Don't Waste Your Time!! If you want something done in a timely manner this is definitely NOT the company for you. The owner/CEO of this company has definitely bit off WAY more than he can chew. He's too interested in the big fish and not the residential homeowner. Installation of the system took forever. He's easy to get a hold of when the $$$ is flowing but after that for any type maintenance or repairs? FORGET IT!! One of our cameras had broken. We repeatedly contacted the CEO/Sales Engineer (owner) over the course of 2 months. ALL of our phone calls went unreturned. Finally got the guy to come out and pick up camera to send back to supplier. Return follow up phone calls and emails were not returned in which numerous attempts of contact were made. Our threat of legal recourse motivated him and he finally did come out to my house with the still broken camera! He never even contacted the supplier for the camera, we called. At this point he was beyond the point of EXTREMELY Unprofessional. He yelled at me so loud the entire block heard it. He said HE DID in fact receive our phone calls and email but yet could not have taken the time nor had the common courtesy to return correspondence. After some harsh words, vulgar language in which he told me he was going to shove the camera up my @SS!!!! He even leaned over my gate as if he was threatening to physically strike me. Then told me he was "Too F**king busy!!! to return our calls" REALLY??? Really Professional...NOT I personally know of another residential client who he installed a security system for. They had the same problem with slow or no response to the point they had to become firm with him. In addition a large scale company in the area informed me that he was stringing a project out and taking too long and were unhappy with his service. DON'T Waste your time and save yourself the aggravation. Go with another company!! read more