Integrity, my butt! This is one of two guys we called to have a minor electrical repair done on one of our rentals, but were ignored. Poor customer service.
I think it's ridiculous to be open for business and when a potential customer calls, you make a decision not to call back. We called this guy a little over a week ago, but he didn't have the decency to return our call.
We explained the problem on his voicemail, left our phone number twice, and asked if we could get a ballpark estimate on price and time it would take to get the job done. It was just for replacing one outlet. I imagine that the job was too small for mr. "integrity". If this were my business and if I was very busy, I would call the customer back and explain that it would take me a couple of weeks to get to it...but to flat out ignore someone is very rude.
I would never call this guy again based on being ignored. I called a handyman instead who gave me a great price. If he shows up as scheduled and does a great job, I will write him up, so stay tuned. read more