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Atlanta, GA

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InterContinental Buckhead Atlanta

3.5 (354 reviews)
Open • Open 24 hours

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Eric T.

Nice hotel in the heart of downtown area. There's a multi-floor gated parking structure ($45 per day) in the rear of building. Two separate elevators for the parking lot and four for the residence area. The hotel is in beautiful condition and staff here treat everyone like VIP. The rooms were nice and spacious with many cable channels. Large desk area and comfortable L sofa for spreading out. Cool lighting under the night stand (motion sensor) that turns on when you walk around it. The bed was too soft for my preference but it was still comfy. They had a Keurig machine but the location was less than ideal as you have to slide it out to use it, The restroom could use additional thought. There was no towel hanger near the shower stall (there's one inside the shower stall area) within arms reach from the shower stall. The shower head had good pressure and plenty of hot water. but the two floor drains in the shower area was not able to prevent the water from running into the bathroom.

Leah a.

By far the staff in the valet with how they welcome you is amazing. They run that very busy area so efficiently with very positive attitudes. It's a very pretty lobby. Registration takes a really long time because there were very few staff working at apparently a busier weekend for them. It was also disappointing. That rooms were not ready until after the guaranteed check in time. The hospitality room or I should call it. The club level with staffed impeccably. With Timothy being an absolute stand out! He knew how to take care of everybody and make sure that things flawlessly kept moving and that everybody had what they needed

Cafe Americano Entryway
Ashli F.

Our time here was too short! We came on a staycation to celebrate my birthday. We arrived pretty late around 9:30 but checkin was extremely painless. The front desk clerk was very accommodating with his assistance. We made it to our room w/ease and upon entry O was floored the interior was so comforting, the view was amazing and I was even able to enjoy a view of the city skyline right from our room! The room had extra amenities that were just a complete complement to our evening. The next day we woke up for breakfast and the food we ate was absolutely divine. The egg omelette and breakfast potatoes were cooked to perfection. The visuals around the restaurant dinning area were also a nice sight. This hotel was very comfortable and welcoming. Although I didn't explore much my stay here was memorable.

Double bed
Mel Z.

After such a long day and missing our connecting flight from Atlanta, we were glad we were able to get a room to get some sleep. The hotel is about a 30 minute drive from the airport but so worth it! Staff is nice, friendly, helpful, attentive and it sure made our end to a bad day much better. The hotel is beautiful, modern, clean, spacious, in a good area and close to dining, mall and other shops near by. The rooms are gorgeous, clean, nice, spacious, comfortable, give a relaxing vibe and super inviting to a nice experience. The bathroom has a tub and you get all the toiletries you may need for your stay. It was a great stay and will definitely recommend and keep in mind for future stays.

Imagine you want to celebrate that special occasion at a five star hotel -- It's the renowned Intercontinental. So as you check into the hotel , you give grace and overlook the fact that none of the staff greet you with courtesy; but instead you are met with smug and rude attitude by Emmanuel. Then, you go to your suite and there's raw sewage bubbling up from your bathroom sink to the point that it is to the brim, and on the brink of overflowing. You report this situation to the front desk and they ask why you have an issue with that and why you would consider changing rooms. Then after waiting for maintenance to come for 20 minutes at 11:30 pm and the Manager Preston showing no sense of urgency, you say to yourself this isn't where I want to spend and celebrate Mother's Day. So you demand a full refund. Definitely would not recommend -- truly, a hard pass. FYI: Do not stay at room 2216. The club level is just an elevated Costco h'orderves tasting. So if you happen to have a Coscto Membership card you would be better off using that instead.

Chartered trolley from The Peachtree Trolley Co. to provide transportation for our guests to and from the Intercontinental Buckhead Atlanta.
Daniel B.

The InterContinental Buckhead Atlanta will always be special to me because this was our wedding hotel. The InterContinental was part of the biggest weekend of our lives (so far) and we made a lot of great memories here. We were very happy with our stay, including the rooms and customer service. Overall, I think this is a great Atlanta hotel. It certainly should be at or near the top of your list when considering hotels for bridal suites and wedding guests. The InterContinental was recommended to us by our planner, Jordan Xu of Emily Jordan Events (https://www.yelp.com/biz/emily-jordan-events-atlanta). Jordan is a veteran Atlanta wedding planner who I recommend and trust. Our wedding venue was the Atlanta History Center, less than two miles away. We wanted a hotel close to the venue. Jordan also recommended the Grand Hyatt Atlanta in Buckhead: https://www.yelp.com/biz/grand-hyatt-atlanta-in-buckhead-atlanta-2. Having been to a wedding at the Grand Hyatt, I thought both the InterContinental and the Grand Hyatt were great options. The two hotels are across the street from one another. I let my wife decide. Jordan and my wife toured both hotels. They took a look at guest rooms and potential bridal suites. My wife ended up liking the InterContinental better for a variety of reasons. Generally, she thought the InterContinental had a better guest experience and it looked nicer. The rates, from parking to various room types, were comparable between the InterContinental and the Grand Hyatt. Self-parking in the InterContinental's underground garage cost $31 per day ($32 was what we were quoted for the Grand Hyatt). We were able to get excellent rates for our wedding room block this year (2022): $169 per night for up to three nights. Otherwise, the standard guest rooms (Executive Rooms, 488 square feet each) cost $309 per night. So, our wedding guests saved almost 50% off the regular rate. My wife and I also got discounts on our suites. My Executive Suite (599 square feet) was $299 for one night and our Ambassador Suite (1,427 square feet) was $599 per night for two nights. Social Catering Event Manager Lisa Wetherald assisted us with our wedding room block. When one of our guests told me he wasn't able to get our block rate, I emailed Lisa. She promptly replied and switched our guest to the block rate. I appreciated Lisa's responsiveness and politeness. Excellent customer service. All of the folks we interacted with at the front desk, from check-in to check-out, were great too. Everyone was polite and friendly. We also loved our bellhop, Jermaine, who helped us load in and load out of our Ambassador Suite. We could tell Jermaine was experienced and good at what he does. My best man was also a fan of Jermaine. Nice guy. We had a portage fee of $59.50 for gift bag deliveries by Khalid. We had rooms 724 (Executive Suite) and 2103 (Ambassador Suite) on the 7th and 21st floors, respectively. Both rooms were beautiful and in terrific shape. My groomspeople and I had our "getting ready" photos taken in the Executive Suite while my wife and her bridespeople had their hair and makeup done and their photos taken in the Ambassador Suite. The living and dining room of the Ambassador Suite was an ideal hangout spot. Both suites had wonderful views of Buckhead, especially the Ambassador Suite. I visited guests in their rooms. I also spent quite a bit of time over three days catching up with guests in the lobby, lobby bar/dining area (breakfast cafe La Salla), and other common spaces of the hotel. In general, I thought the hotel was stunning and luxurious. My mom and I squeezed in a couple dance practices for our mother-son dance inside the hotel's gym and outside the hotel's Venetian Ballroom. My sister got a massage at Jurlique Spa. The hotel is pet-friendly and one of our guests brought his dog. For transportation to and from the hotel, we chartered a trolley from The Peachtree Trolley Co. (https://www.yelp.com/biz/the-peachtree-trolley-atlanta). The trolley was available for our guests as a means of transportation to and from the Atlanta History Center. Our getaway car was the Ramblin' Reck from Georgia Tech (https://www.yelp.com/biz/ramblin-reck-club-atlanta). We arrived back at the InterContinental riding in style in the historic Reck. The InterContinental has been undergoing renovations throughout 2022, so the hotel will likely be in even better shape by the time you read this review.

Shani H.

Great hotel in Buckhead. It has all the great things you like to see in a hotel. Valet, plenty of self-parking, beautiful lobby, lots of event space and an amazing restaurant. I havent stayed in any of the rooms but I have been here plenty of times for events and fundraisers. I could see myself doing a staycation here eventually. I also love how walkable the area is. Its near lots of stores and restaurants that you can walk to. The only con is parking is expensive.

Americano Restaurant @ IHG-Buckhead. Steak and Eggs Breakfast.

My wife and I always enjoy our time with them. In 2021 we had our wedding in their gorgeous courtyard with the waterfall in the backdrop. We've been there a number of times since as a staycation. We enjoy the spacious accommodations, the pools, unique cocktails and it's nice to have a hotel with a bathtub. This time we visited for a complimentary breakfast and it was quite a treat. Our regards to the staff, chef, and particularly the general manager, Aaron Buggs who always makes things run smoothly.

Luke H.

We used two free Anniversary Night plus additional 16,000 points for our weekend staycation. This hotel is not really worth 48K per night in my opinion. Being a diamond elite, we were able to get an early check in around 1:30 pm and a late checkout at 2 pm. Got an upgrade to a king classic high floor, but seems like we got the same room we stayed in two years ago. Two quiet nights of sleep. Wanted to take a short nap on Saturday morning, but there was a wedding going on around 9:30 ~ 10ish and we could hearing someone playing the drums even from the 16th floor. Small little gym with six treadmills right beside each other, five elliptical machines and some free weights. Basic stuff for my weekend stay. Only had two issues: housekeeping came in while I was showering and we didn't call for any service... also got charged $90 for breakfast, but it was supposed to be included in my stay as an IHG diamond elite.

Itemized, clear, and transparent. A marked contrast from a hotel in the same family.

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Ask the Community - InterContinental Buckhead Atlanta

Review Highlights - InterContinental Buckhead Atlanta

“There's also a fine dining restaurant and a bourbon bar that are perfect for meetings with clients or friends.”

Mentioned in 17 reviews

Read more highlights

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THE SPA!!! You have…read moreto try the spa! I had such a great massage, I fell asleep twice lol. I would go back just for that. Great service. If you don't see an opening online, you can always check with them directly, which is what I did. They had an opening for later, same day. Friendly staff who helped with my bag. The check-in process was nice again, and the holiday decor was beautiful. I did get room service, and let me tell you, it was delicious. The buffalo tenders were so good. The room was a good size, and the shower had excellent water pressure, which is always a plus for me. The bed was comfortable, and I had a good night's rest. Housekeeping staff was also charming and so attentive, which was a plus. Overall, great stay, I would go back just for the spa lol

A friend of mine decided to keep her a birthday celebration low key and opted to invite us to join…read moreher here for a girls night in at Bar Margot and a movie night in her room. I was super excited because I've never been here but have heard nothing less than stellar things and I must say from the time I pulled up to the valet on a Friday at 4:30 in the afternoon, the staff did everything they could to make us feel like we were the only ones in the building. Luckily when I arrived things were fairly calm so getting all settled with the valet service took less than three minutes and he was kind enough to let me know exactly where to go for further assistance after asking me if I knew where I was headed. Starting off with a smile and kindness is always the way to a great experience. Once I made my way inside, I was immediately taken by the grandness of the lobby area and the front desk reception staff member was hilarious and made me feel like royalty even though I wasn't a true guest. I'm just saying, pleasant interactions can go a loooonnngggg way. She called up to my friend's room, walked me to the elevator, asked if I needed any further assistance and told me exactly how to get there. Once I got off the elevator, I fell in love with the calming lavender smell that moved through the hallway and my goodness, this place was just quiet. The room itself was spacious, the bathroom was modern and clean, and the balcony area was a nice retreat to just hang outside and enjoy a nice evening since it wasn't full on stifling GA heat that night. We called to room service several times and it was as though we called and they would just appear with what we needed in a matter of second. Pure magic. We made our way to Bar Margot for apps and drink and enjoyed the DJ for a bit before we made our way back to the room. The service was good. The food was good and they happily validated our parking so that was wonderful. Such an amazing experience here. Now I understand why folks like staying here because you truly feel like your every need is taken care of!

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This location is incredibly convenient to the airport. It was a 2 min walk from the train that goes…read moreto the rental car station. The hotel is very nice inside, updated, rooms are spacious and the bed has a great nights sleep.

Was at a conference and stayed at this hotel for 2 days!…read more When I first arrived, I was greeted by "Mo." He was really nice and allowed me to park in front of the hotel so that I could check-in and unload my stuff. Mr. Joe checked me in. He was very professional and patient when I had to take care of a few things before getting my room. Then, I asked for a cart to put my stuff on, he went and personally delivered it to me right on the spot. I dont mind at all. Im a pretty independent person and dont normally wait around to finish my task. Onward towards my room. The room was nice and clean but definitely needed some maintenence. The fan was making noises and the toilet barely flushed. I wasnt paying for the room, so I just dealt with it, lol. I had dinner downstairs the following night. Ms. Thuha was the lovely host standing in front of the restaurant. She guided me to my seat. Then, I had the lovely Ms. Kim as my server. She took care of me. Made sure my water was refilled and my food came out on time. The staff at the restaurant was nice. The farmer's plate was worth it! It was delicious! The salmon was good but not sure if it was worth the price to be honest. Overall, the experience was nice and I dont mind staying here again.

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I loved my stay at The Shane! From the moment we arrived, the experience was exceptional. The staff…read morewas extremely attentive, welcoming, and knowledgeable, and I was very impressed with the cleanliness, comfort, and size of our room. I especially want to highlight our very first encounter--the valet service. Ralph and Kalen were exceptional! We were in and out quite a bit during our stay due to college move-in, and they were always timely, helpful, courteous, and ready to assist. Their level of service definitely stood out and helped make a busy weekend much easier. The location, atmosphere, and overall vibe of The Shane were exactly what I was looking for. Between the beautiful property and wonderful customer service, I will absolutely be returning to The Shane during my future visits to Atlanta. Thank you for such a great experience!

One of the nicest hotels in Downtown Atlanta. I came both for business one week, and for a…read morestaycation with my kids and it was perfect. The hotel itself is beautiful with lots of gorgeous artwork throughout. I loved the style and designs of it all was just a masterpiece. The rooms are VERY spacious with gorgeous views of the city (floor to ceiling windows) which is dreamy to look at in the evening. The bathroom is super Luxe with a huge tub and great shower. So clean, and very modern. Amenities like the gym, which was very clean and had lots of selections including Peleton bikes, and lots of towels. The Hartley restaurant was also DELICIOUS. Staff was very kind, and service was excellent. Would definitely stay here again!

Hampton Inn & Suites Atlanta Midtown - Meeting Room

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We arrived on a Saturday night, and check-in was quick and effortless. I loved the hotel's unique…read moredesign--the main lobby is on the 20th floor, which gives you a beautiful view as soon as you arrive. To our surprise, we received a complimentary room upgrade due to a double-booking issue (no complaints there!). The room was spacious and included a cozy living area. The bed was incredibly soft and comfortable, and everything was spotless--the bathroom was clean, and the hot water worked perfectly. The hotel offers valet parking for $50 for the entire stay. While the valet team was fantastic--friendly, helpful, and quick--I've since learned there are other parking options nearby that I'll consider next time. The valet staff went above and beyond, answering questions about the area and making sure we had everything we needed. Huge thanks to them! Overall, our stay was superb. The hotel is conveniently located right across the street from the MARTA station, which made getting to the game the next day easy and stress-free. Plus, there are plenty of great dining options nearby

Highlight was a quick dinner at the top overlooking the city…read more We were confused frustrated about the 50$ feet for valet parking . The attendant not helpful at all. A 65 & 73 we assumed someone would help with our bags but nope! People were honking and it was up to me ( with him staring at me) to find cart and unload us while she checked in. We usually have stayed over the years in Buckhead and never had a problem. Had the room not been reserved and paid in advance we would have left. The only redeeming quality with personalle was the Bartender at the sky bar!

Waldorf Astoria Atlanta Buckhead - Restaurant

Waldorf Astoria Atlanta Buckhead

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A nightcap with a little Waldorf elegance…read more Sometimes the best travel experiences are completely unplanned. My friend and I were staying nearby in Buckhead and, after dinner, decided to take advantage of a beautiful Atlanta evening and walk over to the Waldorf Astoria for a nightcap. What a lovely way to end the evening. From the moment you enter, the hotel is elegant, polished and quietly luxurious. Beautiful marble floors, soaring spaces, gorgeous lighting and that unmistakable grand-hotel feeling. Parts of it reminded me of the Ritz-Carlton Grande Lakes in Orlando -- classic, sophisticated and beautifully done. We settled in for a cocktail and thoroughly enjoyed ourselves. Even though we weren't staying at the hotel, we were made to feel welcome, and we even had an opportunity to see a little more of the property. The hotel is gorgeous. I can't speak to the guestrooms or overnight experience because we weren't hotel guests, but as a destination for an evening cocktail in Buckhead? It absolutely did not disappoint. Sometimes you don't need an itinerary. Take the walk. Wander into the beautiful hotel. Order the nightcap. Life is too short not to travel well -- or drink well. Get out there and enjoy it.

A very nice stay at the Waldorf Astoria Atlanta Buckhead, pretty much what I expected from the…read morebrand. The room was beautiful and comfortable, and the gym was especially good. The service was outstanding as expected...attentive, friendly, and professional throughout the stay. Overall, a very good experience.

Hilton - Guest room

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(733 reviews)

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My mom was here for a conference, so I popped in to visit her. I've seen some of the negative…read morereviews, but that honestly wasn't our experience. I also stayed here a few years ago while going through a breakup and had a pretty solid stay then as well. One of the biggest positives is the location. It's in a great area as far as accessibility to the city, and there are plenty of places within walking distance. I was even able to walk to a pub that was open late and had some of the best mozzarella sticks right around the corner. I saw some reviews mentioning concerns about the area and people hanging around the hotel, but I personally didn't experience any of that during either of my stays. The main front doors were closed for most of my recent visit, possibly for security, so guests used the side entrance. There were always employees there monitoring that entrance, which I appreciated. The rooms are spacious, and I really like how some of the floors have little study and lounge areas that give the hotel a nice aesthetic. My only real complaint was a leak my mom had reported that was never addressed. It caused a dripping sound throughout the night, but thankfully we were able to close the door and tune it out. I would definitely stay here again. I'm not sure whether they normally offer free breakfast since breakfast was included with the conference, but if they don't, that would be a nice addition. I love the mirrors in the rooms but also the light near the front of our room was on a consistent dim setting like the bulb was about to blow

UPDATE #2: You can see below that the manager finally left a reply to the review. You'll see he…read moresaid nothing about the $250 this property virtually stole from me...only that I should reach out if I still have concerns over their billing practices. It seems they have no intention of doing the right thing here, so I reiterate my recommendation of not staying at this property. UPDATE: As it turns out, they DID NOT reverse the bogus charge. I'd avoid this property or you will likely fall victim to their schemes as well. I'm a Hilton loyalist...or at least I was. You can go through these reviews and you can see how I've felt in the past. I'd avoid this property if you can. There are a ton of other Hilton properties in Atlanta, so I would look at those. Not this location. The big issue I have is that they charged me $50 a night for an "Upgrade." When I called the hotel, they claimed that I asked for it. In the 23 years since I joined Hilton's loyalty program, I have NEVER asked for an upgrade. In fact, I'm a Diamond member and the member benefits say they should offer me a free upgrade if they have something available. What I believe really happened here is that I completed this stay on points and they weren't going to make as much revenue from me and an overzealous employee must have slapped it on before releasing the key to me. When I called the front desk (I had already left the property and they had failed to check me out even after going to the front desk as I left) to get my invoice, I found the extra charges. After I told the person representing themselves as a manager, they were apathetic to it and refused to reverse the charge. So I had to call corporate. While they had the hotel reverse this charge, their response has me rethinking my loyalty all together. It seems it's one sided now. But this isn't the only issue I had with this hotel. I like using Hilton's digital key. It's easy and convenient when it works. I checked in on a Friday and was able to use the digital key all weekend. On Monday, it appeared that they locked down the elevators and required keys to reach floors. Their elevators are not programmed to use digital keys. The manager at the front desk that night was less than helpful. But, I later found out that only a couple of the elevators are locked down. Others are not and it's very inconsistent. The bright spot was the staff at the Marketplace. The ladies working the registers were amazing every time I went there. The guy heating stuff could use some training though. I ordered a toasted bagel and he toasted it so hard I couldn't eat it. My teeth literally would not bite through it. The housekeeping staff was pretty good too. They at least serviced the room every day. Anyway...I find what they did, billing-wise, unethical and shady. Because of that, I cannot recommend them and am instead recommending AGAINST staying there.

The Ritz-Carlton, Atlanta - Hotel Lobby

The Ritz-Carlton, Atlanta

(455 reviews)

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Downtown

I stayed here for work and was overall happy with my stay. The place was clean, and even had a nice…read morelittle stand by reception with various free food options. The room itself was quite decent, and had all the amenities I needed. I particularly liked the soaps and lotions they had. While it was not the nicest hotel I've stayed at, I would definitely recommend it overall.

I found this place to be a little lackluster…read more I was given a free status upgrade, but I would say the rooms are bit small here. The room was a very basic, so I imagine the standard rooms must be cramped. There were OK amenities like a shoe shine kit. The common areas feature beautiful furniture, artwork, and rugs. Although some were a bit wore, dingy, and frayed. There was a jelly bean display that popped up momentarily, then a sausage appetizer in the lobby before dinner time. The lounge was nicely furnished and had assorted snacks and beverages. Although I would love to see more healthy snack options. Sheraton and Renaissance has been much better about having flavored bubbly waters and natural organic snacks. There was a time where the key cards didn't work and the staff compensated by promptly escorting you to your room to let you in. Job well done in the event of issues like this. The front desk staff was very accommodating and friendly. They did get busy at times but they do a good job keeping the lines down by having multiple employees help customers. A very nice lady at the front desk sent sparkling water and chocolate covered strawberries to my room as a nice gift. I will note that they showed up quite too late so I saved them for the next day. I don't know that the hotel truly pays attention to all details, though. In my room was a fruit tray with partially eaten fruit and other trash in the room. Additionally the mini-bar and snack bar had empty spaces upon arrival so I had to go to the front desk and ensure I wouldn't be surprised charged for these on my bill later. Things like this make me wonder what else was missed.. like the shower or bedsheets. The Westin across the street seems to have better amenities and the breakfast is very good, so I'd probably stay there for future visits.

InterContinental Buckhead Atlanta - hotels - Updated October 2026

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