Eris Rose was very knowledgeable and extremely helpful when it came time for me to buy a new family…read morevehicle. She found the perfect lyriq that fit my family's needs with a new baby and our financial needs as first time car buyers. She was also very helpful explaining all the new tech to my husband and I. I was hesitant on purchasing an EV because it seemed complicated, but she walked us through step by step. I LOVE my new lyriq and so does the entire family. I will definitely buy from Eris on any future vehicles!

I have purchased vehicles from Cavender Cadillac before, including my current Cadillac, so I…read moreexpected another positive buying experience. Unfortunately, because of one sales manager, this will be the last vehicle my family ever attempts to purchase from this dealership. We visited the dealership on Monday, and our salesperson was absolutely wonderful. She was friendly, patient, knowledgeable, took us on a test drive, showed us multiple vehicles, and followed up exactly as she said she would. She deserves five stars. Unfortunately, everything changed the moment the sales manager became involved. We had been negotiating on two vehicles. When I found out one had over 2,000 miles on it, I decided to purchase the other one. Suddenly we were told it had already been sold. When I questioned how that was possible while we were actively negotiating on that exact vehicle, the story immediately changed. Minutes later they called back saying it actually wasn't sold after all and that I could buy it if I got there before closing. At that point, my trust in anything they were saying was already gone. The worst part of this experience, however, was the sales manager. I have never been spoken to by a business professional the way this man spoke to us. From the second he got on the phone, he was arrogant, disrespectful, and completely unwilling to listen. Every time we tried to explain something or answer one of his questions, he talked over us, interrupted us, and raised his voice. He wasn't having a conversation--he was talking at us. It didn't matter what we said because he had already decided he wasn't going to listen. From the very beginning, we explained that we finance through our bank in Wisconsin. We purchase multiple vehicles every year, and we understand exactly how the financing process works. Instead of respecting that decision, he repeatedly argued with us, insisting we needed to finance through them. He even told us we couldn't buy the vehicle unless we financed in Texas, despite the fact that my current Cadillac was purchased in Texas and financed through our Wisconsin bank without any issue. He repeatedly made comments implying we couldn't afford the vehicle or didn't have enough money to put down. Those comments were insulting, unprofessional, and completely uncalled for. Several times during the conversation he arrogantly stated, "We sell three cars a day. We don't care if you buy one or not." He also continuously tried to pressure us by saying another salesperson had someone ready to buy the vehicle and that we had to get there before they closed to sign paperwork. It felt like one pressure tactic after another. What frustrated me the most wasn't that we couldn't reach an agreement. It was the complete lack of respect. We were treated as though our questions were an inconvenience. We were talked over, yelled at, interrupted, and belittled throughout the conversation. At no point did this manager show any interest in listening to us or earning our business. My family owns a successful multi-million-dollar business in Wisconsin, and we purchase vehicles on a regular basis. We know how buying and financing works. We have worked with many dealerships over the years, and I can honestly say I have never experienced customer service this poor from anyone in management. We ultimately chose to walk away--not because of price, not because of financing, and not because of the vehicle. We walked away because character matters. Respect matters. Integrity matters. This manager demonstrated none of those qualities. The salesperson was excellent, and I genuinely feel bad that someone like her has to work under a manager who treats customers this way. One manager cost Cavender Cadillac not only this sale but every future purchase our family would have made there. Based on this experience, I cannot recommend this dealership to anyone looking for a respectful, honest, and professional buying experience.

Such a GREAT experience here and would recommend this CarMax to everyone! I did most of the…read morepaperwork online so it did make it easier when I got there. We were early to our appointment but Leo helped us as soon as we came in, he had multiple customers at the moment but was putting the effort to help everyone as much as he could! They were short staffed so it did take a little longer than it probably would've but everyone there was apologetic about the wait time and you could tell they were doing what they could! I'm so happy with my experience and will recommend this location to everyone now!

I really wanted to give this place five stars but I could not. Their online approval and…read moreapplication process is great, except what happens once you're done. When you are done, you start getting communication from five different people to complete your process. Every single person tells you, you are done...and youre not. Every single new phone call comes with a new application process or paperwork that is not done. The last person finally told me I was ready to go.And they had an express appointment for me to pick up my car. When I was six minutes away, I get a phone call to complete the process... Needless to say I was very upset. I finally get there and have to fill out a lot of the paperwork I already filled out because, for some reason, it was not filled out. After all was said and done, despite the promise of an express process, they now had to go get the car and clean it because it was not ready to go. The car was great and I have not had issues with it and the price was good... But if only they could work on the service.

Getting the car in for a 5k service today. The Mummy is playing in the Customer Lounge. Whatever…read morehappened to Brendan Frazier? Happy Motoring.

I was treated with such care at World Car Mazda North. I appreciated not only Cody Goodwyn's time…read morebut his genuine support and patience throughout my day of purchasing my Mazda 3. Very low stimulating music. I also appreciated how each dealer wasn't trying to fight over which person gets to me first. The coffee could be better, otherwise very nice and clean place! (I came to this place before I even read reviews about this location because I was just shopping around, but i definitely would recommend Cody Goodwyn as your dealer. My sister and I both left with a new 2026 vehicle) I also want to add that for the financial part of the process you will be taken to Kia next door, I just didn't really like that part of going back and fourth from one building to another.

I worked with Alex H., and after a day of dealing with bad dealers, working with Alex was great!…read moreSuper friendly, knowledgeable, and transparent. Arguably the best dealership experience I've ever had. I can't speak for any other dealers at Jordan Ford, but Alex made my experience stress-free. Highly recommend. Also shout out to King Solomon and the other friendly gentleman that wore a cool belt (you know who you are )

I bought a used CPO truck from Jordan. My salesman, Tim Lee, was very attentive, knowledgeable and…read moreengaged in the whole process. I've bought a dozen cars in my time. Working with Tim and the managers at Jordan definitely ranks up as one of the best sales experiences I've had. There was an issue with possibly not driving the truck off the lot that day. Tim, managers, and repair people worked to ensure I drove off in the vehicle I wanted. I highly recommend Jordan, Tim Lee and the whole team. It was a very positive experience.

Recall repair and oil change. Ended up with a tire purchase too. The service advisor was great…read more Even the manager stepped in to ensure I was getting helped. Work done timely and with photos. Reasonable pricing. Fast turnaround around. Why only 4 then? 3% charge if using credit card. Which most people do as who carries $600 around ? Many charge 3%. BUT here's my rub - No accounting - dealer claims I paid cash for the repairs and charged me 3% - that means they don't claim the 3% as income AND I can't claim the 3% as expense. My receipt does the repair work and cash paid - not the extra $60 for processing. Moreover they said the debit card is not subject to the 3% charge. Why? Same processing service. Finally - they don't tell you up front - which is something the service advisor should do out front. Heads up to the 3% or use debit card - or get the cash. I would have saved $60. Seems like a little bit it's really not. Bit not enough to lose more than one star

Absolutely terrible business. We were supposedly the first people to look at a Kia forte and right…read morethen and there we decided to get the car (on a Thursday, 7pm). Randolph was closed and so we only needed the bank's approval to get the car BUT they told us they would take the car back to get serviced/ detailed and it would be ready for us the next day around noon. The next day they call us back just to tell us they have sold the car to someone else!!! End of call they said they would call us back. Never did. We ended up calling them back and the next 1-2 phone calls they were running us in circles but this time telling us there was too many issues with the car and they can't sell it to us. Don't think about getting a car here unless you want your "purchase in progress" sold right behind your back.

I bought a car at the at the north I 35 location. While in the process, they answered every phone…read morecall every text within minutes. When I got home I found I had missed a small crack in the headlight housing. I thought I was OK since I was manufacturers warranty as well as an extended warranty that I purchased. The Kia dealership says no because it was caused by an outside influence. Now enterprise won't answer my texts. Weird how that works. Now I am out 1200 bucks for the headlight.

I cannot say enough good things about Claudia and her team at Enterprise Car Sales. My husband and…read moreI had been looking for a Prius to downsize and get a ride that was more fuel efficient. The car was in mint condition, and they immediately went off to fill up the tank and wash the car as we were going through the paperwork. Claudia was exceptional in walking us through the process and giving sound suggestions on warranties. Her manager (I can't remember his name) went above and beyond to negotiate the best interest rate. Great experience and incredible customer service. We will be back when the time is ready to purchase another vehicle.

I have not been to a dealership in thirteen years and World Car Nisssan made me feel right at home…read more I was able to get the perfect customer service from the gibbing u til the end! I highly recommend this dealership to anyone who is looking for a good new or used car with the best service possible!

do not trust World Car Nissan in Live Oak. My experience here involved blatant deceptive practices,…read morea massive breach of consumer privacy, and extreme negligence by top management, specifically the General Sales Manager and the general manager who refers to himself as the executive manager. First, they sold me a vehicle without properly inspecting it. I actually have audio recordings of GM admitting that they skipped required internal processes and cleared engine codes prior to selling me the car to hide the fact the vehicle had no oil in the engine. And they delivered a car that was dirty and had 30 miles left in the tank. Even worse is how recklessly they handle your highly sensitive personal data. When I took my car, I found another customer's fully signed auto loan and lease agreement left inside my vehicle. This document contained all of that person's private personal information. I immediately notified management on a Saturday about this massive security breach. Instead of securing the customer's data, they completely ignored my warning and didn't retrieve the documents until two days later. The GSM admitted on recording that they allowed the vehicle to leave the lot without verifying valid insurance, even though they had us sign official paperwork falsely stating that valid insurance was provided. They are systematically cutting corners on required state documents. When notifying the GSM of these infractions he proceeded to cut me off a lot and call me "buddy" along with his service tech calling me by a different last name. When the GSM was made aware of the vehicle not having oil which was confirmed by three different sources including myself and a autozone tech all of which were recorded by several cameras and at different angles the GSM provided a tow truck only for the camera that was recording to be disconnected from my dash. When confronted the GSM said he had nothing to do with that and the GM later when asked said " You just don't do that". On top of everything that was said, When asked directly " Not to mention, the service engine light wasn't on, which means they erased codes" the GM responded by saying "Right absolutely". The only enjoyable part of this whole situation was our interaction with the finance manager who was amazing the whole time and looked out for us which can't be said about the rest of his team. Lastly, I have management's admission of multiple other infractions fully recorded on audio and video but these were the worst of it.