I found this place through Groupon and oil change, alignment, and tires were all done! I called them before I purchased the coupons and asked for a quote for tires as well. Jack gave me a good deal. What I really want to say about them is, he was VERY patient and explained every single question. I was happy with their works and customer service. I know where to go next time. :) read more

Do not get tires from this place - they installed my tires like jagaloons. My car pulled to the right consistently after getting tires here. I didn't want to deal with them any further than I had to and other tire places / honda coudn't figure out what was wrong. Finally I just got all 4 tires replaced and the problem is gone. Avoid these scoundrels. read more

Avoid this place at all cost, they forgot to tighten my rear left lug nuts down after oil change/tire rotation. My tire ended up going down Mira Mar Rd and hitting another vehicle. Luckily no one got hurt. Almost a month pass till I got my car back from all the repairs, I gave this place a call back to see if they were willing to sell tires for a lower cost, the manager was quite rude and was pretty much trying to sweep what happened under the rug. If you are looking for a long wait and unreliable service by all means go to this place. Picture is my car missing left rear wheel on Mira Mar Rd read more

Integrity Tire - Dude where's my wheel? - Tires Near Me - San Diego, California

I got a Groupon for a Conventional Oil change for this place for $18.00 - which was a steal. They normally charge ~$30.00 for a oils change. I made an appointment for 8 AM on a Saturday, their earliest time, but there was already a line when I got there. The man at the counter was super helpful and he asked for my key to check how many miles I had on my car (and didn't judge me for going over 2000 miles over the recommended oil change date). And I asked him to check my alignment and the under carriage of my car because I had went off leading accidentally the weekend before and he said they would do it for free. My only complaint was that he gave us an estimate of an hour and a half - which I was not expecting at all. But, they had Netflix on their TV in the waiting room so it wasn't too bad at all. The have a nice waiting room with a coupe cushy chairs, a water dispenser and a customer bathroom. The oils change only ended up taking an hour and my car was good to go! They said my car was fine and to not go off roading in the future - I really recommend this place! Just go in really if you plan on taking your car in on a weekend! read more

Integrity Tire - Groupon for Conventional Oil Change! - Tires Near Me - San Diego, California

I went here today for a tire alignment and oil change (Groupon) and dealt with some of the least professional mechanics I've seen in a while. From the start, just getting a time was already tedious. Asked if I could book an appointment, told no but that I could just walk-in. Once I got there, I was told it was going to be a 1.5 hour wait. That wouldn't be such a big deal honestly if they simply just did the work well. Alas, they did not, which is why I'm writing about it now. The groupon was for a full synthetic oil change and although the price was quite competitive, I wasn't sure if they actually did the work. When I got the car back, the maintenance light was still on. Which is funny because they claim to have done an "inspection." Maybe they were just admiring my car, but I would've appreciated if they finished the job. Like another reviewer mentioned, the lack of attention to detail seems to be a recurring theme. Not only did they miss the maintenance light, but managed to get oil stains on both overhead visors, and did not include the customary sticker that lets you know when to return (which admittedly is unnecessary, but nice to have). As for the alignment, there was not much to say. I paid $90 for them to have a machine diagnose the issues and I presume it was aligned properly. Numerous metrics on the report were out of acceptable ranges but they never explained to me why or how to fix it. Instead, I had to read up on it myself to see what's wrong and have come to the conclusion that an alignment probably isnt what my car needed. (The guy upfront had advised both an alignment and tire balancing). After the alignment, my car still veers to the right as if it wasn't aligned at all. The SAI before and after is outside of acceptable ranges and could possibly be the result of other problems with the car. Past mechanics I've worked with would not hesitate to tell me what's wrong and how to fix it. Instead, these folks just give me an impatient and gruff "do you have any questions? No? Ok, have a nice day." And frankly, after this ordeal, I really have nothing else to say to them. read more

*ALERT*. AVOID THEM. Went for a oil change and walked away with missing two lug nuts when they rotated my tires. The worst part was that front tires were never tightened so few days days later my bearing is destroyed. HORRIBLE SERVICE. AVOID THEM. YOU WILL WALK AWAY WITH MORE DAMAGES. read more

Integrity Tire - Missing lug nut. - Tires Near Me - San Diego, California

Pretty terrible service. Bought a Groupon for an oil change. I want through the website to make an appointment and got a confirmation email that they would reach out shortly. Never heard from them so I called and they told me the website is broken.. The manager told me he would squeeze me in and to come by the next day. So I went and was told they weren't taking in walk-ins. I told them about my conversation with the manager and they didn't care. Not worth your time. You should really take down your website appointment option... read more

I've been to these guys twice now. I found them through Groupon when I needed an oil change. The first time I stopped in I had no appointment and so they let me know it was going to be a while. Since I had so much time I took a walk to get lunch and before I had finished eating they were already calling me letting me know my car was done. Underpromise and overdeliver. I like these guys and I think I've found myself my new oil change spot as long as they keep up the Groupon! read more

*** DO NOT WASTE YOUR TIME, MONEY, OR PATIENCE HERE *** First thing's first, I don't go on Yelp just to leave bad reviews. I'm as easy going as you can get, and if the service provided was worthy of praise, I'll be sure to let the business as well as my friends know. But if you're so damn rude, that all you can do is back talk to a customer and interject with "I've been doing this for a lot longer than you" while you're simply trying to describe an issue, then you better believe I will go out of my way to to make it known. This generous ONE STAR REVIEW is brought to you by the manager (LOL!) Angel. He might consider himself the "professional" but he sure as hell is an amateur when it comes to basic human interaction. Customer service isn't just absent, it left the building a long time ago. I'd give him the benefit of the doubt and just chalk it up to him having a bad day (which is fine since we all do sometimes), but after reading the reviews, it's obvious he's having more than just a bad day. Thankfully for both of us, it takes a lot more than just a terrible lack of customer service to get a rise out of me, but damn was my patience wearing thin! So putting our personality clash to the side, the quality of repair I received was about equal to the customer service! Long story short, I'm taking my car to a different shop and paying another $100 for a completely new alignment. I was left with such an unpleasant experience at Performance Tire that I would feel more comfortable knowing a real PROFESSIONAL worked on it. read more

Called the shop and spoke to Angel, informed him I was a half mile from his place and had two flats from screws and it had just happened. I'm minutes later I'm at the shop and he's getting the car checked. Free repair for one tire with a Military/Veterans's discount for the replaced tire. (Angel took the time also to show me why one tire had to be replaced versus a repair. Awesome serviceman) Highly recommend this location and ask for Angel read more

Integrity Tire - No fixing this one. - Tires Near Me - San Diego, California

Was referred to these guys by my engine mechanic for a wheel alignment on my track car. They got me in right away and did a great job for a very reasonable price. I was so happy that I took my daily driver there to align the car after all our rain and hitting all the potholes!! Once again, a great job and reasonably priced. Go there. Good shop!!! read more

I hate it when the batmobile needs some adjustments, and I hate it even more when I'm on a long road trip!!! Fortunately for me I found this place and an awesome crew headed up by Angel. The team here was swamped but they recognized that I was just passing through town and couldn't drop off the car and come back for it later so they did everything they could to get me back on the road in record time and with more than reasonable prices. So I'm back on the road and the batmobile is performing superbly while I'm fighting crime and some random j***s in the road! Thanks Angel and team! read more

OH MY GOODNESS. Everyone working today deserves a round of applause. I walked in with a Groupon for an oil change. Me, not knowing ANYTHING about cars, had no idea that it would only take one hard break for my tires to explode. Everyone working today basically saved me from an accident by taking the time out of their day to show me EXACTLY what was wrong. I told them I was on a time limit. I gave them 25 minutes to do an oil change, put on 2 new tires, and do an alignment because I had to go for work. I was in my car at the 25 minute mark. I'm extremely impressed! Not only that, everyone was extremely friendly and prices are better than fair. I would recommend them over ANYONE ELSE any day. read more

I really wish I read the reviews about this place before anything. If you can afford to take a day off from work for an oil change, then Performance Tire/Integrity Tire is the one for you! Last week (Tuesday) I purchased their Groupon deal (full synthetic oil change & tire rotation), and it said an appointment is required. Cool, no big deal. So I called them up, at around 3pm, mentioned the Groupon and asked if they had any openings for that day. They said they did not have any openings, BUT ALSO SAID that I can come in anyway and they'll take my car in. Perfect! I get ready and make my way over there. Got there at around 3:30pm and told them that I spoke with one of their employees about taking my car in without an appointment. The guy at the desk goes on his computer, looks through his binder and tells me that they can't today because there was a bunch of cars ahead of me. (I'm really understanding, but also hate having my time wasted, so I get that things happen. No big deal!). He apologized and said that I can book an appointment with him for the following week at 3pm. So I did. Booked and confirmed. Which brings us to today. Ended up being ahead of my schedule for the day, so I decided to give them a call. I mention my appointment, and asked if they had any earlier openings. I get the same answer. No openings, but I can come in anyway, except it'll just take awhile. I declined and stuck with my 3pm appointment. I get to Performance Tire approximately 10 minutes early before my scheduled appointment (3pm), and the guy at the front desk (a different one from last week) checks me in and does his thing. After he was done, he then tells me that my car would not be done until closing time (6pm). WHAT! I have to wait 3 hours??!! Appalled and confused I asked 'Why?'. He vaguely explained, "There's a couple of cars in the garage that aren't moving." Then I said, "Even with an appointment, it's gonna take that long? I scheduled it last week." He exclaimed, "Yup! But if you want to leave, we can give you a call when it's ready." ... SMH. Yeah, I get there's unforeseen circumstances, but seriously??!! I was not prepared for a 3 hour wait and booked this appointment for a reason. What I don't get is, what kind of business does not honor appointments? Do they not respect their customers' time? Like everyone else, I have things to do and places to be. I figured at this point, if I rescheduled my appointment or come back another time, I'd have to wait another 3 hours maybe longer. Luckily, I live relatively close and decided to take an Uber back home. About an hour and half later, I receive a call from one of their employees informing me that they JUST started on my car and telling me that I should change my brakes with them. I politely declined and told them I have a family mechanic for that. For some reason, this guy was too pushy and not taking no for an answer. Then about an hour or so later, I get another call from them asking, "Hi Miss, it's about 45 minutes to closing. Are you looking to pick up your car today or do you wanna leave it over night?" What in the world?! EXTREMELY ANNOYED at this point, I responded, "Wait what?! You guys said you would call me when it's ready to be picked up. How long has it been ready for?!" His response, "Well yeah that's why I'm calling." Then I told him I'm on my way. If I could, I'd give the communication, customer service, and reliability of this place -5 stars. I'd rather pay more for better service elsewhere, than go back to this place. Pro: I eventually got an oil change. Con: It took (what felt like) a month. read more

Came in today for a groupon oil change near closing time. Was expecting angry employee, boy was i wrong. Josh working at the front was honest and customer oriented. He brought me to the back during the inspection and showed me where he recommended work to be done and because my car was old told me which repair would be costy (what place do you know would do that for their customer). I did not feel he was upselling me at any point. I only got the oil change today but if i needed any other work i would come back. I would highly recommend everyone come give them a try. If you are looking for honest and thorough technician look no further. read more

I had appointment and still waited 2 hours. Not only did they not rotate my tires (which was part of the Groupon I bought), but the maintenance light that lights up on my dashboard when an oil change is needed is still on. Can I be sure that they even changed my oil? What is it exactly that I paid for? Unfortunately this was a bad experience all around. read more

For starters, I'm under the impression that their business is named Performance Tire. Get your oil change somewhere else if you want to keep your car safe. They put a little slash in my tire. I know they did because I never take my car out. The slash was a brand new cut just to get some tire business. Plus, it's ridiculously hard for anyone to have that kind of a slash in their tires by driving around and for me not to take notice is really amazing. They really take me for a fool if they expect me to believe that it was done by driving and not by a person with a damn utility blade. This place has no integrity. If the deal is too good to be true, it is. You will not only be ripped off of the promised service, you will get damaged goods as a result. Please practice honestly if you want more business. The world depends on it. Customers depend on it. read more

Had a great experience at this place using a Groupon oil change+tire rotation deal. The location is not ideal, small, and can be difficult to find. The drop-off experience was straightforward. Picking up was a breeze as well, and my car seems fine. I docked off 1 star for a couple of minor issues. First, I was told that I will be called/messaged once my car is ready for pickup but that never happened. Secondly, upon picking up my car, the car was not locked and the hand brake was down even though it is in Parking mode. I wish they had been more careful and professional, which I would otherwise give 5 stars for this place. Nevertheless, my oil is changed and tires rotated for a great deal. read more

I've been to this location a few times. Every time they have been very helpful. It is a family owned business, very professional, friendly. Really like everyone who works here. Thank you guys! read more

Incredibly slow and no attention to detail or quality. Also try to upsell everything they can, would avoid this place

We came all the way from La Mesa in search of an honest, affordable, and professional oil change. We found it! Service was efficient and thorough. They even found a nail in our tire and repaired it, saving us from possible damage later. Service guys were nice and professional. They didn't try to oversell, which was refreshing. We will likely purchase our next set of tires from them too. Btw, they also take appointments. Tip: Bring a book and a cup of coffee for the wait since there is no place nearby to pass the time. The shop is very clean and there's a bench outside. read more

They don't do appointments but do have an unannounced lunch hour. I dropped off my car at 12:30ish and was told it would be two hours. So I got a ride home instead of waiting in the waiting room during covid and literally never got a call that my car was done. After three hours I called in and they said my car was ready, I picked it up and went on my way. One week later my drip pan was scraping against the road because they had either improperly installed the clips or not told me that I needed new ones. Benefit of the doubt is that maybe they were old and frail or maybe previous technicians hadn't put them back so I only had a few left. I had zero clips on my grease pan after driving my car maybe 30 miles which was very frustrating, unsafe, and preventable. I'll just pay for closer, quicker, and better service next time instead of cheaping out on a Groupon. read more

I wanted to give a shoutout to Anthony and Jorge. Anthony was the front desk guy, and from the start he was extremely helpful to ensure that I understood everything that was going on my car. He brought me in the car garage and pointed out some of the problems in my tires. I have never had a mechanic do this before so I thought it was very helpful. To be honest I don't know very much about cars so I just had to trust Anthony that what he was telling me was correct and accurate. Jorge was one of the mechanics here and he also explained some of the alignment issues in-depth that I had been having with my car. I thought the prices that they gave were very reasonable, about $50 for alignment and 40$ for tire balancing. Been driving the car, so far everything is working great! Thanks guys! read more

*HORRIBLE EXPERIENCE AND ATTEMPTED CONSUMER RIP-OFF* Unfortunately Performance Tire is under new ownership and the new management and technicians not only performed a shoddy alignment, but appear to have intentionally tweaked the ride height adjustments on my BMW. This caused cupping damage to the two front tires ($500+ replacement cost). After taking the car back twice to have the issue checked, the manager: Brandis told me the problem was that the springs on the right side of the vehicle had failed, which they could replace for approximately $900. At this point, I thought it best to have my BMW dealer check the alignment and "failed springs" as reported by Brandis at Performance Tire. BMW found that Performance Tire had not only improperly adjusted the ride height, but also left the camber adjustments on all 4 wheels only finger-tight. BMW re-aligned the car which immediately corrected the problems, except for the damaged front tires. After contacting Performance Tire customer service (Dan Schoof), and providing extensive documentation to support my request for a reimbursement of the alignment fee and damaged tires, I was offered only a refund of the alignment fee in exchange for signing a "release". Of course there was no acknowledgment of the "spring replacement scam". I chose to decline the refund in order to retain my freedom of speech to notify other consumers that Performance Tire MUST BE AVOIDED AT ALL COST! read more

I waited for over 3 hours, I didn't think it was going to take that long. One of the employees was pushy about some other things that my car needed. He insisted so much he suggested I called my husband. I did. We decided to take the car elsewhere for that specific service. Of course saying no always ends up being uncomfortable for everyone; and that's what happened. I do appreciate the fact that he showed me what was wrong instead of just telling me. I would have given them a higher review had it not been for this incident. I think that once someone says no the second or third time, they should just accept the answer graciously. The rest of the staff was great. I would go again only with the groupon. read more

Went here for a quick wheel alignment and rotation. Staff were very helpful and friendly. They were very efficient with my time and car drives great since visiting them. Would definitely go back and refer them to friends and family. read more

3+ wait on an appointment for oil change + tire rotation that ended up steering the car off balance. Groupon with this business = save money, but not your time. read more

Ive been twice now and will never go back. First time they were supposed to do a wheel alingment, they told me it was a waist of time since my tires were almost worn out. Came out of the shop and they said the alignment was fine... I know it wasnt, had to take it elsewhere to get it fixed. Then today went to get oil change on a group on and came up against the worst employee ever... I ended up cancelling the groupon and going to another place in RB where i was looked after and treated with respect.. Just not worth the friction... read more

I don't normally write reviews, but my recent experience with performance tire compelled me to do so. I went to Performance tire for my oil change/ tire rotation. I was initially happy with the service but then i noticed that they didn't reset my tire pressure indicator light on my dash. Then my car's undercarriage cover fell off. It was then i realized it was missing 8 screws. The undercarriage cover was dragging for miles before i realized one side came off. They didnt fastened the cover securely. My advice is to inspect your car before you leave the place. read more

Well equipped auto repair shop. They do all services bumper to bumper. New and updated equipment. Also the team is very good!

Simply asked for a air pressure check. He couldn't be bothered. Said his only tech who knows how to check tire pressure is out to lunch. What a joke! read more

I drove by one day after having to pull over wanting to buy coolant. They took me in and diagnosed that I needed a new radiator. The place I normally go to was too far to drive in rush hour traffic, I went with these guys. They worked me to finance repairs. That blew my mind. I'm driving my car and no more coolant drip trailing behind me. Thanks! read more

After unfriendly greeting and asking to cancel oil change Groupon, I was forced to pay extra and wait for an hour for the simple oil change. Though not making a logical connection between the two events, I found a flat tire (immediately after tire rotation was performed during the oil change) and a small screw was found in it. read more

I had a nail in my tire and found this place off yelp. I didn't make an appointment but I was able to get my tire checked out and they were able to fix it quickly. Inside was clean and they were very friendly. They even have Netflix in the lobby while waiting for your car to be serviced! read more

An Edit. This review was written by my wife and she accidentally put it under my page. However, after she told me how she was treated, I agreed that she write a review. She came in with a groupon that they advertised with, and they blew any chance for future business. Pathetic. Here's what she wrote. "I have used this shop for years and have been satisfied. But, when I went to get an oil change a couple of weeks ago, 2 of the 3 technicians in the front office were without masks. This is a very small space and when i asked one guy about a mask, he tried to bargain with me! not cool....i will not be returning." read more

Worst service ever. After 2 oil changes with them my car all of the sudden had no oil at all. My mechanic's inspection determined that they never closed the oil plug tight and all my oil leaked into my engine cover. The oil was super black, meaning Integrity Tire prob. never even did an oil change at all. The damage and repair for my car was close to 1000$. Integrity did not apologize or accept their fault and only offered a patched up repair from their mechanic. Be careful, they might not do a the right job on your car. read more

Stopped by for an oil change but told to make a reservation. Made a reservation and waited two days for a call back confirmation but never heard anything. Called them and they said the website is broken and just to stop by anytime. They started the oil change but then they came back and wanted more $$ for synthetic oil (per their computer) even though my owners manual says conventional oil is ok. Got a refund and left. Their WiFi is fast. read more

Went in today to get new tires and the guy was totally rude! Very bad customer service and before I could finish my sentence for saying I need to think about paying the amount he quoted (a fortune) for new tires he cut me off put up his hand and said bye!! There is no way I am spending money here ever! Nor would I trust them with my car! read more

Really appreciate the work and great customer service Gumer and John provided me. The shop was super busy and they were able to squeeze me in for a patch on my tire. John was super busy with customers coming in and out and still provided great customer service. Great job guys, thanks! I'll definitely be back if I'm in the area again. read more

What seemed to have started off as a good thing turned into a customer service nightmare. DON'T GO HERE. I got a Groupon deal for a tire rotation and synthetic oil change, drove all the way from Del Mar to where these dirtbags are, expecting to have a normal and pleasant experience (I'm a paying customer, what else am I suppose to expect when I walk into a business responsible for servicing my car?) I walked in today, 7/21/2018 at around 2:30 and immediately started getting verbally harassed by the guy at the counter. I tried to say I wanted the oil change and tire rotation I paid for on Groupon, but to no avail. He began firing off inappropriate questions and said he was happy to be getting off of work in few minutes. By this point, I was getting upset. The guy then had the audacity to ask me why I was giving him a "dirty look." A lot of awkward silence during this time as well. I asked to speak with someone else but he quickly said he was the only one working there. BS, there were others there in the back that I'm sure could have helped me. I walked out as he yelled out after me. THIS GUY LITERALLY HECKLED ME AS I WALKED OUT. This guy was obviously trying to get me to leave so he could get off of work. Super disrespectful and extremely rude. Here's a secret for you, Performance Tire: if you want any business at all, treat your paying customers with respect. We're the ones that keep you in business. I hope you go out of business and that slug gets fired. Shame on you. read more