I am a veterinarian and routinely perform surgeries myself; however, for my own dog, I did not want…read moreto perform the procedure personally. I am extremely selective about whom I trust, and I wanted her spay and gastropexy done by someone whose surgical skill and judgment I trust completely. Dr. Natt performed a laparoscopic spay with laparoscopic-assisted gastropexy, which is significantly less invasive than traditional open surgery. The procedure went smoothly, and my dog recovered remarkably quickly with minimal discomfort. Her healing and overall outcome were excellent. I would not hesitate to trust him again with my own pet and highly recommend him to colleagues and pet owners seeking advanced, minimally invasive surgical options.

Very disappointing experience. Over prescription and over charged. I'm submitting feedback to…read moreCalifornia Veterinary Medical Board. I was given medications and charged unrelated to actual treatment. Walgreens refused to fulfill the prescription as it was printed and not even signed. I wasted hours driving to even find one pharmacy over weekend to give me ointment. I have not seen any vet clinic this incompetent. Everything felt rushed, and I wasn't given a chance to fully understand or consent meds given. Communication and transparency need serious improvement. Would not recommend. They are there to bag the money doesn't seem to care about pets.

This review is SO overdue! I have been coming to Dr. Michelle for 9yrs . She is amazing!! Where do…read moreI begin!? I just love her staff. Everyone is so friendly and helpful, and they really all care about animals. Dr. Michelle has always been wonderful. She listens, she's patient, my dogs love her, she's professional and just a pleasure to coordinate with when it comes to my dogs' care. I lean on the more holistic side of care, and I love that Dr. Michelle really takes that into consideration when we are discussing health and meds. She doesn't just run to medication for the answer all the time. I really appreciate the balance of some holistic remedies with modern medicine for the dogs. My older dog Snickers has pancreatitis and he is on prescription food, but Just Food for Dogs as a topper and other vitamins she suggested. Also, the prices here are very reasonable. I've had to take the dogs to other vets on the occasion the office is closed for a week, and other vet prices are very pricey! Arroyo Animal Clinic doesn't try to sale me on procedures or meds. We just address what is needed. There isn't a sales pitch like some other vets do. Things can get expensive (I've had surgeries here, teeth cleanings, blood panels, and all those are not cheap. But still overall service and care cannot be beat. They really do care about you and you're animal. All in all, Arroyo Animal Clinic has been my go to veterinary for years, and I'm not going anywhere else. I drive from San Jose to come here and will continue do so until Dr. Michelle closes shop.

The team did an emergency surgery on my dog that they later decided was bigger than they could…read morehandle and needed to go back into surgery at an animal hospital capable of handling the surgery. I had to transport my otherwise healthy 3 year old English Bulldog 40 minutes away right after he was out of first surgery with open wound. My dog ended up not making it out the next surgery due to complications of intubation. But I wonder if they would have just referred me to the capable vet instead of offering to do the surgery they were confident in after reading X-rays and later decided they were not capable of doing maybe I would have a different outcome.

This clinic is excellent for cat care. They are always responsive and considerate of your concernsread more

I wish someone had told me this before I went: They will refuse to do an exam on your cat, but…read morethey'll still charge you for an exam. Just paid $350 to have no exam done but for my cat do be drugged and stressed out for days. They will only examine your cat if your cat is 100% docile or pumped full of potentially fatal sedatives. If your cat so much as flinches or growls (which any cat-owner knows is normal at a vet!), they will refuse to do an exam. They claim it's because they don't want to stress out your cat, but let's be real. Five minutes of being burritoed is way less stressful for most kitties than having drugs in their system for days, especially if they've got kidney problems and/or are elderly like my fur-baby. Save your time and money, don't go here. Make sure to call vets ahead of time to see what their procedures are. I would have done that if I'd thought such a nonsensical thing were even a possibility (which it never has been with any other vet).

Been coming to this Vet since my fur child has been three months of age. My boy is five years old…read more He is always taken care of when I need to bring him in.

I originally started bringing my dog here because a friend had a family member who previously…read moreworked at this clinic. I've had my dog since he was 8 weeks old, and all of his care had been handled here for years. My first major concern happened during his neuter procedure. The staff emphasized that we needed to arrive exactly at 8 AM, so I gave my dog a bath beforehand since I knew he wouldn't be able to bathe after surgery. My dog is hypoallergenic and has hair rather than fur, so he takes a long time to dry. He was still slightly damp when we arrived because I didn't have enough time to fully blow-dry him before the appointment. Hours went by without any communication from the clinic, so I finally called to check on him. That's when they informed me they hadn't even started the procedure because they were waiting for him to dry off in the kennel. I was extremely upset that nobody thought to call and tell me my dog's surgery had been delayed for hours over something so minor. After the surgery, I followed all post-op instructions, but weeks later the stitches still had not dissolved and my dog was becoming irritated. Because my trust had already been shaken, I ended up going to another vet for a second opinion and to have the stitches removed. Despite all of this, I decided to give the clinic another chance. My dog had his first dental cleaning and extraction here when he was around 3, and now at age 7 he needs another cleaning. This time, however, they suddenly said that because of his underbite they could no longer handle his "anatomical challenges" and referred me to a specialist in Aptos that charges nearly double and is completely out of the way. What doesn't make sense to me is that they successfully cleaned his teeth before, but now they're saying they can't do it again. After more than six years of bringing my dog here with no major medical issues, it's incredibly disappointing to now feel like they no longer want to service him. Overall, the customer service has been poor. Communication is lacking, emergencies don't seem to be prioritized appropriately over routine appointments, and my experiences here have left me very disappointed and frustrated.

Murphy Pet Hospital took care of my good dog Jordin who was a Yorkie. Dr. Sawyer did a great job in…read moreassisting my dog and the care he had for her was amazing. A good vet clinic to get your pet checked at.

The nurse practitioner during the examination was giving me rude looks. When I told her my concerns…read moreat other previous clinics, she couldn't help but laugh.

We were with Dr Cameron for 35 years (long before she opened her own practice), and while she…read moreabsolutely deserves to have a wonderful retirement, she is dearly missed. If she were still there this would be a 5 star review. That said, I was disappointed with the new ownership. My first visit with Dr G was my last. I meant it when I told the front office I would never see him again. He has terrible bedside manner, spoke to me like I was clueless (I spent 15 years in vet med), and was only interested in pushing unnecessary bloodwork for a pet that wasn't even there rather than the pets I did bring in (he barely examined them as it was). Dr Saggi I liked enough, but ultimately decided to move onto a practice that I didn't have questions about. There were just too many red flags. While I didn't expect things to be exactly the same as they were, I'm sad that this is what's become of Dr Cameron's legacy.

Great first visit. Team was efficient and organized. They knew their stuff and helped my cat get…read morethe antibiotics she needed. Rachel at the front desk was so kind and helpful as well. Very proactive. I look forward to working with them again.

My family has been taking our animals here for years. Bruno, our yorkie, who passed away last year…read morewell into his teens was a really sweet little guy and was always treated gently by the staff and Dr Bakhari. When Bruno passed away it was at the clinic (it was his time, he was in pain). They gave us the space we needed with him to say goodbye and made a difficult situation no more difficult than it needed to be. I want to talk a little about their prescription policies, after reading a review about frustration that ELC asks to speak to you directly instead of just sending prescriptions to other places, or wanting to make an appointment before renewing certain prescriptions. It's literally relevant to the phone call I had with them today! My cat Guava has had urine crystals in the past and was put on prescription food, since then he's had no issues. I called in to renew the prescription since Chewy bounced it back to me as expired. They asked me to bring him in to do a check up and urinalysis before renewing the prescription. Honestly, because he's been doing so well, I didn't even think to do that. At first I was like "aw man but he's fine! He's doing so well!" But I thought about it: this really speaks to the level of care they have for our animals. Sometimes we think everything's fine and we only find out it's not fine when it's *super* not fine. It's been a couple years since he was last checked out. If you don't know about cat urine crystals, they can lead to blockages which are fatal. I really appreciate that they want to make sure he's okay. I let them know I needed a week or two to figure out finances for the appointment and they said they could still send my boyfriend home with Guava's prescription food from their office in the meantime. And the lady on the phone was extremely kind and non-judgmental, which meant a lot. They've been nothing but fair to us, kind, and loving to my animals. When Guava had to be checked in for several days back when he had his crystals, they let me come into the back and sit with him while he was recovering, sticking my fingers through the bars to pet his head and give him what comfort I could. So yeah, I get the prescription thing can be inconvenient, but they care, and that matters more to me than anything.

I love this vet practice. I started coming to this vet when my old vet could not get my car in for…read morean appointment for over a week when he got into a fight with a raccoon. This office is available for last minute appointments when things inevitably come up making emergency room visits less likely. They also have fair pricing and are thorough and honest. I highly recommend

this review is very long overdue, but i cannot emphasize how much i recommend warm springs pet…read morehospital!! my baby Barry was having a rough health patch, but Dr. Ding and her amazing team took the time to figure out what truly was going on. after having his symptoms dismissed at other vets and spending so much on different diagnostics, i felt really frustrated; but Dr. Ding explained everything she recommended and every step of his care, all while being mindful of my financial situation and never making me feel pressured. the entire team was nothing but welcoming, supportive, and caring! it's clear they treat their patients like their own pets. Barry's feeling much better, and even though he has his usual primary vet, i will still make the trip out here to visit for his annual wellness and keeping up with his condition. thank you guys!

Whether your dog needs orthopedic surgery or routine veterinary care, I highly recommend Warm…read moreSprings Pet Hospital. The team is compassionate, communicative, and transparent, and they provided exceptional care during a very stressful time. From start to finish, the entire staff was kind, responsive, and incredibly supportive. The front desk team was always friendly and welcoming, which immediately put me at ease. Natalie was Everest's nurse on the day of his surgery and again when we returned, and she was wonderful -- kind, empathetic, and very responsive throughout the process. Dr. Chen thoroughly explained Everest's lab results, discussed areas of concern honestly, and helped me make an informed decision without pressure. Everest was diagnosed with a medial luxating patella and underwent a tibial tuberosity transposition (TTT) with groove deepening. The surgery went smoothly, and I felt confident he was in excellent hands. I also really appreciated the cost transparency. All pricing was clearly explained up front, with no surprises, which made everything much less stressful. Everest is recovering well, and I was especially grateful for the detailed, printed after-care instructions they provided. Having clear guidance to take home made me feel prepared and supported during his recovery. Knowing how genuinely cared for he was -- and how supported I felt as his owner -- means more to me than I can put into words. I'm so grateful to this team and wouldn't hesitate to trust them with his care again.

I have been coming to advanced vet for a few years now and I can say this is our favorite and…read morepermanent vet office. Every time we come in, they make us and our pets feel really comfortable and taken care of. Everyone is so kind, and great at explaining things without making it overwhelming. They've been especially amazing with our nervous, anxious babies, always patient, never rushed, and really good at creating a calm environment. And a huge shoutout to Kelly, the vet tech. She's the best, so patient, super caring, and always gives the most helpful information. She takes her time answering all our questions and genuinely cares about what she does, which really shows. We feel really lucky to have found them.

I cannot speak highly enough about the care Teddy has received at this veterinary clinic. Teddy has…read moregone through quite a lot with persistent skin allergies and recurring skin infections, and navigating those challenges as a pet owner can be incredibly stressful. From the very beginning, Dr. Tanya and Dr. Vu approached his care with remarkable expertise, patience, and compassion, which immediately gave me confidence that Teddy was in the right hands. Both doctors are incredibly thoughtful and thorough. They take the time to carefully evaluate Teddy's condition, explain treatment options clearly, and ensure that every step of the process is handled with care and attention. Their dedication truly made a difference. After everything Teddy went through, he is now doing much better and finally feeling comfortable again. I also want to recognize the amazing technicians and front desk staff. They are always professional, welcoming, and genuinely kind. Every visit feels organized, supportive, and focused on the well-being of the animals. It is rare to find a veterinary team that combines medical excellence with such genuine compassion. I am deeply grateful for the care they have provided for Teddy, and I would highly recommend this clinic to anyone looking for trustworthy, knowledgeable, and attentive care for their pets.

I had a sick puppy and the care he received was top notch. Yes it is expensive but my pup is worth…read moreit.

My dog was violently ill they made us wait over an hour while other dogs were seen with…read moreIn 20 min with the same symptoms ( yes I eavesdropped ). Seemed like we just got randomly assigned to the worst tech and he could not be bothered so we were not seen. We finally left and found care somewhere else. Just horrible