I had two knee replacements. Dr Ron Kristensen did both surgeries. He is a highly skilled surgeon…read moreusing Advanced Robotic Technology. Both knees healed quickly the scars are very faint. The Right Knee was done 1/25 and the left knee 1/26. Scheduling was easy and all the staff were kind and exceptional customer care. Minimal wait time to see the Doctor and ex ray was close to the exam rooms. I have three exceptional Doctors at this Hospital they are all outstanding Thank you Janice Neal

I was treated extremely rudely on the phone, trying to schedule an appointment. When I finally got…read morein to see someone, according to the radiologist (I'd waited 10 days to see) the wrong test had been ordered.

Dr . Clark is the BEST out there. He really makes you feel at home and takes care of the problem…read moreand that is so rare. I appreciated how he described my options and his willingness to work with me. My daughter went to him years ago and he moved offices and I had to track him down and I am so glad I did.

As someone with 30 years of being employed in many varieties of medical offices, it is my…read moreexperience that the office staff can make or break any practice no matter how good the Doctor is. That being said, the entire staff, from front office through the Doctor is top notch. Friendly, caring, knowledgeable. I was impressed that I was provided many options to not only help diagnose my issue, but to ease pain until there was a clear diagnosis. I was never pressured to lean toward just one treatment option. I highly recommend this company.

I'll lead with what I told Dr. Winegar. I think rating healthcare should be different than rating a…read morerestaurant as the stakes are certainly higher. At the end of the our second opinion visit I thanked him by saying how vastly different our experience at BlackRock was compared to St. Lukes, and weirdly so. The entirety of the appointment today had a very different vibe and energy that was inviting and positive the entire time. I cannot emphasize the contrast in visits enough. Every employee was glad to see us, in fact it seemed even admin staff felt they had just as much skin in the game for healthy outcomes as Dr. Winegar. Yeah, the differences were that stark. This is almost an apples to apples comparison as the outcome of the second opinion was nearly the same as the original prognosis. We found a clear difference in quality of care. Without the details, I'm of the opinion that we dodged two medical bullets by switching to BlackRock. I only mention other business names because healthcare should be fairly close in terms of service and in this case it wasn't even close.

I had my left ACL replaced by Dr. Gustavel in 2004 after a complete tear, and that knee has been my…read morestrongest ever since. When I tore the ACL in my right knee in 2025, it was an easy decision to go back to him--even though I had moved away and had to fly to Boise. Both injuries were different, but I knew I wanted the same trusted surgeon. Dr. Gustavel's expertise and the long-term success of my first surgery gave me complete confidence. The staff were amazing--professional, friendly, and incredibly helpful. They went above and beyond to help shore up a few things before surgery, making the entire process smooth and stress-free. The anesthesia team at Treasure Valley Hospital was also fantastic--everything was on point, and I felt completely at ease throughout the experience. I'm so grateful for the outstanding care I received again after all these years.

Have had both knees replaced by Dr G. in 2024. So pleased. Would certainly have him perform TKAs…read moreagain!!

Dr. Curran is very professional yet very kind and easy to talk to. He did my third knee replacement…read more,today, yes... my third because we had to redo one on my first knee replacement. He's very thorough, very kind, and listens. I have great respect for the doctor.

Dr Curran is the best doctor in the world. They should clone him. You won't find any better…read moredoctor in the world. He replaced both my knees. I travel from Reno NV to use him. It is was so worth it. My Reno doctors all stay they have never seen such awesome work. My recovery was so short that the Reno doctors were amazed and never seen such quick and no swelling in all there years of practice. THANK YOU for making this so easy. I had a second knee surgery and the results were better than the first. Don't know how that could be possible but he is a miracle worker. Wow

First, I also saw reviews on Google and they came to 3.9 out of five. And yes, they were mixed but…read moremore positive than negative. And they responsive to any negative feedback. I can only say my experience was exceptional. The staff was great from the front desk through every interaction. I had PRP injections. I was kept informed as each step unfolded including a needed X-ray. My medical records were carefully reviewed and all questions answered professionally. I felt comfortable during the procedure.

Went in for an injury. Did xrays, let me know what was going on. I asked for some pain medication…read moreto help my SLEEP as joints were throbbing. I was given Tramadol by the male PA. Picked it up, got home, looked up the side effects for it and one was DISTURBED SLEEP. I took some and waited to go to sleep. Kept my spouse awake most of the night tossing and turning. On top of that I asked to sign a release of info form to have my records sent to my PCP on my way out. The young female receptionist said they COULDN'T DO THAT. That my PCP has to request that. I explained that I worked in medical records quite a while and that a patient can request any of their own records be forwarded. She argued with me. Basic legal patient records rights should be taught and an RX for the wrong thing was just poor customer service/ care. I won't be back.

Dr.Grimm was amazing and the staff was also amazing from our first step in the door to back into…read morethe room. The service and knowledge are so comforting. I highly recommend if you are looking for a doctor with confidence and a staff that is so nice to work with. Dr Grimm got my son into surgery right away after he broke his collarbone. We are so thankful for him and his staff. Thank you Dr Grimm.

Great experience with Dr Scheffel to date. Doc S is very knowledgeable and i really like how he…read moresearches for answers quickly (instant ultrasound or x-ray). "Bedside manner" is awesome and he spends the time to make sure you have the answers you need. Never rushes to surgery and will look for the least invasive fix. Honest about possible complications and results. Recommend the whole clinic.

I made my first appt and saw the NP who took X-rays and sent me for an MRI. The NP went over the…read moreX-ray results with me. I had my MRI done and scheduled a follow up appt to which I assumed would be to meet the doctor and go over my results of the MRI. Went to the appt a week later and to my surprise I was seeing the NP again, not the doctor. She went over the results which were pretty dramatic, she said I needed a total shoulder reversal replacement . I would not see the doctor until I decided on the surgery. I thought this was really weird. I never saw an actual orthopedic physician to go over my X-ray and /or MRI. This spooked me. Total shoulder replacement is a pretty big deal. I got a 2nd opinion somewhere else and am so glad I did. No need for a replacement at all. Had my surgery elsewhere and am doing fantastic. Please be cautious if you decide to go here. Seems they are all about getting the biggest bang for their buck and not what's best for patients. I would never be ok not seeing the doctor before I make a surgical decision.

Knee has not operated well since the knee replacement. He took xrays after the operation ---- and…read morestopped there...He said it looked good. ... but it still collapses.

dr Poole has replaced my hips and my knee. he is so compassionate , caring and his staff is…read moreawesome. so thankful i did them all. it has changed my llife.