Recently purchased a 2026 Toyota corolla SE and I love it! Thomas Elliot was a great salesman. I'm…read moreused to salespeople making me feel pressured and rushed but not Thomas. He made the purchase smooth and a very pleasant as well as answering all my questions and meeting my requirements for the type of vehicle I was looking for.Very great experience thanks to him!

A Tale of Two Experiences 3.5/5 The Personal Side: I got…read morecaught in an awkward position due to some internal drama between dealership staff. Things felt even weirder when we walked into the finance office and one of the employees had his coworkers staring at my wife and me. I just smiled, waved, and kept moving. The Business Side: Outside of that, it was a standard dealership transaction. We haggled back and forth, but ultimately landed a great deal. Erik was pleasant and professional throughout the process. Jonathan, the finance manager, was awesome and he beat out USAA's interest rate, respected my time, and got us out the door quickly. The Bottom Line: At the end of the day, I separate personal awkwardness from business. I go where the best deal is, so if the price is right in the future, I would buy here again.

Eris Rose was very knowledgeable and extremely helpful when it came time for me to buy a new family…read morevehicle. She found the perfect lyriq that fit my family's needs with a new baby and our financial needs as first time car buyers. She was also very helpful explaining all the new tech to my husband and I. I was hesitant on purchasing an EV because it seemed complicated, but she walked us through step by step. I LOVE my new lyriq and so does the entire family. I will definitely buy from Eris on any future vehicles!

I rarely write negative reviews, but the difference between my experience with Cavender Cadillac…read moreand another Cadillac dealership was so dramatic that it deserves to be mentioned. I called Cavender Cadillac to schedule service for our 2026 Cadillac VISTIQ, which has several recall items that need to be addressed as well as an issue with the electric charging door not closing properly. I spent approximately a minute and a half explaining the vehicle and the service needed. At the end of that conversation, the receptionist told me they could not help because their system showed that I owned a Chevrolet. I explained that yes, I had previously purchased a Chevrolet Silverado EV through Cavender, but I was calling about a completely different vehicle--a Cadillac VISTIQ that I did not purchase from Cavender. I offered multiple times to provide the Cadillac's VIN so there would be no confusion. When she finally agreed to take the VIN, I began reading it to her--and the call disconnected. I called back about 30 seconds later, reached the same person, and after beginning the entire explanation again, asked whether she had been the person I was just speaking with. She acknowledged that she was and casually said we must have gotten disconnected. Eventually, I was able to provide the VIN and explain the situation yet again. The interaction continued to feel disorganized and surprisingly inattentive. I was told they could possibly get the vehicle in several days later and that a rental might be available later in the week. At that point, I simply said not to worry about it. Two minutes later, I called Sewell Cadillac. The difference was remarkable. Within roughly 90 seconds, the representative understood exactly which vehicle I had, took the VIN, addressed the reason for service, offered me multiple appointment times that same day--through the evening--and confirmed that a loaner vehicle would be available. Same Cadillac. Same service concern. Same city. Completely different customer experience. And to be clear, this is not coming from someone who believes Chevrolet customers should somehow receive lesser service. My Silverado EV was approximately a $100,000 vehicle as well. Good customer service should be good customer service regardless of the badge. But when a dealership represents Cadillac and sells premium vehicles approaching or exceeding six figures, there is understandably an expectation of organization, attentiveness, and a certain level of service. My experience with Cavender fell extraordinarily short of that. Cavender did call back approximately a day and a half later to say they now had availability. By then, Sewell had already taken care of everything. When I explained that, the response was essentially, "Okay." That interaction really summed up the experience. For anyone in the San Antonio area considering where to service a Cadillac, my experience between these two dealerships was genuinely night and day. I will gladly drive the additional distance to Sewell going forward. Cavender may be perfectly capable of selling expensive vehicles, but based on this experience, the service side did not feel remotely like a premium dealership experience.

Such a GREAT experience here and would recommend this CarMax to everyone! I did most of the…read morepaperwork online so it did make it easier when I got there. We were early to our appointment but Leo helped us as soon as we came in, he had multiple customers at the moment but was putting the effort to help everyone as much as he could! They were short staffed so it did take a little longer than it probably would've but everyone there was apologetic about the wait time and you could tell they were doing what they could! I'm so happy with my experience and will recommend this location to everyone now!

Mikaela in the business office single-handedly ruined my life. I paid over 8,000 for a down payment…read moreon a vehicle I was asked to return, upon returning the vehicle Mikaela and Jerry informed me that the only way I would be refunded for the down payment is if I allow them power of attorney to sign my name. Mikaela personally cancelled the refund of my deposit and is informing me that she doesn't have a manger on site. So either she the one managing the location or shes lying.

Getting the car in for a 5k service today. The Mummy is playing in the Customer Lounge. Whatever…read morehappened to Brendan Frazier? Happy Motoring.

The only reason I'm giving two stars is the fact we did find good value in the price of the car we…read morebought. Other than that, I would've given zero stars. The service and process was horrendous. The new car was filthy, even after they attempted to clean it, which has zero attention to detail. The car also only came with one key fob. They could not find the other, and had no urgency to replace the missing key fob. Too many other negative comments to mention here, but I would steer clear of this place, don't waste your time.

I didn't buy my vehicle here, I was just in for normal maintenance an oil change and tire rotation…read more Overall it was a great experience. The associate who helped me was friendly, professional, and efficient. Everything was done in a reasonable time and they kept me updated, which I appreciated. My only minor complaint is they do try to upsell you on extra items. That's really the only flaw, but I want to be clear it has nothing to do with the associate helping me, it's just on the paperwork. Not a deal-breaker, just something I wish they wouldn't push so much. For routine service though, I was happy and would come back.

I am shocked at the negative reviews, I almost didn't think about leaving a review because I…read morefigured they had tons of great reviews! I had a wonderful experience on the used car side. It was a vehicle purchase for my nonprofit and they were absolutely wonderful! It was the first purchase we had made under the organization so I wasn't really sure what to expect, but the guys walked me through everything. We noticed an issue with the A/C on the test drive. They kept it a few extra days to make sure everything was replaced and in good shape before I left the lot! I absolutely recommend visiting Jordan Ford! ESPECIALLY if you're looking for a cargo van.

Louise Help me on purchasing My new Chevy truck , super happy with his communication and made my…read morepurchase smooth and fast !

Super nice people we started manager Eli , and then it was Scott our sales person…read more and our representative person John Ledrama . Thank you for help us . we are going to enjoy our upcoming retirement

I am ecstatic! IF you are ever in need of a vehicle, Enterprise Auto Sales on 11238 N Interstate 35…read moreSan Antonio, TX, is the place!!! From my sales agent Kelsie Parham, I received an easy-going, full of life, patient, kind, and knowing the business. I drove @ 4 hours after receiving my approval. People may think I am crazy; however, when you receive the fantastic care I received, you too will be ecstatic. Kelsie checked on me while I traveled. I never received this type of people skill (Caring) from anyone. Once there, I received a greeting by a beautiful smile from the front desk (sorry, I do not remember his name). Kelsie explained everything to me in detail and made sure I knew some car features (that she chose for me). If I did not like the car, of course, there were more. I witnessed others come in to speak with her, and she was just as kind and patient with them. You are an exceptional, beautiful, patient, and caring individual, Kelsie Parham! Your spirit resonates with me. " KEEP HER ENTERPRISE! and give Kelsie what she deserves." I wanted to hang around with the entire staff. Thank you, everyone, especially Kelsie, for showing me another side of the car business. BEST EXPERIENCE I EVER HAD!!! I will be back when the time comes and I am telling everyone you all- LOL- (EPIC)

It was very bad the manager would not even take the time to even listen to my insurance person…read moreAngel do better Quality it was not your store was very hot not water or nothing offered Texas is hot hello They said 2 people called in but no excuse for the treatment

I had a great experience with Kevin Minor. He's a solid guy who was professional, friendly, and…read morenever made me feel pressured. Highly recommend requesting him to help out if you're looking for a car! Thanks for all your help Kevin!

I took my truck in for routine maintenance work yesterday (10/15/2026. My service advisor was…read moreJarad. He is a nice and pleasant no nonsense kind of guy. He communicated with me by text regarding technician's recommended an/or required repaires. All work was completed in less than 2 hours. Thank you Jarad. You are wonderful.

I was poking around online one day and found this '07 SL550 AMG at a steal of a deal. The website…read moresaid I could text inquiries, so I did and someone promptly responded. My husband and I made an appointment to come take a look at it and we were greeted by a very nice gentleman named Gabe. We really liked the car when we test drove it, but it started smoking about 10 minutes into the drive. When we returned, Gabe assured us the problem would be fixed and sure enough! Two days later it was perfect! Unfortunately, the car got sold before we could seal the deal, but Gabe was so awesome, we knew he was our guy to purchase a vehicle from! Over the next few weeks, Gabe stayed with me and walked me through several loan steps (I don't do this often, so I had a lot of questions) but he constantly checked on us and made sure he was looking for the exact car we wanted...even on his days off and after hours! AMAZING CUSTOMER SERVICE!!!! And BEHOLD! We just walked out with a 2011 black SL550 with 70k miles and in PERFECT condition!!! We signed the paperwork with Cory the general manager, and he was amazing as well. He walked us through all the paperwork, explained it thoroughly, and gave us a maintenance package to go along with it! He told us how diligently him and Gabe searched for that particular car at the price we wanted. We feel so confident that our car has no issues. These people are the most trustworthy and honest bunch. I don't think I'll ever set foot in ANOTHER dealership again!!! Thanks again, Gabe and Cory! You guys rock!!!

Worked with Michael, he put me in a beautiful vehicle fast and at a great price. So good in fact,…read morethat my bank had to double check if the price was correct after seeing the appraisal. Highly recommend!!!