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InterBank

4.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

Services - InterBank

Personal banking

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7 years ago

Helpful 3
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Love this 4
Oh no 0

5 years ago

Friendly staff that care and recognized you when you come in. Nice office as well, with lots of natural light.

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Wells Fargo Bank

Wells Fargo Bank

(10 reviews)

Downtown

I had an appointment today 5/4/2022 at 10:30 am and the banker on duty called me to confirm. I…read moretold him I'd be a little late as I had a chiropractor appointment that ran a little behind. He told me if I could be there at 11:45 am he would be able to get me in. I show up at 11:48 am due to never been there and having to find parking. I sit and watch him talk to someone until 10:56 am and then walks over to me with a silly smerk and says yea I'll have to reschedule you because you came at 10:48 and not 10:45. Where in the world is the world class customer service? I was trying to bring them more business by opening a new account yet this gentleman couldn't make the time to get me setup with only being 3 minutes late. I'll never do business with this branch due to this poor experience. Very rude, condescending and politely unprofessional. Wish I could give him 0 stars!!!

This location is inside Fountain Place and very handy for people who work in the building or dwell…read morein the tunnels. There is an ATM and full service inside. I have gone in several times for deposits that were so easy, cashiers check purchase... easy and then when WF shut down my ATM card thinking I tried to make a fraud purchase they fixed that too. The poor lady was as befuddled as I was how they managed to change my area codes twice on my phone number and couldn't reach me! Now I won't talk about what I think of WF in general... but the service at this place is top rate.

Resource One Credit Union - Updated branch hours

Resource One Credit Union

(52 reviews)

South Dallas

I recently evaluated my experiences with Resource One, credit union that is supposed to be a…read morenon-for-profit, client-owned but there inconsistencies and fees that are not typically prevalent at other banks and credit unions that are actually for profit. For their prime spending account to avoid their monthly fee they require at least $1,000 of ACH transfers per month. This requirement is almost double what other banks and credit unions ask for. Additionally, they expect 20 debit card purchases throughout the month, which feels quite excessive. Moreover, they impose a "transborder fee" when using a debit or credit card outside of the United States. There's also a $2 fee when using an out-of-network ATM (this fee is literally "just because") especially when their prime spending account supposedly reimburses all foreign and out-of-network ATM fees. This raises questions about the actual benefits of ACH deposits and the necessary debit card transactions. Furthermore, the $9 account maintenance cost is quite steep. Their Chiching app offers everyday discounts, which appear to be available online and only cater to a select number of places. This isn't a standard practice I've encountered before at any credit union. Having used Prestige Community Credit Union for over four and a half years without ANY of these types of charges, the contrast is stark. Perhaps due to offering loans with tax ID numbers, they attract a particular clientele, including foreigners. However, if they want to appeal to informed clients who have plenty of options, they need to reevaluate their fees and customer service. Responding promptly to phone calls and messages is imperative I left a message for a banker over 14 days ago and still no response. A prestige community credit union I have a payback checking they only require $500 of ACH deposits per month. They pay you $.10 every time you use your debit card no such thing as charges just because you use a ATM out of network and all ATM from third-party fees are reimbursed automatically you don't have to bring in your receipts Into a branch like Resource One requires It's automatically done at the end of the month. I never pay one penny of a fee to them and at the end of every month I even receive $4 to$6 dollar dividend from using my debit card. A world of difference from Resource One. Feeling bewildered and confused, I must rate them two stars, and I do give them two stars because their cashiers and people that work in the branch are polite and nice. But as a financial institution, leaves a whole lot to be desired.

Senior Abuse - A Former Long-Term Member…read more I was a long-time member of Resource One Credit Union, maintaining multiple accounts and an auto loan. Despite years of loyalty, I received no written notice of default, no Right to Cure, and no communication outlining my options before my vehicle was stolen. There was no outreach, guidance, or attempt to resolve the matter, only sudden action. Unauthorized funds were withdrawn from my accounts, causing overdrafts and significant financial hardship. Additionally, my vehicle was repossessed from within my gated private property, and all surveillance cameras, both at the community gates and at my residence, were taken offline during the incident. This left both my home and the surrounding community vulnerable and without the ability to monitor the situation. Police further indicated that they have encountered cases in which burglars use illegal Wi-Fi jammers to disable or interfere with surveillance cameras, raising additional concerns about how this incident occurred. As a senior member, this experience was dismissive, unethical, and deeply distressing. I now understand why this institution has a 1.6-Star rating. Had I known this beforehand, I would have never considered doing business with them. Supporting documentation, including account records, system logs, timestamps, and a police report, has been preserved. These issues indicate potential noncompliance with notice requirements, account authorization controls, and lawful repossession standards. BE AWARE OF WHO YOU TRUST WITH YOUR BAKING NEEDS!

InterBank - banks - Updated May 2026

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