AZ Life Assisted Living Home has content & well-groomed residents who enjoy weekly live…read moreentertainment & a weekly hands-on activity, instead of just being "parked" in front of a big screen TV all-day, between meals. The owner/manager, Efimia "Effie", was a caregiver for ten years before opening AZ Life, so this is not just a business for her; she genuinely cares for seniors. Her husband, Igor, enjoys providing good ol' home-cooked meals ("comfort foods"). Furnished rooms, with or without private bathrooms, include internet connectivity & TVs with cable service. If you have several homes to tour in your research for "the right place", I would encourage you to start here. When I needed placement for an elderly friend of mine, As soon as I spoke with Effie, then had a chance to tour her home and meet her current residents, I knew my search was over. Then, after my friend actually moved-in, my first impressions was completely validated!

Don't be fooled by the smoke and mirrors. When first visited we thought wow this is a really nice…read moreplace; clean, bright, new etc. We needed to move our loved one quickly and were fooled by the packaging. I see the other reviews and the food, cleanliness etc. was there. We didn't trust the care after about 2 days. Our opinion is that these care givers have either no training or don't understand dementia at all. Caregivers are rough, loud and forceful; not gentle & understanding of the disease, family treated like outsiders and not listened to. We were not told at initial meeting they did not have over night staff (a must if you have a dementia patient, dementia patients do not sleep through the night and they should have known that). They continued to attempt to force her to sleep/lay down at night-loudly with frustration. (continually complaining that caregiver was tired, irritable and getting no sleep). They have very rigid rules and don't bend. Even convinced our hospice group to prescribe sleep medication, an absolute NO for dementia persons. Our loved one was afraid of all the caregivers. When we moved our loved one out after only a few weeks, she was a mess. Vomiting for days, unable to eat, sleep or even use her walker as she had done prior to moving there. She was much worse than before moving to this facility. Her physical, mental and emotional health has really deuterated after being there. I should have suspected something (guess I choose not to see) when most of our family meetings with owner, including Hospice social worker, we continued to hear owner talk about how much more money should could get. A red flag I didn't recognize.

Thank You, Inspira Caregivers!…read more Huge appreciation and special recognition for two amazing aides in the memory care unit at Inspira: Sandra, Hazel (originally from Philippines), Wuyatta,Damien & Venice. The care and support they give our parents every day is a difficult job, and they do it with such grace and kindness. Inspira truly provides the comfort of knowing our parents are cared for in this next chapter of aging. We are so grateful!

My mother was in memory care here and it was terrible. They had very little staff and residents had…read moreto wait too long to get care. The food in memory care is different than the restaurant and it was disgusting. A hot dog and chips with no ketchup or anything for 9k a month. We moved out.

Montecito is a beautiful senior living facility! The staff is so wonderful and attentive to…read moreeveryone's needs. The front desk staff is really pleasant and so ready to assist when you walk through those doors whenever I have come to visit. I love the type of care the Seniors receive. They also have an amazing Bible study on Tuesdays which is good for their souls. I can't say enough good things about them. They always greet me with a big smile and conversation that it's obvious they truly care about people. There are so many good people from Housekeeping, Restaurant and Maintenance employees that I would love to recognize each and everyone of them for taking such good care of all The seniors that live here. I know I didn't mention everyone by name but want all of you to know how much I appreciate you and all that you do for the families every day. Thank you very much, from the bottom of my heart.

Don't walk away from this place, RUN!!! Both of my parents were in the memory care. And it was…read morejust awful! The rooms are dirty. Their clothes got lost. They wanted to order a prescription to medicate my mom for showering just because she didn't understand that she needed to? Hello?! When someone has dementia you don't give 'options'. You say it's shower day, yeah and go get it done! SMH I firmly believe that the staff has no real dementia/Alzheimer's training plain and simple!

I cannot say enough about Morningstar at Arrowhead. Frank had been at this facility for 2 1/2 years…read moreand had been at two other facilities prior. The staff was caring and great to him, as well as me and the other residents. I would spend time at the facility with Frank and got to know the staff and residents, all great, caring individuals.

Beware of any care facility that has a sales representative. The rep. is not required to be…read morelicensed. They have no fiduciary duty bound by law. Promises are made to perspective residents that often are not realized. The sales representative works on commission. That's why the move in fee is extremely high. Morningstar employee turnover rate is extremely high. They have also been through several directors in the short time they have been open. Do your homework before moving your loved one. Check with Arizona Department of Health for complaints. Our family finally gave up on false promises from management and corporate. We as a family knew the care for our loved one was extremely poor, but we never truly understood how bad it was, until we moved to a different facility. Morningstar and many care facilities are all faced with the same situational problem. Caretakers require very little training, they dont even need a high school education. Research requirements to be a caretaker.....it's scary. They are under trained, under paid and are expected to fulfill great responsibilities for residences that require special, high skilled care. For those of you who have experienced the same frustration we have, don"t give up. There are a few well run facilities out there. We recently lost our Mother after a long battle with COPD. She lived her last year of her life at Rock Creek Memory Care in Surprise AZ. They don't have a salesperson. The director works personally with perspective new residents. The director is responsible for any and all representation. The employees are all well trained. The staff are all long term employees. They work with passion for the residents because they love their job. They have zero complaints with AZ. Dept. Of Health. They are family owned and operated. My family hopes this review helps people who are just beginning their journey with their loved one. Hopefully you don't learn the hard way, as we did. I would never, never recommend Morningstar.

This team is amazing, Caregivers are attentive to residents, food is great!! the home is beautiful!…read moreClean and very inviting! Definitely recommend for anyone looking to get their love ones taking care of. They have activities that fits everyones needs!!

My family was fortunate enough to have learned about Golden Age from a very trusted source who…read morepersonally used them. I hope this review serves the same for anyone faced with the very difficult decision of where your loved one should reside. My grandmother moved into the home in approximately January of 2007. I can speak for the family when I say we have been blessed and will be eternally grateful to Gabriela and her staff for the 8+ years of outstanding physical and exceptionally loving care of my sweet Grammy. Of course, all of the basic care was provided. Meals, personal care, medication monitoring and health care coordination. But it was the all the little things that added up as well. The birthday celebrations, holiday parties and the personal touch of dedicated consistent care givers that made such a difference for us. This group home provided our family great peace of mind. My Grammy was very happy there; she was safe and loved. I just cannot give a more glowing recommendation of Gabriela and her team. Thank you!!! Lynn Bryan

Royal Oaks has almost completed its renovations in their main building, where nonresidents can…read moredrop in to their coffee shop, grill, and dining area, so I went to investigate. The coffee shop is named Thrive, the old Acorn Grill is now Wild Cactus, and there is also a lovely dining area with cruise ship sounding daily special menu items and a regular menu too. The bar renovation has not been completed yet, but these other areas are open for business and look fresh and appealing. I haven't eaten there since the renovations, but will be doing so soon. Before getting into the campus, you'll have to pass through the gates, telling the guard you intend to dine. Take time to look through the changing art exhibits in the hall gallery too--many are available for purchase at prices far below their worth.

ROYAL OAKS SUCKS, worst place to work at, no good pay. Shitty benefits that don't even promise you…read morenothing. I wouldn't work here I wasted to shitty years working here and all for a stupid policy they left me on my second warning not even a third time or anything. Ip half the time is dirty barley any work to do over there. Machines hardly work half the time. So I don't recommend it to be living there at all. For those senior People who want to live there, don't its a waste of money by the way. 5k + for rent to just be sitting on your death bed.

We absolutely love Palos Verdes, the staff is incredible. They care for the residents as if they…read morewere their own family. My mom's been there for 4 months now and I have seen how compassionate and caring the staff is, I highly recommend Palos Verdes. Once a month they have a family night and tonight they held a "prom" which was an absolute blast. I cannot say enough good things about Palos Verdes!!

Very good pricing excellent staff wonderful assistance. I'm very impressed with the help I've…read moreGotten from the executive director and the sales consultants.

If there was a way to give a negative rating, I would. My step father was in there for one week and…read morewas extremely abused. He had 2 black eyes, bruises all over his chest, back and arms. These people put on a good face but behind the scenes they are terrible people. My step father will sometimes flinch when we go to help him. The worst part is he couldn't tell us what happened because he couldn't remember. If you care about your loved ones with dementia, you will choose another place. RUN FROM THIS PLACE.

My mother was a resident at Terra Pointe Memory Care until her passing. Her care was top notch and…read moreshe was very content. If I had any questions they were answered with respect. The staff were friendly and caring and the food was very good as well as really nice activities for the residents.

The daycare is amazing and the staff is extra friendly. We love everyone at Benevilla and highly…read morerecommend them

Did not even know they had a thrift store,but I can vouch for when they used to have a meals on…read morewheels I had to use them before an operation and for awhile after--and I have never had a volunteer group so friendly and so kind as from Benevilla. Well organized from the staff on the phone to the volunteers who deliver. This organization is aces, and has my utmost respect in every area. Help Benevilla if you can--they deserve it!

As a professional photographer, I work with a variety of senior living facilities and by far,…read moreHeritage Communities and all of their Orchard Pointe locations, including the one here at Terrazza are at the top of their class! There is so much JOY in the residents and the teams that work with them and there is a true sense of comradery, family and connection. As seniors age, mental and physical capacity may become diminished, but there is still so much spark in the residents I have worked with here and I truly believe it's because the teams working for the communities foster such a wonderful spirit of love and togetherness. They speak hopefully, lovingly and faithfully and it really reflects in the faces and eyes of those who live here. They are committed to loving the residents and you see it! I am not just saying this because I have worked with them for several years doing marketing photography, but because I truly do see a special difference in these communities. Heritage is truly top-notch and a place I've already started comfortably recommending to family friends, because I believe they have something truly special.

My dad lived at Orchard Pointe, Terrazza, for the last 10 months of his life within their memory…read morecare division. I would visit my dad twice a month, then once a week, and ultimately every day before he passed, and all of my visits were completely without notice, as even I didn't know exactly when I would be there next. With that said, each time I saw my dad, I found him to be very well cared for, dressed in clean clothes, hair combed, shaved, and in good spirits. The staff knew what his habits were, be it how he takes his coffee in the morning or a nightcap in the evening. His room, bedding and personal items were always clean and organized. I credit the staff entirely for his condition. The staff was always very caring and helpful to my dad and to me as well. Everyone knew who my dad was and how he was doing on any particular day or week. They were encouraging of him to play the piano as well as other activities, but they also gave him the space to do nothing if that is what he wanted. Without question, Orchard Pointe was a great place for my dad to have lived his end of life, and I would recommend them to anyone wholeheartedly.