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Integrated Media

5.0 (1 review)
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Services - Integrated Media

Home automation repair

Home theater calibration

Home theater installation

5 More Services

Component automation

Security monitoring services

Security system installation

Security system repair

Home system automation

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7 months ago

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Vivint

Vivint

(4 reviews)

DO NOT USE VIVINT - 0 STARS…read more I had a horrible experience with Vivint. The rep told me that all the equipment was included with the service. That was a lie--I later found out he had financed me for over $4,000 worth of equipment without properly explaining anything. That's deceptive and feels like a scam. I tried to cancel the same day it was installed, but because it was the weekend, I had to wait until Monday. Meanwhile, they had already run my credit and locked everything in overnight. When I finally got someone on the phone, they said it would take 7 to 10 business days just to cancel--after installing everything within hours? Make that make sense. Even worse, when I tried to cancel, they kept me on the phone for over 2 hours, transferring me from person to person who all tried to upsell me instead of just canceling my account. I said "I want to cancel" more than five times, and they continued to push products I didn't ask for. The entire experience was shady, unprofessional, and emotionally draining. Vivint uses manipulative sales tactics and lies to get people locked into long-term contracts. If I could give this company zero stars, I would. Don't fall for it--RUN in the opposite direction.

Service is CRAP help non existent. Just spent an hour typing back and forth. Do NOT use this…read morecompany. 10 days before they can come fix their shoddy equipment. Telling me I have a battery operated smoke detector that I have to change the batteries myself . I thought it was hard wired. Heck I could have gotten a First Alert cheaper. The doorbell has never worked properly. Please avoid this company at all costs!!!!!!!

Integrated Media - securitysystems - Updated May 2026

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