No one I know enjoys the dentist. After a few years of skipping the oral cleanings and just…read moregenerally putting things off I found myself in need of some teeth care. My wife recommended this location to me since she has been here a few times and she detests the dentist. I knew immediately it would be a good place to frequent. From the time of my first cleaning and x rays including a consultation to create a dental plan that would meet my needs the experience was friendly and very pleasant. Lucky for me my needs were few despite my neglect and I was able to do the necessary procedures in two stages and they were able to schedule it within my desired time frame. I will say that it took me quite some time to get in a initial appointment due to lingering labor problems and a busy clinic. Also they accept most all the insurance and even have payment plans to offer if you are in need. Overall a great experience and they have earned me as a repeat patient!

I almost don't want to rate as I don't want them to get too popular lol. I'm so selfish :)…read moreBut after over 10 years of not seeing a dentist due to anxiety I realized I needed to get my S together. I researched and researched a dentist nearby. They came highly recommended so I made an appt. odd times during Covid so I'm sure it was a different experience then before covid but they did everything they could to help ease my worries. I did end up having 2 cavities and needing a cap and it went smooth. The dentist is really smart and nice. The whole staff is. There is no need to worry if you have anxiety. They said my teeth even tho I needed a few things done they have seen people come in with way worse situations then I had that have missed one appt. it made me feel less self conscious about my lack of dental care. My Husband even switched and he liked it as well!! Our 12 year old goes here now and liked it too! *when we were planning to move out of state this was one of our cons- we'd have to find a new dentist. LOL although we delayed our moved I'm happy I don't have to search Hugh and low for another dentist that compares to ST

Round Lake Dental is the place to go when you need Dental work. Needed to have some work done, and…read moreit was literally pain free! The assistant Heather was very caring and let me know all the steps before they proceeded. It was very comforting knowing there was someone looking out for me. Dr. Zhan then performed all the procedures I needed. Smoothly and efficiently I might add. Definitely recommend!

I have been a patient for several major tooth procedures and have been very happy with the…read moretreatment, the concern the dentist has about my comfort, and the general attitude was very good by all the workers there.

I'll preface this review by stating that I'm in the military - and part of our creed declares our…read moreexpert and professionalism in our "craft" or skill-set as a Soldier. We demonstrate our skill-set as often as we execute our missions. In the civilian world Dr. Ness truly exemplifies what a professional should look like as a dentist, and he executes this art on a daily basis. This was my first visit to his office - and my mother-in-law (a retired dental hygienist) has taught me to be careful with new dentists, as many are only looking to gain $ from your visit (through fillings, crowns, and other expensive work). But Dr. Ness is not your typical "run of the mill" dentist. He invested a good portion of time with me inspecting each tooth himself, along with the help of his assistant. He tracked the stains of each tooth, documenting each tooth as he went. He took photos with a high-end camera (digital), and inspected the gums around each tooth, giving numerical ratings to everything. All of this information was inputted in his computer to compare progress on our next visit. The actual cleaning (also called "prophylaxis") was done very meticulously, as the plaque was removed with a steady hand. This resulted in a very cleaned and polished look and feel. I have a natural tendency to build up plaque in specific areas of my teeth and they took care of that with ease. Dr. Ness isn't afraid to use updated and modern technology in the art of dentistry, stays current with dental knowledge, and also (and maybe most importantly) cares about the individual as a whole and not just the mouth. I wholeheartedly support Dr. Ness's practice and actually look forward to the next visit 6 months from now.

Dr. Ness has been my dentist since I was a young child. Now 29, I still drive home to see him for…read moremy cleanings and care. I've also enjoyed getting to know Joyce over the past few years and really trust her to do a great job cleaning my teeth. Thanks again for being a great hometown dental practice.

New patient to Andover office. I was told an existing crown needed to be replaced as a small piece…read moreof that crown had broken off and it was possible that the tooth underneath may be decayed. The crown was removed and NO decay was found. I was ok with paying for a new crown so that I knew the tooth would be protected, but the new crown sat too high in my mouth and my teeth did NOT meet/close properly. The dentist became agitated by this and was clearly mad that he was having difficulties with the placement of my crown. He removed the new crown with greater force than he should have and cracked my tooth. Crowns are made right there in a machine in the same office, so after 4 hours in the chair he finished the second attempt of my crown. Then I was told that now I needed a root canal because the tooth had cracked. I scheduled an appointment for the root canal and was relieved to learn I could save the tooth, but had the great expense of surgery on the same tooth because my dentist had damaged it. I was told to return to the dentist to seal off the top of the crown. When I returned to the dentist I complained about the unnecessary expense this had cost me and said the least he could do is cover of sealing the crown after surgery. He did not respond. After my insurance had paid the dentist I received a call from the front office explaining that I still owed for the cost of sealing the crown after surgery. I was so angry. I paid with my credit card and explained that I would NOT return. Noone was concerned about my dissatisfaction. Six months later, at a new dentist office I needed my xrays. None arrived at the new office. I paid for new xrays because they didn't send them. Money is all that is important to them. They were not concerned at all about my welfare

I'm a recently retired veteran of 24 years and in the summer of 2021 I was still on Active duty…read morestationed in Minnesota. I had some work done at Twin Cities Dental in 2021. Part of the work that was done was getting a Night guard fitted due to TMJ. All the work was completed prior to my official retirement date of 9/1/21. On the day I retired I received a call saying my mouth guard was ready to be picked up, but I was out of town and couldn't grab it that day. Long story short I told them I'd have to wait to pick it up because my insurance would lapse that day. In the mean time I had to get on my wife's dental insurance to cover a root canal because the dentist at Twin Cities Dental cracked my tooth while fitting my mouth guard. 2 months later, Once I got in my wife's insurance I went back to Twin cities dental to get my mouth guard. Twin Cities Dental billed my new insurance (even though all the work was done while on active duty and covered under my insurance) and unfortunately they wouldn't cover it. Here we are 1 1/2 years later and I'm still dealing with these people. I called Twin cities dental and explained the situation and basically was told to bad so sad. I asked if they would work with me on the total cost of the bill and I was told no, I'd have to pay in full. They aren't willing to work with me the total cost!! I don't recommend Twin Cities Dental to anyone! They're all about making that money!

I went for my first visit, a general cleaning and they took such great care of me. The dentist was…read moregreat and took time to explain my x-rays. The hygienist was also very informative about her process and make recommendations. Everyone was very nice and helpful.

Dr. Hill makes all my visits fun, quick, and easy as possible and I appreciate her attention to…read moredetail. The hygienists (especially Andrea) do a thorough job during cleanings so I'm feeling good when I leave. Check them out!

I called in to confirm my son's dental appointment that he made 6 months ago as he had…read morepre-scheduled his next visit but had t written it down. I called Jan 31 and gave birthdate and his name and the office lady that day said he was scheduled for Feb 21 at noon after confirming his birthdate and name. My son came in on Feb 21 at noon and they had no record of the appointment and he had to schedule his next appointment for July as they couldn't get him in any sooner- he currently is in the waiting room/ cancellation list. I called to ask what happened to his appointment as I directly made call and confirmed his appointment on Jan 31- they answered they had no idea what happened- We have to give 24 notice of any cancellation for them otherwise we get charged - No ownership was given for their mess up/ mistake

Staff was very friendly with my kiddo. It was her first visit, and they treated her very well and…read morerespectfully.

worst dentist ever ruined one half of my mouth absolutely no idea how to even find cavity's, should…read morebe shut down. never stopped talking during the 6 times he had to do major work on my teeth. pulled two teeth because of him. lack of skill in this trade absolutely won't ever see the thousands I've lost again and won't ever get those teeth back.

Super friendly and knowledgable staff. Dr Lee and Robin and everyone are great. My family has been…read moregoing there for over 5 years, and it's always been consistent.

I am disgusted with this practice. They are scamming the government into using up your dental work…read morefor the first year. They call up patients ever 2 months for a cleaning and charge the government for the bill. They used up all my dental coverage for the first year with no consideration if I legitimately need dental work and when I did need dental work and was in pain I had no coverage let because they used it all based on greed and no consideration for the customer. I would not have been a customer of them had I know this in advance.

In 2022 I needed a valve replacement in my heart. It was to be done at the VA Hospital in…read moreMinneapolis.. The doctor wanted me to go to a dentist for a checkup before the surgery. I had just moved to the area. I had my teeth cleaned in Idaho just before I moved here. The dentist at Aspen Dental said I had to have a special teeth cleaning before the surgery. I had no choice I needed that heart surgery. I couldn't walk very much because of my heart. I had to pay $1500.00 for the teeth cleaning. It only cost $200.00 in Idaho a couple of months ago. Don't believe anything these dentists say. They just want your money!

I had such a great and relaxing experience at Ham Lake Dental! I haven't had any dental work done…read moresince high school and I've only ever had one dentist work on my teeth, so to trust Dr Kirkhoff was very hard for me. However, Dr Kirkhoff and his assistant Heidi put me at ease and the fillings I needed went by in the blink of an eye. The numbing was painless and I can't even tell the fillings are there! So thankful for such a great experience at such a clean and friendly office!

Ham Lake Dental provides a warm, friendly environment, with a complete range of professional…read moreservices. Their staff makes your experience both informative, and enjoyable. Lanette and Dr. Wendt are caring, efficient, and take the time required thoughout your procedure to make sure that you are both comfortable and informed.