Went in today for a scheduled service diagnosis. Spoke to Jackie on the phone yesterday. They…read moreagreed to $225.00 per hour. Get in this morning and the employee working the service stall claimed it would be $450.00 up front. Not what we agreed to and I wouldn't have wasted my time if that were the case. Was told by same employee that Jackie doesn't know what she's talking about. So maybe work on communication instead of bait and switch tactics. Won't be back.

I was looking to order a new truck had never really had good experiences at car dealerships. I…read moreended up. Emailing Sanderson Ford and they got right back to me. Told him what I needed Miguel the salesman explained everything to me, very simply told me the timeframe to have the truck built, and he was right on the money maybe came in a early They're the best dealership I've ever had experienced with. They didn't even bring up all the extras that big car dealerships make you sit through for an hour. It was your truck is here ready to go from now on anyone I know or if I need another car, I'm going to Sanderson Ford. Miguel, I think the world of you thank you for such a great experience Ralph Huber.

From the time we arrived at the dealership, we were treated like royalty. The sales team went above…read moreand beyond to facilitate us and our needs. Never been so impressed with a car dealership. Fast forward 8 weeks, we took the car in for a few minor issues and had them service it as well and could not believe how reasonable the cost was especially given the service!!!

We were looking for a vehicle with a third row (to transport grandkids) and researched at least 15…read moredifferent brands. After a lot of test drives and emails (text) asking for Out The Door (OTD) pricing, found a 2023 Tahoe RST that we liked. Reached out to Silveira GMC/Chevy (GW and Bill) for an OTD breakdown. They happily provided the info that we needed. So I then asked other local dealers to meet/beat what Silveira was offering, but no one wanted to compete. So we went with Silveira and wow, what an amazing experience. Amazing customer service, communication, attention to detail and "0" BS. Flew up to Santa Rosa, filled out the paperwork (with Ramon & Corey) took a test drive to ensure we liked the vehicle, picked up the keys and rolled off the lot with our new "to us" Tahoe. If you are looking to a vehicle and don't want to deal with the dealership nonsense, highly recommend this dealership.

The basic oil change was fine. When I made the appointment over the phone, I asked the price and I…read morewas quoted $125. When I arrived for my appointment, I was presented with a piece of paper showing $286. I said what's this? He explained they were recommendations and quickly removed the piece of paper and presented the accurate quote of $125. After the oil change, It was noted that I have a water pump leak and I was quoted a price of well over $800. The next day I emailed Anthony and asked if this is covered under the extended warranty that I purchased at the time I purchased the vehicle from their dealership. And he replied yes it is covered. I shouldn't have to ask. I purchased my Jeep from Healdsburg Jeep and I purchased the extended warranty at that same time. This information should be front and center in my records in their software program. All and all, Anthony is pleasant and he appears capable. I just don't like being treated like they treat people at the drive-through oil change facilities. I want to be able to trust them and not feel like I am being gouged. I will return to this location because it's a convenient location and the services are slightly better than the drive-through oil change places.

I had a wonderful experience at Healdsburg Ram! The service was excellent, and it's clear the…read moreowners truly care about their customers--they were personally there to ensure everything was perfect. Highly recommend!

I had a great experience with Marshall! I found the truck I was looking for on my USAA car buying…read moreapp, I called the dealership and luckily Marshall was the one who picked up the phone to help me. He was a super nice guy, very easy going and has some great stories. When I arrived(after an hour and a half in the van with 3 kids) he already had the truck I was interested pulled up, washed and ready for a test drive. He took a picture of my license as instructed me on a good route to take the truck to open it up a little and breath and gave me a smile and sent me on my way. Afterwards I sat down with him and told him I was interested in the truck. He helped me get a great deal in my price range. The whole staff was very friendly and tolerant of my children occasionally running away from my wife. It was all very quick and painless. Mike(Loan Officer) was very patient with me when I ran into issues with my usaa app. He let me use his computer and help me with finalizing everything. Overall great experience! I would even make the one and a half drive again to buy another vehicle from Marshall and the McConnell team. Thank you everyone who was involved and stay safe!

Came in for an oil change left with a $300 bill, half was just labor, go somewhere else.read more

Great trustworthy place with experience. They explain everything and give you options so you know…read morewhat parts need replacing now and which parts still have plenty of life left. They have worked on my old Fords, motorcycles, hybrids and e- cars. Fairest pricing around. JW

Our family has been taking our vehicles to Healdsburg Auto for 8 years now - they are the BEST in…read moreSonoma County! We live in Santa Rosa and happily drive to see Vinnie in Healdsburg whenever our cars need to be serviced. Fast, reliable, no-nonsense, quality parts and supplies - at a reasonable cost. We really appreciate the care and attention Vinnie gives to our vehicles - advising when tires need to be changed, inspecting brakes, topping-up fluids, and providing maintenance information about our vehicles (we aren't "car people", so we rely on the expert advice Vinnie gives)! There's no upselling and no repairs recommended that aren't needed - in fact, one of our vehicles was getting a bit older, with over 240k miles on it, and Vinnie suggested it was time to look at buying a newer vehicle (he advised on which makes/models were good and which ones to stay away from in his experience), since otherwise, the repairs were likely going to continue. He would've benefited financially from us continuing to get our old car repaired - but now we have a newer-ish car and it doesn't need to be serviced other than the standard maintenance of a 30k mile car - all of which we will gladly do at Healdsburg Auto, when the time comes. Since Healdsburg Auto is only a block North from Big John's Market and two blocks away from Plank Coffee, it's a convenient location to pop over for a quick coffee while Vinnie changes the oil and gives the car a once-over. Or sometimes we bring the kids and a soccer ball and head to the field and playground a block North on Healdsburg Ave. Either way, within no time at all, the service is complete, and we're headed back to pick-up the vehicle and get back on the road, confident in the work that's been done. Honest and thorough - we are customers for life!

Pedro, David, and Rocky were a pleasure to work with. Thank you so much for making car-buying an…read moreeasy process!

Beware! On making an appointment for our truck with the shop and then bringing it in for work, we…read morewere never advised that they don't take checks and, if using a credit card, there would be a 3% surcharge. What a shock - at $2600 and after purchasing 5+ vehicles in the past, one would think the surcharge would have been waived or reduced. On advising rep that they should mention that when on the phone, with customers, I was told sorry, it's just their policy! Well, sorry -- you just lost us as vehicle purchasers.

Do yourself the favor of finding a different business for whatever it is you are looking for. The…read moreexperience I had here was horrible. The owner is not to be trusted. I left a negative review and now he is harassing me. This is the worse kind of business model I have ever seen.

Great showroom built out with 50's store fronts around the perimeter of the show floor…read more The owner answered all our questions about the 50's and 60's cars and trucks he had on the floor. He also took the time to show us how he determines the price for each car. We didn't buy a car, but did pick up some of the Nascar gear he had for sale.

Our family has been using this auto service for over 10 years. They are accommodating for…read moreappointments, Adrian Is friendly and explains repairs well. They keep our cars running well through good maintenance.

I have a 2006 Lexus LX470 that had a leaking/wandering steering rack, and suspension that was…read moregiving me a really harsh ride. They had the rack replaced and suspension repaired within a couple days, and charged me way less than what the dealer planned to charge me. I can't thank them enough for saving me headaches and walletaches on this matter. Communication was on point, and they went above and beyond to ensure I was in the loop and could pick up my vehicle after hours. As an industry professional, I can't thank affirmatively state your vehicle is in good hands with these folks. Thank you Bonanno crew.

So happy to find Automotive Excellence! Recently moved and needed new auto repair. Have used same…read morecompany for a very long time, so I was concerned to find a shop just as wonderful but I had such a positive experience! Had a "service needed" message on my car, and I had a lot of driving to do this week, so I needed to get back on the road asap. I reached out towards the end of the day, and they responded right away to squeeze me in the next morning. They provided fast but efficient service, and the staff are very nice and helpful. Excellent customer service and communication. Good pricing and care of my vehicle. Will return for future repairs or services!

Got my breaks done here, the service was great, amazing value, and overall very wonderful…read moreexperience.

This is the 3rd car I've bought from Bob Peralta at Stockton Auto Brokers. As soon as I knew what…read morecar I wanted, Bob went to work. The car was a new 2019 BMW i3 REx. There was no hassle, no need to negotiate. All was upfront and easy to understand. Once the car arrived it was delivered to my residence, on a car carrier. Bob truly has an understanding of helping the customer find the car they want. He has access to any brand of automobile within California. Again, if you know what car, with the features you like, have Bob find it for you, at what I considered a great price.

One of the easiest ratings to post! Bob Peralta is honest, knowledgeable and considerate. These are…read morethe qualities you need to be looking for in a person that is out for your interest and is concerned about his reputation and customer satisfaction. He is detail-oriented and is unwavering from being client-centered. Bob initially called me back and told me that what I was looking for (and at the time) would be very difficult to find. I was looking for a specific pick up truck in a pre-determined configuration. After three weeks of looking, he was able to locate one that was at an out of town dealership that I could easily get to. We made arrangements to see the truck and based on site and lack of other options, I bought the truck assured that it was the last truck in California with my specs. According to the dealer it had just arrived after being delayed in shipment and that future shipments were cancelled due to the world-wide microprocessor shortage. I had Bob review the specs. Bob already had me talk to my Credit Union for a pre-approved loan. The Dealership even talked to my credit union and brought down the APR from 3.02 to 2.9. I did end up paying for nitrogen in the tires and for the "installation" of the floor mats but marginal considering my diminished options. Anyway, Bob seemed to always be on the hunt for me and was very up to date about the goings on with the shipping and other details. He was easy to talk to and precise in what he had to say. No BS talk from him! No smoke going up the tail pipe either. Straight talk coming from a competent, professional who knows his business like no other. Thanks Bob! Next up... Miles of smiles!!!