisting we cannot get a refund.

We had a lot of fun. It's immersive and can get hands-on but the actors are pretty respectful and…read moredidn't cross any boundaries. Well worth the money on RIP and fast pass. The separate pull away rooms for RIP made it worth it. Also, if you are a person who is going to leave a bad review because of the lines, then buy a fast pass. Not that expensive and worth it. All in all, they put on a good show. Highly recommend.

Just spent hours in line with nobody here. Do not waste your time or money. Complete jokeread more

Great family fun, beautiful park like setting! Its only a mile from the new Ark Encounter. Chutes…read moreand Ladders was so much fun for our Grandson it even had a little zipline at the end. Its only for the little folks 3-6 yrs but there is a big zipline course for those older. We had fun on the mini golf course and they said at the end of the month Archery Tag will be available. Affordable and fun for our family.

I went for my friends nieces birthday and I had a blast. It…read moreis kid and adult friendly so you can share the space together and but feel like you might knock someone over. There is adult nights on some Thursdays which I can wait to attend and just be a big kid again and it all that this place has to offer. The staff were friendly when you walk in and get your ticket from the counter. You will need to sign a waiver and you get the cutest socks to walk around and slid in. You might look done some of the slides and get scared but trust me it's not as bad as it looks!

It cost $60 for two kids, which is already expensive. Then, within the first 10 minutes, we found…read moreout that 3 of the 12 slides were out of service. If 25% of the main attraction isn't available, customers should be told before they pay or offered a discounted admission. We won't be coming back.

This is the perfect amusement park to go to with young kids. I recently went to a church event with…read moremy toddler, niece, and nephew. All three kids were between the ages of 2-5. They loved the carousel, elephant ride, boat ride, and the whip. The train is so sweet, and I love that kids and adults can ride it. There are quite a few bigger "spinny" rides, as well as a smaller roller coaster and a bigger roller coaster. I hope to take my family here for many years to come.

Old school rides with the small town service. I just wish they were opened to the public more than…read morethey are.

We came for a bday party where we spent on roller skating but there's a huge gaming/play area as…read morewell. Because skating was included in the party, I don't know the pricing. However, the skating aids (the little rolling walker-type creations) were $7 a piece to rent for the evening. The women's bathroom was very clean. Interestingly, the sinks, mirrors, and hand dryers are outside of the restrooms. Inside is only the stalls. This creates a nice flow of traffic and avoids any traffic jams inside the restrooms. That said, all the preteens and teenagers had to do their primping outside the restrooms and fully visible to everyone inside the skating area. While the party included pizza and drinks, many of us bought food items from the concessions area before the food came out. The food was a bit slow coming out but everything was good and the fries were top notch! I'd definitely come back just for the arcade or just for skating. It seems that doing both would be a much larger time commitment, and enough to fill a major block in the day if you wanted.

I am writing to express my disappointment regarding an experience I recently had during Wednesday…read moreadult skate night. I have been coming to this skating rink since I was a child and have consistently attended adult skate night for over a year, which is why this experience was especially upsetting to me. The first issue occurred at the snack counter around 11:49 PM. I politely asked for a cup of ice water and was told the stand was closed, even though the posted closing time was 12:00 AM. Less than five minutes later, I witnessed another customer being helped at the same counter. When I calmly asked why I had been denied service while another customer was assisted, I felt the response I received was dismissive and unprofessional. The second incident occurred on May 6th and involved my skate stoppers. One of my stoppers accidentally fell off before I could fully attach it, and I was trying to figure out a solution while also asking staff whether anyone had found the missing piece. I explained the situation respectfully and made it clear that I was not intentionally breaking the rules. However, I felt I was spoken to sarcastically and treated unfairly by a manager during the interaction. When I attempted to remove myself from the situation and seek help from another employee, I felt further confronted rather than assisted. The interaction escalated unnecessarily, and I was ultimately asked to leave and denied a refund despite trying to calmly explain my situation. I completely understand the importance of enforcing rules and maintaining safety. However, I believe all customers should be treated with fairness, professionalism, and respect. As a long-time customer who regularly supports adult skate night, I left feeling embarrassed, disrespected, and disappointed by how the situation was handled. I hope this feedback is taken seriously and used as an opportunity to improve customer service experiences moving forward -De'Aira

This was actually my 3rd time at this GWL and my second time I've stayed overnight…read more Don't shy away from this place even if you're an adult without kids. There's plenty of stuff for adults too!

I want to start by saying that we have actually always had great experiences at Great Wold Lodges…read moreso this is location specific to the Mason, OH. From the moment we checked in or tried to this trip has been beyond disappointing and frustrating. Check in is at 4pm, we did not gain access to our room until almost 6pm. The upgraded room we paid for apparently not available for our stay. Ok fine, they put us in another room that we had to wait almost 40 minutes for, also fine, things happen. We finally get notification that the room is ready, we go to check in again, they have assigned us the wrong room and we now wait another 40 minutes for a room to finished being cleaned and inspected. They offered us free breakfast for the inconvenience. After texting with the onsite customer service they gave us a $100 credit and offered late check out on our final day. All oft those things were great but the actual staff when spoken too in person are unable to help at all and it's just "sorry, tough luck". Fast forward to the day we had booked a deluxe cabana for the day, we go the front desk pay the almost $600 and are told to just let the server know what drinks we want in the cabana. We get to the cabana and are told there are no staff for the cabanas today. Ok first world problem, I get it, however we paid for a premium service to help accommodate our son who is having temporary mobility issues. This was to give him a sensory reprieve and assist in that need of us having to run back and forth through the park. Again this was a "sorry tough luck" from the staff. After complaining they agreed to refund a partial amount. This location is one of the busier and larger we have been to and we were excited that it had so many additional amenities. Well, it doesn't, at least none of them are staffed. Overall this was an incredibly disappointing trip especially considering the insane amount of money we paid.

So far not the best experience…read more I wasn't able to book 30min online, so I booked an hour. When I arrived, I was told that an adult had play as well. The greeter was not friendly. We likely will not be back. Update: someone from Immersive Games called and listened to my concerns. I appreciate the follow up and customer service here. I'm looking forward to giving them another try. I've increased my rating to 4stars.

We had so much fun at Immersive Gamebox! My husband and I took our 7 year old. We played Angry…read moreBirds and Shaun the Sheep. Both were very fun but Angry Birds was especially awesome. If you google, you should be able to find a 20% off coupon. It's not a low cost activity, but it seems there are always coupons available. We can't wait to go back and try other games.

Kept in very good condition- grandkids loved It and the…read morestaff was very friendly. We will definitely go back all summer

Adorable place and they keep it really clean. Had a blast playing putt putt with my grands. I like…read morethat one can pack a lunch to enjoy at the putt putt park and there's spots for shade. They do have concessions too. Friendly staff.