These are honest hard working people who always want to help you out. That's why they are always busy. For three generations they've been keeping South Seneca moving. read more

When we sprung a slow leak (this may be the first Yelp review I've written about leaks instead of leeks) in the tire of our car, it seemed that our vacation could be in jeopardy--after all, it was only two days long and called for lots of driving around the Finger Lakes. In a last ditch effort to save our trip, I opened my trusty Yelp app and started calling nearby garages. Enter the good folks at Interlaken Auto. We spoke on the phone and they said to just bring the car by. We were there within 10 minutes and they came out and started happily working on the car right in the parking lot. They quickly found the culprit--a construction nail that had entered the tire at a difficult angle--and started to patch the tire. In ended up being that the nail was at too obtuse (or acute, depending on your perspective) an angle to patch it from the outside. So they took the car into the garage and patched it from the inside. As we waited, we had a very pleasant conversation with the proprietors and the 20 min or so that it took to fix the car flew by as a result. You can also imagine my surprise when the bill was only $30! I cannot say enough good things about the fine folks who own Interlaken Auto. If I lived in this area, I would definitely take my car here for service. read more

I was able to get a fairly quick appointment. I told them that the car was making a droning sound from the front of the car. i suggested checking the manifold since the wheel bearings had been done recently as well the muffler.The mechanic drove the car, heard the sound,and replaced the manifold, gaskets, and broke and replaced the O2 sensor. They kept the car overnight so they could drive it the next day.Seems the mechanic would notice the same sound he heard before he took out the manifold. I looked at the old manifold and saw no holes or even rust. I picked the car up and driving home a few blocks away, I could still hear the droning sound. I called immediately and said that it was still making the noise and asked if they would put it on the computer. I told her that I thought the sound was better but not gone. It was not better, I was just driving slowly going home a few blocks away. I carefully explained the noise on the return visit and it was diagnosed as a wheel bearing-the one that had been replaced two months prior. The first repair was over $900 and the second about 250 plus 68 to dismount and seal all four tires. All of the tires were inflated to 40 psi vs 32 and 35 and I checked them cold. I asked Becky for some consideration since the first repair was unnecessary and was a misdiagnosis. She claimed the car had two sounds and that I had said that someone told me the manifold was bad. Both untrue but suppose someone had told me that, wouldn't it btheir duty to diagnose it correctly? I certainly did not say that my car was making two different sounds. She has been unwilling to make any concession at all and all contact is initiated by me. She has done everything to deny any wrong on their part and used anything she can to get out of being fair with some partial reimbursement. In our last conversation she said she was going to go look at the manifold but has not called back. Never again. read more

We live just a few miles from Interlaken Auto, and we've used them as our repair shop for years. They are very easy to work with, reasonably priced, and honest. They will almost always get the work done promptly, and will work around your schedule. It's a small shop, so they usually have to order parts, which may take a day. You can take the car in one day to get it diagnosed, then come back when they have the part (assuming you can drive the car). They have just two mechanics and one manager, so the overall quality of the shop is very dependent on just a few people. If they were to lose one of these folks, the nature of the place could change quickly. However, they've all been together for many years and at this point the place is very well run. read more

They saved our day, we are visiting the finger lakes region from Florida. My wife had a dime fall out of her pocket into the drivers side seat belt receptacle. I found Interlacken Auto on Yelp. Kyle stopped what he was doing and in less than 10 minutes had us on our way. They did not charge us for the service but we left a nice tip! Thanks Kyle! read more