I would put less than one if I could the service here is the worst I've ever experienced especially…read moreif you need prescriptions filled go anywhere else but here

So, I've had the displeasure of using this specific Walgreens pharmacy for the past three years. I…read moresay displeasure, because, Walgreens as a whole, has been nothing but a problem and I was forced to use them, for my meds, with Medicaid. When my doctors have made specific medical notes, WITH the scripts, that I NEED to take said meds starting by this or this date, it gets lost, 'deleted' without any notice or reason, or delayed for a week. The best one yet, took place last month (November 2024). I have UC and Gastroparesis with rapid weight fluctuation (lost 50lbs+ in a matter of three months, without trying) and my GI sent a script for meds to stop my GI seizes. Yeah, seizes. My stomach convulses and I can't eat or drink anything, and I pass out. Anyway, this location's dispensing pharmacist that day, told me it would be 'maybe a week, maybe more' to get the medication and refused to try and assist me in any way -- which is typical for them. That was unacceptable, especially since my GI specifically stated to BEGIN MEDICATION WITHIN NEXT THREE DAYS. Absolutely livid, I still remained respectful to the pharmacist. I did ask a QUESTION, though. I asked him what I would need to do, to change all of my scripts over to someone else -- this case, Walmart. First he said I'd have to call back for him to call and talk to Walmart's pharmacy, I reiterated it back to him, then he said 'no, just have them call us, it'll be no problem' and left it at that. It indeed was a problem. Walmart's pharmacy called to confirm and start the process of transferring all of my medications, only to be told that the specific GI medication, that I was supposed to BEGIN WITHIN THE NEXT THREE DAYS following, was completely erased from my file at this store, no prompt, nothing said, I found out when the Walmart pharmacist called and then told me. Even more livid, I had to wait for Monday (November 25th) to call my GI office and have them manually transfer it to Walmart, causing, yet again, a DELAY in care -- only to get a notification from that the specific Walgreens location, that it was trying to FILL the medications, INCLUDING the GI one. After being informed by Walmart's pharmacist that was told by the Walgreens pharmacist, at the aforementioned location, that 'it wasn't on file' with them. So, either someone screwed up, or their pharmacists (and I can assume all of those employed with Walgreens) are taught that if they screw up, they can lie about it and avoid consequences. Both aren't a great look for the company, either way. They need to train better employees.

Best pharmacist hands down not just in Springfield MO but better than any other pharmacist I have…read moreever dealt with when you walk in his staff greet you with a smile and by your first name Jeff the pharmacist is always got a smile on his face he goes above and beyond the normal pharmacist duties to make sure that his customers are took care of I will never go to another pharmacist as long as Orchard Hills is open and hopefully that's a very long time I have in a previous opiate addiction that requires me too take suboxone which is a highly controversial drug and a lot of stigma Jeff has never once treated me like a drug addict or unfairly or judgemental nor has his staff if anything they're carrying and concerned about clients health above and beyond a pharmacist is Duty hands down the best pharmacist in the United States if not the world thanks for your great amazing customer service and your caring staff and attitudes towards your customers it makes a world of difference compared to a pharmacy like Walgreens who could give a s*** less if you fill your prescription there or not I will always take every prescription I had even if it cost more money to fill their just because it's worth supporting a small Time Business that the owner of is very good-hearted and his staff also is too every chance I get I refer potential clients to his pharmacist cuz not only does he have the cheapest prices in town but you did the best customerservice and Care from his team I can't say enough good things about this Pharmacy other than if you're getting your medication somewhere else I recommend you give Orchard Hills a try and you would be surprised at how well you're treated and how they bring back the old school style to pharmacy and customer service A+++++++++++++

I don't know what happened to this business but they're front counter people you call and talk to…read morehave became rude and very unpleasant. I started going here because it was family-owned and I wanted to support that. And for a few years they were very very nice and down home. And I loved the pharmacy and I recommended them. Lately something has changed and they are rude Don't want to listen to you. And it's not a very pleasant experience I've had two strokes and be cancer. And it takes me a while to talk and get my thoughts in order. And they were rude and cut me off and the lady said can I talk now like I was not important at all. I transferred all my prescriptions from Walgreens to orchard hills because I wanted to support a family business. But they don't feel like a family business anymore. I don't know what happened but I might as well go back to Walgreens I got the same in personal treatment there.

This pharmacy was so help making my meds in liquid form. I couldn't afford the medication through…read morethe regular pharmacy. I recommend checking them out!

Best Pharmacist in town!! When alm the COVID fraud was going on I could get Ivermectin and…read moreHydroxychloroquine from these folks!! I am a customer for life!!

This location is off of a pretty busy street on the corner of a crowded intersection, so it's hard…read moreto get into if you are traveling south or east on the intersecting streets. I was able to find what I needed but the store is kind of run down with nothing special going on. If I was going by in the right direction I would stop if needed, but otherwise I could probably find a better location more convenient closer to home.

I went to get vaccinated and it was such a pleasant experience. I think the lady's name was Vivian,…read morelead pharmacy tech. She eased my fear of needles and provided important info regarding my visit. She was thorough and made sure I already scheduled my second appointment. Vivian was very professional and even stayed after her shift to squeeze my daughter in. We appreciate her extra effort today!!

Very nice store and the employees are very friendly and nice. Store is stocked well and offers…read morebetter service, variety and friendliness than the Glenstone location.

...When I go there, instead of some other place; I am NOT surprised that I can only fill half or…read moreless of my shopping list. ...I had bought this box of 200 face masks a short time before covid hit; I paid $2.99 for 200 masks. ...I also noticed that many of the store's private label brands have also changed; or been removed. Or go missing for a time between a short appearance. ...I like "On Coor's pork patties. They taste and look like the mc rib.. And is cheaper too. It's there now about half of the time. ...TTheir equate hydrocortisone was $0.78 but now is over 2 dollars. ...Are they price gouging? ...Ritz has a cheese cracker, that I like better than cheese it's.the first trip where it was not available, I went to the customer service desk, and they argued with me that they never sold it. ... After I got home, I dug the last box of Ritz cheese crackers, and found the receipt that came with it they didn't apologize for lying, just acknowledged that I was right. Their smug smile's really ticked me off. So, I now go mainly to hi vee or king cash saver.

Have been with them for a while before the name change and new building. There is no other place…read morefor your pharmaceutical needs. Friendly and family atmosphere. One prescription or thirty, they'll take care of you.

My girlfriend and I have been going to the medicine shoppe for more years than I can possibly…read moreremember. The staff and the owner who work here are the friendliest people that you could ask for to help you. If you have a personal question, they will be respectful and won't let you feel embarrassed. Another reason I keep coming to this pharmacy is because of the quick turnaround time on fills and refills. If you're tired of the impersonal service at the big stores, stop in and say hi. Oh yeah, if you see Laura (the girl with the curly hair), be sure and give her a hard time. You can tell her I told you to. Edit: I recently had a bad reaction with a medication I'm taking. I called The Medicine Shoppe and Chris took my call. We spoke for 18 minutes discussing my medications and how they work. The conversation was interspersed with casual conversation as well, because Chris is a very personable guy. True, our conversation didn't need to be so long, but it just goes to show how much he enjoys talking with his customers and his level of dedication to making sure everyone understands their medication.

This is by far the worst pharmacy. They are incredibly slow and inefficient which causes the…read moredrive-through line take way longer to get through than it should. I got in line and was the fifth car in the drive-through with over 10 minutes left. They proceeded to help only three cars in that time before just closing the window down for the night. The workers were moving, incredibly slow inside as if they had zero care in the world to actually help customers. The Walgreens pharmacy at Battlefield and Campbell is 100 times better than this one.

Walgreens is my favorite place to shop for chocolate when I'm not shopping in an actual chocolate…read moreshop. Walgreens sells the Fanny May brand chocolates which I enjoy so much. And I always have desk snacks for work and for writing and it's typically walnuts, pecans, pistachios or macadamia nuts. Yall, Walgreens has their in house brand called Nice. It's so accurate. The selection and prices are very, very nice. The sales are constant on the snack aisle and when you sign up for their loyalty program you earn actual cash back to apply to future purchases. If you are occasionally drawn to cute little gift items Walgreens always has a nice aisle filled with them. So many pluses to shopping here.

Very quick, friendly. Location is easy to get in/out…read more Moved here from KC area. A quick phone call, they had transfer of prescription ready and contacted us promptly. Drive through was prompt and courteous.

First, there is a long line at the drive thru and when I finally get to the window, the order taker…read morehas walked away and is working on filling Rx's for people not already waiting in line. Then the order taker finally comes to the window, opens it and stares at me. Okay, now we are two for two on customer service. If you can get past the lack of service, it's probably not a bad place to get your Rx's filled.