All the staff and caregivers at Gordon Lane seem consistently excellent in their calm, considerate,…read moreand skillful working relationship with their patients. To a one, they also seem to appreciate each other and their employer. I have always found smiles on their faces, and never a distracted or conflicted attitude when assisting their patients. I have served as a chaplain and pastor to persons in other similar centers and hospitals. Gordon Lane stands out to me in so many ways.

I would never go there again. I had a setback after major surgery and needed care to recover my…read morecore strength so I could safely go to the restroom on my own. I told them this was my goal. Once they got me there they put me in a diaper! After putting up with this for several days I threatened to require transfer to another care center. Then they promised to get a commode for me for my bedside. They kept promising and promising, and never did it for the 6+ weeks I was there! In addition, the first space I was assigned had a TV that would only turn off if you unplugged it. Also, their TV channels did not include KTLA, a major local channel. Hygiene was also an issue. The curtain between me and my neighbor had smear of snot or other bodily fluids on it. It took more than a week for them to change it. Later on I had a chest infection and I got some fluid on the new curtain. When I told the cleaning crew, all they did was rehang the same curtain with the side toward my neighbor (who was there for cancer treatment)! There was also a security issue. One male resident, who apparently had some form of dementia, kept wandering the halls and entering my space, claiming he was visiting a friend (no males were in my unit, and the other resident also did not want him in our unit). I told the staff and they cautioned him ("you don't want to go back to the hospital (mental?), do you?"), but he continued to poke his head into my unit. I observed them lying to residents. They took away my neighbor's wheelchair because they didn't want her wandering unaccompanied in the halls, but told her they didn't know what happened to it. They promised physical therapy four times a week but I never received more than 10 to 15 minutes two or three times a week, and when I asked for more they said staff were unavailable.

Dear St. Elizabeth Skilled Nursing Facility Team,…read more Having a staff that provides constant attention and genuine care is of the utmost importance to our family, especially given the challenges of rehabilitation for our 94-year-old mother, Aida. We are writing to express our deepest gratitude for the exceptional care she received at your facility in Fullerton. We would like to extend a huge thank you to Jay in Physical Therapy for his excellent attention to detail. His diligent tracking of the additional days required for her stay ensured she could safely transfer from her bed to a wheelchair with the assistance of only one CNA. When our mother arrived a month ago, she was unable to stand or walk, and her progress has been remarkable. We were also very impressed by the medical care meeting provided for our family. It was well-organized, with up-to-date lab work and clear documentation that allowed us to easily understand her medical progress. Additionally, social workers Elvie and Ana, along with Bianca, Alejandra, and Renee from administration, were outstanding resources. They kept our family consistently informed and made the discharge process seamless. Our special gratitude goes to the housekeeping team (Gloria and Julio), the CNAs (Mayra and Alma), and the nursing staff. They kept the facility immaculately clean and welcoming, while ensuring our mother was comfortable, cared for, and able to participate in daily activities. Finally, we want to thank the dining staff for providing nutritious, high-quality meals and for being so accommodating to her dietary preferences. St. Elizabeth felt like a safe, comfortable home away from home thanks to your friendly personnel.

This rehab center is top-notch. As a therapist myself, coming in to see the staff work with the…read morepatients is perfect. They are attentive concerned about the residence safety and well-being. J the director of physical therapy runs a tight ship. They have students training as well, so they have lots of extra staff. The rehab department itself is well organized, and put together. I would hands-down recommend this facility to anyone looking for skilled rehab. Elvie the case manager is professional and very communicative. Returning your calls immediately. She's very up-to-date on the patient's situation at all times. It's a small and everyone works as a team. From the CNA's to the nursing staff to the physical therapist, occupational therapist. They all work well together.

I'll start by saying that Terrace View is a truly 5 Star facility. I'd give it 10 stars, however,…read more 5 is the max allowed. The staff are truly amazing. In my 2 1/2 month stay at Terrace View I interacted with all the staff. From my personal experience they have been extremely helpful and encouraging for my recovery and eventually return home. I took the time to do a lot of walking around the facility and doing so talked to all the staff (nurses, nurse assistants, cooks, physical therapists, maintenance workers, cleaning crew, etc., and to a person they all loved their jobs and most importantly they truly cared for and loved the patient/residents. Most of the employees have been there for 15 + years. Many over 20 years. The facility is being cleaned on a daily basis. Floors buffed, rugs vacuumed and buffed, all patient rooms swept and mopped daily. Beds were made up cleaned where needed. Patients were given showers on a weekly schedule and the nursing assistants were caring, respectful and very patient. The facility just smelled clean every day. Overall the food great. You also had an alternative menu for other food choices. The dietician would work with you to get you the needed nutrition. The tilapia was exceptional. My favorite. Deserts were plentiful as well as ice cream and sherbert. My physical therapy was more than I expected. Paul, Jong, Hanna, were the best. I don't recall all their names, but to a person, they were very professional, extremely knowledgeable and very caring. I can't thank them enough for their care and encouragement for me. There are some patients who are long term care. I think if I was in than medical condition, there is no better place to be. The care, respect, professionalism and love is the very best. This truly starts with the facility administrator (Brendon Dahl) whose leadership doesnt come any better. His professionalism and care is reflected in every employee. Terrace View is the very best.

This review is long overdue giving excellent marks to Terrace View. My Dad spent about 3 months at…read moreTerrace View after being bedridden in the hospital for many months after a horrible accident. In just a short time, Terrace View had him out of bed, in the chair and doing bike and weight exercises and practicing standing. He also transitioned from continuous tube feeding to three meals a day by the time he left! Our family is grateful for their hard work, dedication and patience. He has continued to recover and get stronger using everything he learned at Terrace View. Since then he no longer has a feeding tube, is on a regular diet and is walking in physical therapy. Everyone at Terrace View including the caregivers, nurses, therapists, cooks, activities team and office staff all gave 100% and went above and beyond. Thank you!

Care is exceptional, the medical staff are dedicated to the patients by delivering care n services…read moreneeded; not short changing nor denying any of the sick or disabled needed care and support !

My aunt recently came to St. Catherine for rehabilitation after having a fall at home. The staff…read morewere always welcoming and attentive. From the nursing team who genuinely cared and the rehab team who helped her regain her strength she managed to come back home. We appreciate everything they've done for us, I highly recommend your loved one to come here.

Worst place. Would discourage anyone from this facility too. Don't assume all is as sweet as it's…read moreportrayed. Please visit your senior family often and without notifying the facility what time you'll be around ir arriving, and then see what happens here. See what happens especially in the evening and night time when there's no visitors and when the place is constantly understaffed or staffed with any inconsiderate person and management!

What a wonderful lil nursing home!! Very well staffed and the cleanliness of the place is…read moreimpressive. As a healthcare provider myself, im very keen to the healthcare facilities and how well they are maintained. Im sure, like many other inpatient facilities, one cant expect service right away once called upon. So i guess that would be my only real complain. Other than that, i truly believe my lola (means grandma in Filipino) is in good hands. This facility has a great schedule for activities to keep them active or something fun like getting her nails painted or coloring. I remember walking in on the patients in a circle and they were hitting an air ball around. It was just too cute! They even take out all the patients once a month or so to a restaurant just to change things up! They provide costumes for fun parties and Halloween. Its so nice! They also have board games and playing cards and i loved borrowing their cards to play Go Fish with my lola. I love my lola with all my heart and the last time i visited her, I was very pleased to learn how much the staff truly cares about her as well as the other patients. There are all those horror stories of other nursing homes that are just inhumane and cruel and breaks your heart to find out the mistreatment from a nurse. I can be rest assured of the high quality nursing care she receives here!

I had a loved one here after a hip replacement. I could not be happier with the care here. They…read morewere recently remodeled and it was clean, bright, and smelled great (pleasantly surprised). They have an amazing team. Andy and Cheryl were amazing from start to finish, true patient advocates! Rehab team was so encouraging and friendly! Let's not forget the nurses and cnas, they are truly angels! So kind and helpful! If you have a loved one needing rehab and nursing care this is your spot! Now my loved one is at home thriving thanks to them!

After my Mother-in-Law broke her hip, she was in need of a rehabilitation facility. Her primary…read moredoctor recommended The Grove Post Acute Nursing and Rehabilitation Center. My wife started speaking with Andy and I must say he went out of his way to make sure we undesrtood the options, understood how the Insurance worked and overall what to expect. Andy was extremely helpful and put my wife at ease. I should also mention that my mother is not the easiest to please but when it was all said and done she didn't want to leave. This is just a testament to how Andy and the staff treat their patients. I highly recommend this facility for your loved ones. You can feel comfortable thay they will be treated well and with dignity!

Garden Park Care Center has been a blessing for our family. When my mom arrived in February, she…read morewas frail and disoriented. The staff's attentive care, nutrition, and therapy helped her regain strength and clarity--she's now at a healthy weight and continuing to improve. Everyone--from the nurses to the administrative staff--has been kind, responsive, and helpful in keeping us updated on her care. Special thanks to Nancy, Jennifer, Anita, Xitlali, Chi, Emma, and so many others who made a difference in her recovery. We're deeply grateful for the compassion and professionalism shown every step of the way.

Probably the best care center that our grandma has stayed at!…read more When you first walk through the door, there isn't a horrible odor that ambushes you like other elderly care centers. All of the LVNs that we've interacted with have been very sweet and caring. We haven't had any issues and the place itself is very clean. Highly recommend it if you're looking for a place for your loved ones!

Type of Care quality of care knowledgeable and passionate efficient communicate well…read moreAll home care nurses have been doing this for 20+ years and love their job

Was advised by Dr, while husband was in hospital, that husband should begin Hospice care. This was…read moreon Thursday evening. I told the hospital nurses that I wanted him home the next day. st Jude Hospice stepped in and made everything happen. My husband was home mid day on Friday and all equipment was already delivered. Nursing care was at the home waiting for him. The care provided was professional, caring and loving. The staff brought a level of calmness to the family. All care providers were sincere, well trained, and compassionate. Thank you for providing such caring, loving care!