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    InstaLoan

    5.0 (1 review)
    Open 9:00 am - 7:00 pm
    Updated 3 weeks ago

    Services - InstaLoan

    Title loan

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    3 years ago

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    InstaLoan

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    Duval County Tax Collector's Office - Check in Station

    Duval County Tax Collector's Office

    (48 reviews)

    Greater Arlington

    Honestly one of the better collectors offices. They are easy to navigate, as long as your bring…read moreeverything they tell you need to bring for each services you need to take care of, your process if pretty quick. They have a new text to get in line system which was awesome. In and out under an hour for a new drivers license.

    The first day, December 5th, We were checked in by an African American woman with braids and…read morebleached hair. Sitting in her chair behind the plexiglass, She was totally uninterested to the point she never even looked at us. Asked her questions took our phone number and told us to take a seat. All without any indication of welcoming. We waited an hour and a half and with three people ahead of us we were told the system went down state wide. Come back tomorrow. December 6th, same person same attitude check in. Same thing, took our number and told us to take a seat. When I used the "join the Line" text to get a status it indicated they were on appointments only. When I checked with reception, same woman, same treatment, she said since we had been here the previous day she moved us to the appointment line, but would not tell us when the appointment is. "Just sit down and wait" were her instructions. THEN WE GOT TO COUNTER 9 and Precious. Precious was the polar opposite of checking woman. Precious was kind, smiling, friendly and efficient as well as expedient and kind. I I would give Precious and a . But I leave the overall at because the supervisory element allows customers to be treated as cattle through the shoot. I know this because when I spoke to a supervisor she defended the checkin woman instead of apologizing and indicating she would conduct further training on customer greeting and amiability in the process. This is the South after all. Isn't the south known for hospitality?

    InstaLoan - titleloans - Updated May 2026

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