This is the only insurance company I've ever been with where I can talk straight to the underwriter…read moreanytime I need. I can make an instant change to my policy anytime I want and never have to go through a broker who then calls the insurance company. The coverage and service is the best. I've been in aviation for a long time and this is the only company I use or recommend.

I have been a policyholder for a few months now, I haven't needed to use my insurance yet, and hope…read moreI never do. I went with Avemco because they were the best by far on my premium. I have called them twice with questions and they are really easy to talk to. I most recently spoke with Mel and he was very helpful and told me I was only about 7 hours away from a 9% reduction on my premium! Time to go fly! I am very pleased with their services and everyone I have talked to!

Service was great at first. Tyler no longer returns emails and when he does, it is weeks late with…read moreempty promises. Watch out for surprise policy increases.

Even as someone who never bothered to understand the ins and outs of an insurance policy, I knew…read morethat I was paying too much for my home and auto coverage. Tim and I did a thorough review of the policy and he was quick to answer all of my questions. All-in-all I'm saving $1,200 a year for better coverage than I had before!

Brooks Yetter was awesome, very easy to work with and went above and beyond to get me a homeowner's…read morepolicy on a Friday where we needed the policy same day. I would absolutely recommend him to anyone looking for insurance! Thank you Brooks!

My agent, Kathy Brandon, of Insurance Brokers of Maryland is possibly the best agent I have worked…read morewith in decades. She is extremely knowledgeable, diligent and hardworking; a true professional. This has resulted in better coverage at significantly lower premium costs than those companies that commonly advertise on television. Kathy has helped me with both my home and auto insurance. The companies she compared always had the highest ratings. This matters, if you have a claim, as I did. Gale force winds during a Nor'easter ripped my house apart and I had to file a claim. Kathy Brandon was there throughout the process to restore my property. Each year when I renew, Kathy stands ready to review and re-price my policies to insure I am adequately covered while not over paying. Just as importantly, Kathy's exemplary service permits me to customize the transaction so that it is convenient and efficient for me to perform the annual task of renewing my insurance. If you have been dealing with uneducated customer service representatives over the phone, your annual nightmare of insurance renewal is over. No more misinformation etc. Just call Kathy Brandon of Insurance Brokers of Maryland and she will spend the time and effort to take care of all your insurance needs with no headaches or worries.

Our neighbors highly recommended Wachter Insurance Agency and they did not disappoint. We dealt…read morewith Craig and he provided great customer service. He was personable, professional, organized, and very knowledgeable. He quickly responded to our calls and emails. In addition, he made some good suggestions. We felt like he really cared about his customers and that we were not just another policy. We highly recommend Wachter Insurance.

I have been with Wachter and Erie Insurance for close to 20 years…read more As with all professional services I use I keep looking until I find my "fit". I came to Wachter after a friend of mine told me about them and how Erie Insurance and Wachter treated her after her house fire. I've had to use my homeowner's and vehicle insurance a few times as have my daughter after her car was totaled. Wachter acted quickly and humanely asking after my daughter after her accident. When my ceiling fell in and I called Sandy at Wachter Service Master was here within an hour to start cleaning up the mess. If you're looking for an insurance agency who are professional and give good, old fashioned customer service I recommend Wachter.

Friendly and knowledgeable, always very responsive, and I saved a lot of money switching to…read moreMcDaniel Group in Fall of 2024! No looking back!

Not too often that I get to be the first one to review a business…read more The McDaniel Group operates under the Erie Insurance Group umbrella. Jim & John McDaniel have been taking care of my family's auto/home/condo insurance for over 30+ years. They are always very professional and prompt on EVERYTHING. * They do need to update their website though...... looks like someone was paid to start it and then stopped abruptly. With all of the horror stories out there with the major carriers, you still get the "small business" that cares feeling when you deal with them. Their rates are VERY competitive and they beat EVERYONE that I compared them to! Hint: If you live in Virginia, chances are that your liability coverage is WAY TOO LOW. When my wife and I gotr married, I saw that the outfit let her get by with miimal coverage.....basically, one small lawsuit from an auto accident, and she would've been toast.... That was one of the things they red lined very quickly when I added her to my policy. Awesome....Jim & John....... keep it up.......!

I had the great pleasure of interacting with Ms. Madison in order to obtain a bundled home and auto…read morerate for personal insurance. Madison was thorough and professional in obtaining quotes from your numerous carriers. I sought out your advise because I had been provided with insurance renewals showing significant increases in premium costs despite no adverse change in my statistics. Madison was an exemplary professional: hardworking, dedicated, knowledgeable, responsive, communicative and generally helpful. She was unable to match my current renewal rates , but she exemplified all the traits we value in our insurance agents. Kindly let me add, once we find a reputable insurance agent, we remain with them almost indefinitely. It's a long and trusted commitment. Madison worked very hard with all her knowledge to assist me in my home insurance needs, yet received no recompense. Consequently, I will be providing a very accurate but glowing report of your agency's highly principled conduct. I will be posting the review to the website, "Yelp". The advisory, is that, if one finds good people, share the news with your friends and neighbors. Madison gave me sound advice and I am grateful.

I use Jacob Ayubi for business and auto insurance, and I'm very happy with him as my agent. He…read morereally cares about his clients and is incredibly knowledgeable about how they can best protect themselves. He's gone above and beyond to help, and I saved $100/month on my auto by switching from my previous insurer. Highly recommend him and his awesome team!

Jacob is incredibly thoughtful and detailed when examining your coverage. He provides a depth of…read moreknowledge as well as friendly customer service. Communicative and consultative. Would absolutely recommend.

VW Brown, Eric and his associates on one of the dumbest agents I have come across in my entire…read morelife. Due to their incompetent and lack of listening and following instructions, I am being penalized an additional amount after paying my yearly renewal premium. Long story short, I was with Erie insurance and during my tenure I never had an issue. Ever since VW Brown took over Erie, the new folks have been nothing short of idiots. I have 3 homes, and multiple cars, all of which are screwed up on the policy with VW Brown. I explained multiple times of how my situation is with where each vehicle should be and how each property is classified and at no point was this corrected. Now, simply asking for insurance cards, leads to me being charged an additional $400 due to VW Brown, Eric Kane, and his associates incompetency. Truly, the mistake is by VW Brown and should be paid out of their own funds, yet they are going to make the innocent party pay. I work as a licensed realtor, and had referred my clients to VW Brown, which I will no longer do. I truly hope a better company comes in and removes there incompetent people...

I use VW Brown Insurance Frederick office for auto, home, condo and renter's insurance and am very…read moresatisfied. My agent was very knowledgeable and helped me find the best value among competing insurers (they deal with many, so you have lots of choices) and in explaining the various types of coverage. Was also very helpful in helping to decide whether to file a claim, what consequences might be. Over the years they have provided invaluable consultation on many coverage and claims situations. Tanya Crawford is excellent.