Called Dockery Appliance today for my oven repair. Doc said…read morehe could send someone over in 20 minutes. True to word Juma came, analyzed and repaired. Prompt, courteous and knowledgeable at a reasonably fair price. I highly recommend this local family business.

Another Dockery's visit (same day!) to service a GE refrigerator and another edifying experience…read moreconfirming the integrity of the most reliable repair service company I have ever had the pleasure to work with. All of my questions were expertly answered, and each step in diagnosis was perspicuously detailed. Informed by years of experience, Ijjumaa's chain of deduction and reasoning flows effortlessly. By the time he reached his conclusion, I felt no surprise and had a pretty good idea of the range of costs i faced. After clarifying my choices, he explained avenues for resolution and their practical (part options, time and logistics) and financial ramifications. He suspected that the $150 part (plus labor) was malfunctioning temporarily, having been frozen. Where Dockery's might have charged me for a part that was not working before removing it, they chose to invest in my trust by reinstalling the part and recommending a procedure to follow after he had left and the fridge had completed it's defrost cycle.

Reasonable pricing, responsive customer service, thorough technician -- cannot more highly…read morerecommend! Fixed my 1962 Royal Rose after others had deemed it beyond repair. I am so glad I reached out to them and you will be too!

Belgrove was very responsive to our online inquiry and request for assistance. Having a vintage…read morestove in a historic building, with limited funds, Carlita offered an online consult. Didn't t know how that would go but it was Awesome. Step by step She walked us through taking pieces apart to expose areas of concern. She was patient, kind, and very thorough. Carlita enabled us to confirm safe operation which was enjoyed by many. Thanks Carlita!!

I highly recommend Danny at D&M Appliance Repair!…read more My 2009 Kenmore 800 top-load washer suddenly stopped working, and the lid had stopped clicking properly. I described the issue to Danny over the phone, and he was able to expertly troubleshoot the problem before even coming out. He then went out of his way to squeeze me into his schedule the very next day, which meant a lot because, as anyone with a family knows, you can't go long without a working washing machine! Danny has the experience and knowledge to quickly diagnose problems and get them fixed properly. Just as importantly, he charges fair and reasonable rates. We've continued to use D&M Appliance Repair over the years because we trust Danny's expertise, honesty, and workmanship. It's hard to find someone you can genuinely rely on these days. If you need appliance repair, I wouldn't hesitate to recommend Danny and D&M Appliance Repair. Five stars all around!

Excellent communication and arrived when he said he would…read more Danny was very knowledgeable and let us know we were better off getting a new washer rather than repairing a part which would not solve all the issues that are yet to come from a 20 year old Miele dishwasher. Did not try to sell services. I saved this business and plan to use their services when the time comes. Left a great impression.

Mark came by to fix our fridge. In doing so he damaged the wall and the base board, then left…read morewithout mentioning it. When I saw it later that night I called him. He apologized and said he would fix it. I have called him several times in the last two months and he said he would fix it every time. He hasn't responded since. The fact that he damaged the walls without saying anything and his subsequent lies about fixing the problem show a lack of integrity. On the fair side, he came and fixed our refrigerator quickly and it has been working ever since. Which makes it all the more disappointing that he chose not to say anything about the damage, then lied about coming to fix it.

This is my second review of this terrific repairman. This time, I called to have my refrigerator…read morerepaired. As before, he was prompt, thorough, polite, and efficient. He responds immediately and shows up when promised, he does great work and cleans up after. I highly recommend Mark for any appliance repair. He's a hard worker, an honest man, and a real pleasure to do business with.

1/7/2021 I called…read moreTiso appliance store, and Peter C., the owner answered the phone. I asked Peter to please dispatch a repair person, to look at and (hopefully fix) the mechanism in my stove's oven ... which had suddenly stopped working -- on New Year's Day (Jan. 1, just a few days ago). About 2 hours later, Mike from Tiso called me when he was on his way, and he gave me his ETA. He arrived in less than his stated ETA -- and of course (smile) he was wearing a face mask -- just as I was. Within about 8-10 minutes, he had fixed, and tested the oven ... after carefully explaining to me what had been wrong. I paid by check, and he gave me a receipt. One, two, three!! All done! :). As I have before, I HIGHLY recommend Tiso Appliance store -- whether you live in Pelham (as I do) or not.

Nicholas Tiso had my stove not working so it didn't turned on and I called them and Nicholas told…read moreme that I had to buy a new one and they said they would charge 1,345 for a 2007 stove that ended up not working, then mark almost started a fire thank good I live 3 blocks from the fire

Mike was AMAZING he is knowledgeable, and patient, my boiler and thermostat had no power he came…read moreout and tested everything found out that it was my transformer his office ordered the part 4 days later he came back to replace it and he stayed to make sure everything was connected and working, the price was very affordable, I'm going to use him every year to service my boiler.

Wanted to mention also that Mike is so great with all of his skills - not only did he fix my dryer…read more(that was stuffed with lint, and didn't try at all), he is working on my gas oven currently and he also fully removed and installed my furnace and HVAC system. I am super impressed with his skill set and reasonable pricing. He cleans up after his work and is always on time.

Only slightly worse than useless. The first time they came, their repairman couldn't identify what…read morethe E50 problem with the washer/dryer was, So he said that as the drain pump was getting a bit warm in normal use, it must need replacing. At huge cost. Then, when this didn't fix anything, they refused to come back to actually fix the problem for about a year! Finally he did agree to come back to do the job properly when another error code started appearing! E21 (drain pump problem) But this time, despite his being about 20 years younger than he had been a year earlier, he had even less than the vaguest idea what was wrong and didn't even know that if you have a drain pump not working, the water won't pump out of the machine. So if you open the door, the undrained water will cascade all over the floor! Somehow I wasn't confident enough in his diagnosis that I now need yet another drain pump along with almost equally expensive sensors 'and sundry boards! What was surprising was how disinterested the manufacturer Magic Chef were in all this incompetence on the part of their AUTHORISED service technicians

They don't know what to do I had a bad experience with them…read more They came to fix my stove They couldn't fix it So they asked for money to go get some parts They never came back also they don't answer when I call Basically they are scammers

Not happy with them at all. The tech came out, didn't have to pull my dishwasher out, didn't have…read moreto change any parts, just removed a few pieces of food from the dishwasher and they charged me $250.00!! This is insane, the job took about 25 minutes. I will never use this company again and will not recommend them.

First time I contacted Jerel for several issues regarding a 13-year-old washer/dryer. We spoke over…read morethe phone, and he didn't charge me a separate diagnostic/home visit fee because he knew from my description what parts were needed and how long the repairs would take. He arrived two days later with the necessary equipment/parts and within less than two hours he took apart both machines and replaced the broken parts and moldy washer gasket and also vacuumed out the dryer since so much lint had accumulated around the burner that it could eventually cause a fire. Everything now working like new. Totally professional guy, easy to work with and worth every penny. He went over and above what was expected in every way.

One of the best service professionals I've ever dealt with hands down!!! Especially these days…read morewhen good help is hard to find. He's repaired my washing machine and oven door. Details... --on time --communicates issues and timing accurately --let's you know your options, even if he won't make as much money on a repair --comes when he says he will come --very responsive --very knowledgeable about home appliances and even some other stuff --professional and friendly --respectful of your home (cleans up any mess, takes trash with him, etc.) --reasonable prices Very happy with my service, and he will be my go to appliance repair professional.