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    Intergalactic Transportation

    5.0 (1 review)
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    Shuttle Ruidoso - Company Website Main 
 Screen Photograph Displaying their claimed Business Motto.

    Shuttle Ruidoso

    (3 reviews)

    I have used Shuttle Ruidoso numerous times and highly recommend them. They stand by their motto…read more"Kindness, Caring and Respect". Their driver, Diane Webster, is amazing. She is caring, considerate and thoughtful of the patient. She will go above and beyond to accommodate the patient and family. We were delayed at the doctors office for a few hours and they were willing to go above and beyond to help us. Highly recommend this company.

    I have been a longtime loyal client of the non-emergent service offered by this business. I used to…read morebelieve this company lived up to their motto, "Kindness, Caring and Respect" until today. I had a scheduled pickup time of 4:00am which I looked out of my upstairs window to wave at the driver at 4:07am to let him know I was aware he was there and I was on my way downstairs to leave. When I got out of my front door it was 4:08am and the driver was already gone. I was advised by several drivers that clients are allowed up to 15 minutes after the pickup time to be in the vehicle. Not only was I left by my driver, my driver never contacted me the day before to confirm I would be picked up and by who would be my driver. According to Mathew, the supervisor of this company, that this driver was on a tight schedule and was needing to be in Santa Fe, New Mexico after my scheduled trip. I would have accommodated the driver's need to adhere to a "tight" schedule" if I was actually notified as required by the driver prior to a scheduled trip which was for a medical necessity that I was supposed have received my medication upon my visit. Not only was I not provided a ride to accommodate me to make it to the medical clinic for my medication, I did not even receive any type of apology for this issue that was not resolved. Then Mathew told me that I need to call my insurance company to have my insurance accommodate my trip to get the medical clinic for my medication, which the insurance company actually tried their best to find another ride service provider, but without enough time to drive myself was I notified that they insurance company wouldn't be able to accommodate my newly scheduled trip they anticipated for me to receive another ride service provider with the notice provided and the time I was required to make before the clinic would be closed. I am ver disappointed of this treatment after being a loyal client to this company, which has made made well over $10,000 from just me being a regular client of this shuttle service provider. So, if you are looking for a company that cares do not rely on this company or Mathew to care about you as a client or living up to their motto.

    Red Raider Rides

    Red Raider Rides

    (17 reviews)

    I was in a panic, late for my flight in Midland, and I was stranded in Andrews. I called this…read moreservice and they were very friendly on the phone, and my driver arrived earlier than expected. I explained to him my situation and he got me there, again, earlier than expected. Edward was fantastic and the service helped me in a moment of crisis when I almost missed my flight home. If I could give them 6/5 stars, I would, and the next time I'm here they'll be my first call for a ride.

    Great service, great company, great drivers how much more is there to say…read more Late, very delayed flight, "O'dark thirty and no rental cars left. Checked out Yelp (thanks) I took a chance on getting a ride to my hotel. Prompt answer around 1am and arrived just before promised. Edward called to give me a heads-up and efficiently delivered me to the hotel. Rick likewise had great communication to return me to the airport later. Neither of these trips were planned well in advanced but Red Raider Rides made my pick-up appointment with a smile and a cheerful attitude. When in the area and needing a ride they will be the first (likely last and only) call to get where I need to be. Thank you Edward and Rick for refreshing customer service. UPDATE 9MAR18 I've used them at least a half dozen times since the original review as have some of my co-workers. Some for rides to Monahans. Today's experience: I was picked up a minute before my appointed time. Always great service. Always available when I need a ride to or from the airport. They take appointments and keep them, not something that's universal in West Texas.

    Intergalactic Transportation - transport - Updated August 2026

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