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    InterContinental Cleveland

    3.2 (91 reviews)
    Open Open 24 hours

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    Great bonus points for having a HDMI port in the desk!
    Sue S.

    Stayed at this hotel for three nights when I was in town for a convention. Overall, I was very pleased with my stay. The staff was very courteous and helpful. The hotel was very clean -- and to the point where I felt comfortable walking around in bare feet, something that is generally not the case at most hotels. The room was very nice. Spacious and well-appointed. It had a very comfy bed, a huge long granite desk/counter that ran the whole length of the room and a very generous bathroom with both a shower and a tub. The conference I was attending was in the hotel, and the staff for events did a very good job. The food was decent, the beverages were plentiful and the coffee was good. I really didn't find myself wanting for very much. I also loved that it's literally half a block from one of the Cleveland Clinic main buildings that has both a Starbucks and a Panera Bread in it. I didn't have to wander far for food and caffeine, so double bonus. A couple of things that made this not five stars: -When I checked in at 5:30 my room was still not ready. The guy at the desk said they'd been sold out the night before and it was taking awhile to turn over rooms. I get it, but at 5:30 there's kind of no excuse. The guy at the desk sensed my frustration, offered me a comped drink at the bar and made sure I got into my room as fast as possible (15 minutes or so). -As I mentioned, I like things really clean. The interior of the hotel was very clean. But outside, when you walked around the side of the building, there was this dripping I'm guessing AC or HVAC unit that was creating this huge rusty brown crud on the outside of the building. It was really gross. I hated walking by it. -I did rent a car one evening and arrived at the hotel at 10 p.m. I wanted to valet park my car and even though there were two guys in the valet office, it took them a good couple of minutes to come out and help me. It wasn't busy. I felt like I interrupted whatever they were doing. -My one and only complaint about my room was the desk chair. It was SO hard to move if you were sitting in it. The wheels would get caught in the carpet and you couldn't slide around easily. It was highly annoying. On the plus side, I was elated to find that the little outlet/plug area in the desk contained a HDMI port that did indeed connect to the TV. I always bring an HDMI cord with me when I travel because I like to watch my own stuff, and I almost always have to try to get it connected in the back of the TV (which is often mounted tightly to the wall). It was so nice to be able to just plug in at the desk. Mega bonus. Housekeeping was great, front desk staff was great. Would definitely return here if I ever had the reason.

    The "lounge", ie converted hospital cafeteria with food to match.  Thank God they serve vodka.

    Horrible. I was waiting for them to ask for my health insurance card at check in. This hotel is on the Cleveland Clinic campus -- actually shared with a medical office building. God bless those who are here for medical care but if not, stay somewhere else. Smells like a hospital. Lounge is horrible -- lit up like an OR. Fitness "center" is a converted doctor's office complete with nurse station, and cohabitating a floor of procedure rooms. No joke. My room had a stack of unused pillow cases on the bed. Toilet running perpetually. THE loudest metal on metal fan for AC/Heating. Water pressure in the shower is gravity fed at best. Very disappointing. 0 stars is that is an option.

    Ted J.

    Really nice hotel with really great service. The workout room was great, only downside is that their water dispenser was empty, but they had great treadmill, and weights for arm and leg work. The bedrooms were very nice and comfortable. The hotel is gorgeous. Cool stuff around and banquet facilities were fantastic

    Weird/gross stains on bedskirt that should have been washed or replaced

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    19 days ago

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    8 months ago

    This hotel is terrible . Customer service is the worst. Cannot recommend for the money .

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    2 years ago

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    1 year ago

    Really nice hotel. Restaurant was great. Sky bridge to Cleveland Clinic was unbeatable. Yes it's pricey but very much worth it!

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    2 years ago

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    6 years ago

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    4 years ago

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    5 years ago

    Great stay! Beautiful lobby, spacious bathrooms and bedrooms, and plenty of amenities!

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    3 years ago

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    7 years ago

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    9 years ago

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    2 years ago

    terrible service, dated and kinda gross rooms, temperature control is horrible, food super expensive for total crap

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    Page 1 of 3

    Ask the Community - InterContinental Cleveland

    Review Highlights - InterContinental Cleveland

    7. Calming atmosphere, great views, wonderful hostess (Antoinette, Monica and Betzaida

    Mentioned in 4 reviews

    Read more highlights

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    Vault is always a good choice for catching up with friends. Currently they have been having little…read moreevents called girl dinners that you can grab tickets to online, I've attended two so far and it's a really cute laid back night out with the girls. A drink sponsored by a liquor company is usually included for the event along with a buffet style finger foods. They also have different vendors there in all the vaults offering unique experiences like permanent jewelry, hair, tinsel, and feathers, coloring contest, and this time they had a vault set up with just dance. Every time I attend a girl dinner it just keeps getting better. The staff is always amazing and welcoming.

    My friend took me to The Vault after catching a Cavs game and found quite a stunning bar. We…read morearrived around 9pm, and it was considerably busy at the bar. We were able to snag a couple of seats as 2 people were leaving. The place obviously lived up to its name. It's a vault, I get it... But what's cool about it was exploring all the extra rooms and booths. Certainly fun to get lost in it. I was also impressed by how festive it was. They were already decked out in Christmas decor, and the bartenders were in ugly Christmas sweaters. The cocktails were notably pricier than neighboring cocktail bars in the $16-$25 range. Their most expensive one was $35. I wanted to get The Safety Deposit, but they didn't have chartreuse at the time. I settled for the Post's Pom, which was nicely refreshing but overly sweet. My friend got the Cleveland Trust. It was tasty but also too sweet, and the charred dried orange killed the taste. My olfactory and taste senses were so confused. Can't say that The Vault was my favorite bar solely based on the quality of the cocktails, but can't beat the vibes.

    Glidden House

    Glidden House

    (87 reviews)

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    It's in a great location and has some history to it, but "quaint" only goes so far. The rooms (at…read moreleast mine) need a serious facelift. The mattress and bedding were inferior. No bottled water. No minibar. No shower gel, just bar soap. No slippers. A TV remote that has options like Netflix but it isn't offered. Lousy coffee (only one kind) with only powdered milk. No slippers. No pen/paper. Etc., etc.

    I booked a suite here because I remembered how fabulous the hotel was about 10 years ago - amazing…read morebreakfast and immaculate facility. Well, not any more. Now it is dusty and musty: the shine is no more here. The wallpaper in my suite was coming loose, pink grime and dust on the bathroom grout and corners, unpleasant odor from the toilet plumbing, and unappealing breakfast! The TV remote and channels were from decades past. The lukewarm scrambled egg made from powder, heated frozen sausage patties and potatoes not quite warm enough, and some unappealing muffins and doughnut-looking baked goods...I didn't stop to inspect further. Old is okay but unclean is not. Simple food is okay but poor quality food at improper temperature is not. A single fresh fruit is better than a mush blend of dissolving fruit. I thought I was treating myself by booking here.... Can you go buy some real food for tomorrow's breakfast? Please? Pros: Friendly staff, quick service, nice desk and lamps, comfortable furniture and plenty of space in the suite.

    Tenk West Bank - Interior - Cleveland Market

    Tenk West Bank

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    Tenk West Bank is an event space in the West Bank of the Flats (mostly for weddings). Formerly Tenk…read moreMachine & Tool, it's a venue managed by locally loved Marigold Catering. I wanted to visit this venue for the longest time. I finally stopped in for the Cleveland Vintage Market hosted by the Cleveland Vibes. Ambiance: The space is huge - over 11,000 square feet of open space. There are remnants of Tenk Machine & Tool outside - a little mural. There is one ballrooms and separate rooms to the back of the event space. The vibes are industrial sophistication - gorgeous exposed brick walls, wood details, and abundant natural lighting. I can absolutely envision a wedding here with juxtaposition of delicate and rough. I love exposed brick walls, so for me the venue was just perfect. It was also just right for the Cleveland Vintage Market. It fit in plenty of vendors and attendees with still sufficient room to roam. Marigold Catering: There were sandwiches and cinnamon rolls for sale during the event offered by Marigold. I did not try either. I really enjoyed Marigold catered food at other events I've historically attended at other venues around the city. Service: I interacted with the security staff at this venue. They were so friendly and great at directing the foot traffic. Parking: Parking is available at a surface lot next door owned by Marigold. If you're up for a show walk, Nautica Pavilion is also a good parking choice. Ubering to this destination is pretty easy, GPS shows an accurate location. I look forward to visiting Tenk West Bank again! I hope that the venue hosts other events soon so that I can come back!

    Great place to have a wedding. The space is amazing and much flexibility to do as you wish with…read moreit. A very open welcoming area and enjoyed the concept of waiting for the main dining room to be open to us. The red brick setting is amazing. Windows are beautiful. The food had great flavor.

    La Dolce Vita - Gnocchi Dolce Vita with Abruzze

    La Dolce Vita

    (487 reviews)

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    Took 14 minutes after being seated for my order to be taken. My frustration with the very slow…read moreservice on a Sunday night was relieved by the owner coming around with free garlicky olive oil bow tie pasta samples. My Godfather amaretti scotch cocktail was good. I can't really complain about the bread since it was free but wow was it super hard. It broke open with a thousand splinters everywhere and was overall just a way to pass the excessive amount of time between my courses. The terry's tomato salad was huge. Tons of tomatoes, carrot shreds, so much garlic it was almost spicy in a painful way but overall would be a great "salad" to share. The calamari had a flavorful garlic broth but was otherwise unremarkable. It came with two pita slices. The Fellini gnocchi with meatball was good. Moist juicy beef meatball atop creamy Gorgonzola tomato sauce and delicate squishy tasty gnocchi. Other than slow service not a bad meal.

    Finally made it to Little Italy in Cleveland after multiple visits to the city, really hoping this…read moretime I'd find a good mealbut unfortunately, still no luck. The service at La Dolce Vita was good, which I appreciated. I ordered the veal with pasta. The veal itself was disappointing the breaded cutlet wasn't hot enough, so the cheese just sat on top instead of melting properly, which affected both the texture and overall flavor. The pasta (Pellegrino/Pellipe) was just okay, nothing particularly memorable.They did bring out a complimentary fruit plate at the end, which was a nice gesture.Overall, while the service was solid, the food didn't meet expectations. I'm still searching for a truly enjoyable dining experience in Cleveland.

    Union Club - CCWA event at the Union Club ("The Use of Force and the Future of International Law") on Wednesday, 25 March 2026

    Union Club

    (18 reviews)

    Playhouse Square

    Came here for for a board meeting in 2013 for the Cleveland Orchestra as well as for a wine tasting…read morewith the Emerging Leaders Club and Column and Stripe, the Young Professionals group at the Cleveland Museum of Art. The staff are always very welcoming and the architecture and atmosphere is beautiful. At the Wine Tasting Event, we had a private room all to ourselves and was great. Will be back for an Art Tour on 10/27/22.

    The Union Club is a historic part of Cleveland because it has been around for years. It is a…read moreprivate club that offers exclusivity and access to the city's best and brightest people. The mayor of Cleveland often hosts breakfast and lunch meetings or gatherings at the Union Club. Private events and weddings are held here and there is even a hotel inside for visitors to stay. I've been attending events at the Union Club for over a year now and a half now (since Sept. 2024). I attend these events through the CCWA speaker events. Many great speakers have come to the Union Club to speak on global topics. The dinner served at the private speaker events that I've attended is always delicious. Normally there is a starting dish such as a salad, then a main course such as salmon, beef, or steak along with a side, and the meal ends with a dessert. The building is old but it has been well kept over the years. It does get cold inside sometimes so perhaps the old nature of the building is an issue with heating but I am not 100% sure. The chandeliers in some of the rooms are beautiful with intricate details. The great reading room is quiet and serene with plenty of comfortable seating. Their membership cost is high and is thus only for those who know they will utilize everything that the Union Club has to offer such as member events, the gym, etc. I am not a member but I enjoy attending CCWA events here and I can't wait to return again soon. **** GOAL of 250 reviews in 2026 - 47/250 total reviews in 2026 - 888 total Yelp reviews - Reviewed on 24 April 2026

    InterContinental Cleveland - hotels - Updated May 2026

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