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Intercare Community Health Network

3.7 (3 reviews)
Open • 8:00 am - 7:00 pm

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St Joseph Regional Medical Center-Mishawaka - 3rd floor views.

St Joseph Regional Medical Center-Mishawaka

2.7(11 reviews)
45.0 mi

First time and my last time- came in on Ambo from a seizure and it was a absolute disaster. I was…read morehooked up to a IV and asked for water- was told absolutely not! No water no ice- I asked why and was told because I'm the doctor. After some tests were run I was told my lungs are heavily scarred and I should take a asprin every day. I asked why and was never answered- I work in the medical field and was shocked at the callousness of the doctor ( never got his name) when I refused to stay there any longer I was told IF YOU LEAVE YOU WILL DIE AND YOUR INSURANCE WONT PAY. I still don't know his name but I do know that I will Never visit that hospital ever again in life. I was called the wrong name 4 times so who knows medical information they were giving me.

I'd like to simply add that when I walked into the ER there were only three other patients waiting…read more. however by the time I was called into the back to be seen. I counted at least six others who came after me and were seen before me . upon leaving the waiting room was nearly ten new patients. what was more frustrating was after sitting in hard chairs for three hours w pain in my leg and groin they lead me to the back to sit in more hard chairs . I spoke up and said "there is no way I'm sitting in more hard chairs w the pain I have in my groin." one nurse acknowledge though uncaringly how long I waited when she asked " why did you wait so long in the waiting room?" I answered " it is certainly not to sit in more hard chairs with the pain I have in my leg and groin" and I proceeded to leave using the cane I needed in order to get Mobil ,to go to go home and rest the area on a soft mattress . visit for severe pain and the extraction the ER had caused by sitting so long in hard chairs . the entire visit was unacceptable for any ER hospital . I'm furious and I am going to file lawsuit with this hospital for the serious damage caused by neglect as I can barely even walk two days later .

Lakeland Medical Center - Medical equipment filthy

Lakeland Medical Center

2.5(35 reviews)
24.0 mi

If it was possible to give zero stars I would. Where do they find these rude people for their…read moresubstandard care? It's unreal. Zero class and no work ethic. It doesn't matter what shift it is. And what about the filth? It's disgusting Jill the tech in ER had the ugliest personality I've ever seen. I wouldn't bring my dog here. It's that bad. Head to Kalamazoo if you can.

My Father had a seizure around5:15 amm on (today) 2.19.25. He was transported to Corewell…read moreHealth/Lakeland by ambulance around 5:40 am on 2.19.25. My father lives approximately 10minutess from Lakeland. So he arrived before 6 am. A bit of history - My Father has alcohol-induced/alcohol withdrawal seizures. He has been hospitalized at Corewell Health/Lakeland more than 5 times for this over the past year. Each time he's admitted, his wife and/or I arrive at the hospital very quickly to be with him and to provide the nurses/staff with information surrounding the seizure and medical history. This includes the fact that if he's not treated quickly, he will have another seizure. Which the staff ignores and waits to treat him until he has the 2nd seizure and then responds with "You said that would happen". Unfortunately today (2.19.25), neither his wife nor myself was able to arrive close to the time he was admitted into the ER at Corewell Health/Lakeland. I did not arrive to Corewell Health/Lakeland until 7:30am. When I arrived, my Father was admitted to ER # room 28. There seemed to be a huddle of ERs staff preparing to start their shift and receiving updates. I proceeded to ER room # 28. When I entered the room, much to my surprise my Father laid calmly on the bed with his baseball cap on his head. I tried to question him about the baseball cap, and he complained about a burn on his leg. He was not hooked up to an IV and the burn was exposed and untreated. He sustained this burn during his seizure from falling out of bed and on a heater. The exposed burn was extremely troubling due to the risk of infection. A few facts on seizure patients - after a seizure the patient typically feels confused, discombobulated, and disoriented. My father has experienced all of the above with each seizure and admission. After noticing the cap, seeing the exposed burn, and seeing no IV, I immediately went to speak with a nurse/staff to ask about my Father's care and treatment plans. I was directed to speak with two male nurses who were assigned to his treatment. One of the male nurses was Alex M. They said the night nurse said my Father pulled the leg covering off and the IV out however but he was given meds to prevent another seizure and they were heading to him to redo what he had done. I thanked them and waited in ER room # 28 with my Father but found no evidence of a bandage being pulled off or an IV ever being put in. When the male nurses arrived to the room, they treated the burn and put in an IV. They were accompanied by a female nurse/staff who had a purse/crossbag on which seemed very unsafe and unsanitary. The time was close to 7:45 am. Shortly after, a male Doctor came in the room and asked me the typical questions and I again provided everything I knew about my Father's history. I figured his medical history is in his My Chart however I understand with the busyness of the ER, the Doctor might not have gotten the chance to read his history. At 8:50 am Emily Nelson came into my father's room, did not ask many questions, and stated he was going to be released soon. This seemed a bit rushed and premature. My Father was still very disoriented. Not five minutes after Emily left the room, my Father began to show signs of another seizure. I quickly ran for help and the male Doctor quickly came to aid my Father. He asked my Father some questions in which my Father could not formulate words to answer. The male Doctor didn't give my Father meds but sent Alex in and Alex provided treatment. Sometime after Alex provided treatment, my Father said he needed to use the restroom and proceeded to get out of the bed to walk. I pushed the nurse call button for help because my Father was still disoriented, very shaky and had a wobbly walk, and almost fell. Alex helped him to the restroom and back but shortly after My father needed to go to the restroom again and had an accident on himself and the bedding. I asked for help again and a female staff named Ally came to assist and help him to the restroom. I had already informed Ally of the mess made on the bedding. Ally returned my Father to the room without cleaning him, removing his unclean underwear, or cleaning the bedding. I quickly stopped her and said he has to be cleaned, the bedding needs to be changed, and he needs new undergarments. Very snappy Ally responded saying "I tried, he wouldn't let me". I explained to Ally that he absolutely had to be cleaned, given new undergarments, and the bedding must be changed. I also explained to my Father that he had to allow Ally to help him and get him all cleaned up. She began to help him and I stepped out and stood by the door to respect his privacy. The other male nurse asked me "Does she need help in there" and I assured him "yes". Ally said to the male nurse "I already washed his A**". I was sick with the treatment & feared leaving my Father after they said they wanted him to stay a night or so. Alex was so kind.

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Lakeland Medical Center - Floor patient room ICU

Floor patient room ICU

Lakeland Medical Center - Garbage on floor patient room ICU

Garbage on floor patient room ICU

Lakeland Medical Center - Filthy floors ICU

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Filthy floors ICU

Borgess Health Park

Borgess Health Park

3.7(3 reviews)
47.2 mi

Simply the best primary care I have ever received in my life. Kerri Heerspink is both an intuitive,…read morecaring health services provider, but a great person with whom to discuss your health. The facilty has excellent hours - 7 AM to 6 PM - beautiful grounds, and a large, extremely convenient, accessible lot. I reside on the other side of the state now and make the two hour drive to Battle Creek because I'm sold on Kerri and Bogess Health Park for my needs. 10 out of 10! Five PLUS stars.

Dr. Bogan is an amazing Physician but what I have experienced with medication authorizations is…read morecriminal. I can't even imagine how many patients don't know how to navigate the insurance company and have been denied their needed medication because of incomplete forms being submitted. I have spoken with Rebecca the office manager who is very rude and Barb the medical assistant is allowed to submit forms to the insurance company, illegible and wrong. Once again Dr. Bogan always tries to fix the situation, but the staff should not be working in healthcare. Today, I will speak with a Lawyer and file charges against them because, why am I being targeted? Is it because of the color of my skin or it because of my weight. I am a nurse myself and I am appalled by the experience and lack of compassion. I had a meeting with the office Manager Rebecca and Barb, and this problem still continues. The insurance has faxed the authorization and all my colleagues who are on Zepbound have not experienced this.

Intercare Community Health Network - medcenters - Updated May 2026

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