Urgent care that I had to visit while in Bryan, TX. Scheduling an appointment was easy to do online. The urgent care scheduling day is pretty spread out so that it is easy to fit the appointment into a schedule that may be busy. The location was convenient for me. The staff seemed professional and very nice and to me they provided me the most quality care that they could give to me. I was so grateful that they could see me and care for me. read more

BrightStar Care - This is the hallway outside of the urgent care. - Urgent Care Near Me - Bryan, Texas

The Urgent Care is easy to get to and easy to get a walk-in appointment. The staff is competent and can usually take of your needs right there. They will direct you other providers if needed such as a lab for testing. read more

Had to wait over 2 hours for my scheduled appointment. They said i was 3rd in line when I wasn't. Unacceptable

Went in presenting with symptoms from the past two weeks. sat in the waiting room for 2 hours only to see a doctor for 5 minutes. he didnt even tell me what he thought the problem was, quickly prescribed me medication that did not show later improvement and sent me on my way. Extremely disappointed in the level of care shown to patients. will not be returning read more

No point of even making an appointment here because you will never get in on time. Had an appointment for 3:30, I got here at 3:20, and it's currently 5 and I have still not had anyone call me in. Next time you make an appointment you might as well show up an hour after to reduce the amount of time you will wait. read more

The doctor that saw me was very unprofessional and made me extremely uncomfortable, he was very condescending, and I left crying both times I was seen by him. The overall experience was terrible and the first time I saw him he denied that I had a UTI and suggested I be STI tested even though the testing came back positive for a UTI. Then the next time I saw him the first thing he said was "I saw you when you had a UTI right." I will never be returning to any Intergrity Care due to feeling unsafe and uncomfortable. read more

I love how fast they always are at getting us in. Great pricing vs the ER! The staff is always so friendly and caring! Best clinic we have been to in years! Will continue to go here as long as we live in this area! read more

The doctors are nice and competent but the front office treats you like a criminal if you can't produce an insurance card. I'll take future business elsewhere. read more

Everyone is so friendly, listened and acknowledged all of my symptoms. Very informative about what I could have and what steps I can still take even if results came back negative from strep, flu and Covid. Last time I had strep I went to a doctors office in my hometown and my results came back negative so they just said you'll be okay and sent me home. The next day it got worse and went back and the test was positive. My experience here has been completely opposite from that. They were very helpful and kind. I will come back in the future for any medical attention needed. read more

Typical for the Urgent Care type of clinic, scheduling is shabbily imprecise. "Be there 15 minutes early" may well mean they're going to see you an hour after your scheduled appointment: that's my experience today anyway. And as usual in medical care, there's a lot of redundant form-filling (do what paperwork you can online: it saves some time). There's a lot of waiting alone in empty rooms. The staff is friendly and articulate and the medical staff is competent at their craft, once they get around to you. It's quick, but it's not bad care: they've got a routine and they'll stick to it, for the most part, but they do listen. They won't "work up" your case like a specialist, but the can patch you up or give you a COVID test without much trouble or confusion. And it's affordable, a good middle ground between your personal physician and the ER. read more

They outright refused care to my daughter because she was 18 and did not have a driver's license. I called and spoke with the Director Amanda, and she explicitly refused to administer care even over the phone because of the "urgent care setting" which is false. They also refused to accept her TAMU photo ID despite having been seen by another Integrity Urgent Care facility in the past. There are so many other urgent care facilities in the area, I simply called the next Integrity UC listed and they agreed to take her immediately... with her student ID. read more

Staff was nice and accommodating. They were professional and courteous. They were quick and thorough. read more

I went here because the wait time at BSW was over 4 hours. Let me just say I should have waited the 4 hours. First off, it's so confused to even know what the name of this place is. Outside it says physicians. Inside it says premier in one place. In another it says integrity. Was really difficult to understand if my insurance was accepted due to this. The wait time was fine. Waited about 40 minutes. When I finally saw a doctor, he looked at me for a solid 30 seconds and dismissed everything I was saying. I was told I had allergies and to continue taking what I was taking, even though I'd been sick for 5 days already. The next day I went back to BSW. An additional 2 minutes with a BSW doctor and they told me what was wrong, gave me a prescription and I'm already feeling much better. Sad I wasted my money here. read more

Best urgent care experience! The staff was so nice and helpful for each patient. They actually cared about what pain you're experiencing at the moment and made the process seamless. The wait time was very short- you can check in online. Justin was honestly so chill and made me feel comfortable. read more

The medical staff at this location are knowledgeable, have a great bedside manner, and really listen to the patient's needs and concerns.

Justin was very kind and friendly. There was a wait but I expect that with urgent care places. The front desk was very friendly and helpful. Would recommend this place for sure. For new patients the paper work was not bad at all. read more

They sent my medication to Walgreens in Bryan when I asked it to be sent to the CVS on Texas in College Station.

They generally see you pretty quickly. The facility is clean, works like clockwork, and the medical professionals are able to get you fixed up. My only complaint is the lack of follow up if you try to reach out to them after your appointment. After my initial call, I called to confirm the average wait time for a return phone call. I was informed that they "will not slow down to return phone calls." and will only return calls once they've slowed down. We're approaching the 24 hour mark (22 hours) and I've not received a call back yet. My best guess is if you wish to follow up on your appointment with additional pertinent information, you'll have to make another appointment. Thankfully, rather than forking over another $100 copay, I was able to be seen by an associate of my pcp. My pcp's NP was able to get the additional antibiotics I needed to avoid having my issue get out of control. read more

On Saturday June 6th at 5:45p i was checked in to this urgent Care, after checking me in she asked me to go to the next door, (without an explanation why i was being moved to the other) then they have me in an empty room. Just a chair in it. (No explanation why the room has nothing in it) the nurse with the very short hair that took my vitals did not used any plastic cover for that ear thermometer, then after she took my BP and my pulse rate she was on her way out if i did not stopped her to asked what was my BP she will not even say a word, and she blurt out my BP while walking away, she did not even stop and look at me And while she have her back on me she told me the provider will be there soon, 30 minutes later and no one has come through that door. They are very unprofessional. They did not respect my time and i will never come back to this place. and yeah i did walked out without being seen by a doctor after waiting over an hour and a half. read more

They were great while I was there but when it came to getting my results of a culture test no one could be bothered to give me the results. The drugs they gave me didn't seem to be working so it was important to know what the results were. I had extenuating circumstances with antibiotics so it was imperative I didn't take any more than needed and just the ones I needed. read more

I'll go ahead and throw in my 5-star review, too. I came in with an eye infection, and the front desk staff was really helpful and sweet, the nurse who did my intake was efficient and friendly, and the doctor (Justin? Jason?) was thorough and very friendly, too. I did wait in the room for quite a while before I was seen, but the waiting room part? Probably like a 2 minute wait--I didn't even have a chance to crack open the book I brought before they called my name :). Hopefully I won't NEED to be back in an urgent care anytime soon, but if I do, I'm coming back here! read more

I debated posting this but it could save someone! March of this year my daughter went in for a deep pain in her leg. They completely ignored ADA laws and requirements spouting covid yet their rules did not apply to them. The PA said there were tests she should run to rule things out only to say they would be "a waist" later. I know people make mistakes but had she only done her job fully and take her oath seriously my child would still be alive. The undiagnosed DVT broke loose and stopped my babies heart a day and a half later! Do I recommend the place without integrity? Not hardly read more

Came in to see someone after having a sore throat for six days strait amongst other symptoms. From the moment we walked in, the receptionist greeted us friendly and politely. Our doctor was Dr. Justin Hancock and he was above and beyond the nicest doctor we have ever dealt with! He seemed to love his job and was extremely accommodating. He cared and did not make us feel rushed at all. We will most likely be seeing him again! UPDATE: Dr. Justin Hancock saw this review and sent a personalized thank you in the mail with a Starbucks gift card and welcomes us back in the future. It was a pleasant surprise that he took the time to do that. SERIOUSLY guys if you want quality care come here and you'll be taken care of! read more

Came in for a cough and sore throat. Was in and out within 20 minutes. Doctor was super nice.

At Integrity Urgent Care (the Bryan Physicians Center location) I was treated for injuries sustained in a car accident and was given some of the worst care I have ever seen as a patient. While in the examination room, I spent more time with the nurse than I did with the physicians assistant and fellow combined. Once P.A. Bourland and his fellow entered the room, he did a generic test and ruled it whiplash without a second thought. Not only was I dismissed, I more or less, was shoved out the door for simply asking to be checked for a concussion, for which I knew I had. *To give reference, I have had four concussions, the third of which I got in this EXACT facility due to their medical wrongdoing. Following their initial assessment, I was given my paperwork, however, it was missing the diagnosis of me having sustained a concussion in the accident itself. How does a medical professional miss that? Later as the fellow left the door open for me, no doubt for me to simply leave them alone, he stated in a derogatory manner that I should be treated elsewhere if my symptoms progressed. To put it bluntly, if you are looking to be treated here, ask to seen by anyone other than P.A. Jonathan R. Bourland and his fellow. Consequently, I urge you to double check that the documentation you walk out with checks out with that what you are being seen for. Yes patients should advocate for themselves, but it should not be a struggle to obtain proper medical care when asked. So do your research- read more

Efficient, helpful and quick check in. Great teaching by David, the PA. In and out in less than 15 minutes. We don't live here and my husband had some symptoms that just appeared. Very grateful to this team. read more

The best urgent care center in B/CS. Sadly I feel like our baby boy lives here, but the Integrity team takes the absolute best care of him ! Never a long wait and one of the friendliest staff around. Thank you Integrity Care! read more

BrightStar Care - Urgent Care Near Me - Bryan, Texas

I cannot say enough good things about this Urgent Care. We came in to treat a wound on my 8 year old's foot. Turns out her had a planters wart and needed to have it numbed to be treated. Justin was so patient with my scared and uncooperative little boy. Not only did we receive top notch quality care, we also received compassionate and patient care. This is the only Urgent Care we will use in the future. We literally drive past 2 other UC facilities on our way to Integrity and it is well worth the extra drive!!! Thank you to everyone at the clinic!!! read more

Great staff, never a wait! The doctors are very thorough and genuinely care! Also there is a pharmacy right next door which is so convenient! Dr. Justin is the best! read more

I was super excited to find this place since moving to college station and it seems like i am ALWAYS sick. So it was nice having a urgent care pretty close to me. Unfortunately both times i went were pretty iffy. The first time i went in and had to go back about 2-3 days later due to my symptoms getting noticeably worse even with the medication provided. But that happens a lot to me, for some reason doctors can't pin point what's wrong with me, unless they run proper testing. Weird how that works. But i still went back because i guess they tried with what they had! And i still loved the doctor who saw me and it wasn't a terrible experience by any means. However, this past time was..... interesting? And why I'm writing this annoying review (sorry in advance) First thing that happens is i go in for cold or strep like symptoms. (Body aches, scratchy throat, swollen tonsils, low fever, easily treatable if they had caught it) and the receptionist (who was very sweet! And i don't blame her at all) told me i have to pay $174 if i want to be seen that day. When i ask 'um why?' She goes 'you haven't payed your bills we sent you in the mail' long story short, someone put my address in wrong and they were sending my confidential patient and billing records to someone else lol. And having to pay $174 on the spot as a college student due to their mistake just to be seen that day isn't fun. Honest mix up, whatever. I then am seen and the doctor tells me she does not want to run a strep test. She wants to run a flu test, so she runs it and it's negative (surprise) she then tests me for mono after i insist it's not mono, (side note: the nurse who came in to prick my finger cleaned my middle finger.. And pricked my pointer... in a matter of 5 seconds she was in and out. Didn't say one word, or give me time to tell her that she's about to prick a finger she hasn't cleaned... professional) and it comes back negative as well lol. So finally she slaps a $60 Tamiflu prescription on my wrong diagnosis (despite knowing my insurance doesn't cover that specific brand and even told this to me) and let me be on my way. Long story short, my symptoms got tremendously worse and i ended up going all the way to the Houston Methodist hospital (where i live) and lone behold, my lovely doctor prescribed me amoxicillin for... strep and an ear infection :) Long story short, i could've been treated by now and been back on my feet. Instead, i am now dealing with an ear infection, sinus infection, swollen tonsils, high fever, and horrible body aches due to the account of one test i asked for not being ran. That entire visit was a big oops. From the front desk, to the nurse drawing my blood, and even the doctor. Maybe they all had an off day. Unfortunately.. Not going back to experience another off day at the expensive of my health lol. read more

Daughter went after checking in the day before for a 3:15 arrival. She arrived at 2:45 and the waiting room was packed. No waiting outside. She was finally called back to an exam room at 4:20. She went to have her wrist X-rayed and when she finally saw a health care provider she was told the X-ray machine was backed up and so she never received the X-ray for her wrist. My son has been very happy with their service but my daughter's experience was unacceptable. She received a phone call today after filling out a review and the lady had the nerve to tell her she was wrong and argued with my daughter. read more

I had an appointment for 3pm and didn't get looked at until 4:15. Very slow, would not recommend.

This place is amazing! They see you quickly and treat you with the most care. I highly recommend Integrity Urgent Care. They don't let you leave without checking you out and making sure you have the treatment you need to feel better soon. read more

Love this place!! So clean, the doctors are all very nice. You can make an appointment ahead of time online which is awesome!! Great people and super kind read more

Although I entered Integrity Urgent Care feeling badly, the care I received went a long way in boosting my mood. It started with the great customer service I received from the receptionist. Then, continued with the young lady who triaged me. Last, but not least, J. Dwain Hancock, PA-C didn't make me feel as if he was shuttling me along an assembly line, trying to get me out as quickly as possible. He was thorough and caring, taking the time to explain what was going on and the treatment plan he recommended. Integrity has definitely set the bar high for themselves. But, based on my visit today, I have no doubt they will continue to demonstrate they are definitely up for the challenge. read more

I so love the doctors at this clinic that I hate giving this place a negative review, but... unfortunately, we have had a nightmare experience with their billing and back office. We called in advance of the visit and were quoted $170 for a standard visit. We had a standard office visit, where the doc looked in my daughter's ears and talked to us. We got a prescription from the doctor, which we had filled at a pharmacy. We had no tests, no labs, no anything that would have contributed to a higher cost. When we got the bill, it was $350! I thought it must be a mistake. I called. No mistake. No explanation of what was causing the misrepresentation. We have had multiple phone calls to try to clear this up, but they are using HIPPA as an excuse not to discuss the bill with me (my daughter is 18 and a student at TAMU). Then when my daughter calls, they tell her things I know aren't factual to try to manipulate her. It is a really bad situation, and there seems to be no way to discuss any of this with the people who really care. Watch your pocketbook. If you go there, pay cash and don't wait until a bill comes. Once the bill comes, you will have NO recourse! They will do everything in their power to cheat you, including misrepresenting their owners, which is a shame because their owners are the doctors. It is unfortunate because the doctors are really good there. I just have to warn anyone considering them to watch out. It will cost you! Both time and money. read more

Doctors were really nice, office very nice and clean. Convenient weekend hours and was very easy to get a last minute appointment for a broken arm with a very short wait! The doctors were great with little kids! read more

The wait time was maybe 15 mins at most. Everyone was very helpful along with how easy and comfortable it is to talk to them! I would highly recommend. My doctor gave me multiple options and was very understanding. Perfect place to go if you have no primary care physicians in College Station. Thank you! read more

We were told we had an appointment but ended up waiting in line behind all the walk ins. Ridiculous.

I've lived in for almost 3 years and hadn't found a place where I felt comfortable. Being shy and hating to be sick. They make you feel right at home. From walking in, to waiting isn't the waiting room, waiting in room it's self, to being seen and checking out everyone is so calm caring and kind. So blessed to be so close to a location that makes you feel like family. read more