We tried to hire them for pest control service/ (2x). This company does not show up. DO NOT HIRE…read moreTHEM!

Technicians get a five star--they are polite, hard working, and extremely helpful. They go above…read moreand beyond. Management is confusing things. They had a bad answering service, so they fired them and now phones go unanswered. Bills are never sent. Customers are somehow supposed to intuit what they owe despite not knowing what services cost nor what services are performed. Appointments are scheduled via text message. There is no way to communicate if that works but often the technician doesn't show. Most of the time our technician is very kind and will let us know. But he's taking that on himself. He also lets me know my balance due. But, it is up to the service rep. We didn't always have such great, caring guys.

Eric was great. Very professional, thorough, and easy to work with. He took his time walking us…read morethrough everything he found, explained things clearly, and made sure we felt comfortable asking questions. Nothing felt rushed, and his attention to detail really stood out. We came away feeling confident and well-informed, which is exactly what you want in a home inspection. I highly recommend Pacific Inspection Services!

As the trustee of the home, I truly appreciated the excellent service we received from Eric. He was…read morefriendly, professional, and able to get us on the schedule quickly, which was especially helpful during a time-sensitive process. His inspection was thorough, and he took the time to clearly explain his findings so we felt confident and well informed. I would absolutely recommend him to anyone looking for a reliable and knowledgeable home inspector.

Nick was super helpful in a pinch and went over and above what I needed. We not only had our rain…read moregutters cleaned but completely unclogged where he provided video of the drains working properly. He also suggested a foam for low maintenance in the future which I had been wanting to do for a long time. He also completed repairs to the fence and gate door. I would highly recommend him.

Nick is awesome! He called within two hours to see what we needed done. He started the next day…read more Everything was completed within 3 days. He repaired our front brick steps that were loose. He installed flashing to close a gap between the front of our house and a brick border and he matched the yellow paint to perfection! He took care of some dry rot we had. He arrived on time, he was professional and his rates were reasonable. He also made some great suggestions for future work we are thinking of in our backyard. We will definitely call on him for our next project!

We had a crawlspace inspection in August 2023, which was thorough and easy enough to schedule. The…read moreinspection report was sent as a link in an email which worked when I first opened it. However, I recently needed a copy of the report and the link no longer works. Over the past month, I have contacted Seth twice by email and once by phone message about how to get a copy of the report WE PAID FOR and have not heard a word back. Very frustrating and unprofessional. Can't recommend.

Seth was terrific - not only was the price reasonable, but the service was great. He was reliable…read moreand efficient - showed up on time, was clear about what he needed and when, and made steady progress. It's clear that he's very knowledgeable and experienced. We had him inspect a few different buildings and he was very systematic. The report was very thorough and clearly outlined (with pictures) exactly what was wrong and where. He caught issues that even someone who's worked in construction for a long time didn't notice. After his inspection, he spent a significant amount of time to answer all the questions we had and show us his findings (including being willing to get into the crawl space again!!!), including sharing suggestions that will save us time and money. This was all above and beyond what we've experienced in the past with other inspectors. As buyers, we were really impressed by Seth and thankful that we picked the right person for our home inspection!

For an older home we thought we had mold in a few places, called him to do an inspection, he just…read morevacuumed 3 rooms for any mold particles. Did not do any further testing, scraping walls for samples ect...as it would be an extra cost. As it was the bill was over $500.00 for just vacuuming and testing those samples. The whole process took maybe 20 minutes. Would not recommend him. Felt like he took advantage of us

Rob was extremely responsive and quick to do a mold testing at our rental property. Very reasonable…read morepricing and I appreciate that there is no vested interest in what the results are- as opposed to getting testing done by companies that offer remediation services and could questionably alter results. Highly recommend.

I was highly impressed with Tony's professionalism, timeliness, and final report. I got in touch…read morewith him on a Saturday, and he confirmed an appointment 48 hours later (we were working on a tight inspection contingency). He was early to the inspection, patiently answered all the many questions I had, and promptly provided the report. He gave us great confidence in our home purchase, and I would certainly work with him again. Plus, he's a very nice guy.

Called to order a home inspection on Tuesday and Tony was able to come out the very next day on…read moreWednesday! Tony was prompt, personable, and thorough in his inspection. Being a first time home buyer is nerve wrecking; however, Tony was so helpful and informative it helped soothed the nerves. We even got the inspection report the same day! Would highly recommend.

We had never heard of "flying termites" until a swarm of termites took up residence around our…read moregarage. Fortunately, we had just had a positive experience with Hall Bros and we called them. James sprayed the area and eradicated our problem. Good service . We're satisfied customers.

Great experience with James at Hall Brothers Termites in Mill Valley. Our contractor found…read moresubterranean termites when he opened a wall. James came out immediately to solve the localized problem so our contractor could close up the wall and keep our project moving forward. James and team came out the next week to treat the whole exterior of the house (with a 5 year guarantee.) James was great to work with - very communicative. We highly recommend.