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Inspired Leadership Group

5.0 (1 review)

Services - Inspired Leadership Group

Business consulting

Team building activities

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8 years ago

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Mount Hermon Adventures - Zip Lines and Sky Bridge!

Mount Hermon Adventures

(652 reviews)

My boyfriend's friend recommended this place for us to go zip-lining and it was amazing! I…read morepersonally have a fear of falling and a dislike for rollercoasters so I was a little iffy about it but I had a lot of fun. Shoutout to Andrew, Daniel, and Jayden for being the best guides ever! Although I don't think I'll get over my fear anytime soon I do plan on zip lining more in the future.

If I could give 0 stars for customer service, I would. I had…read morea zipline reservation on April 6 and called ahead to let them know I was on my way and would arrive in 5 minutes. The staff member told me that would be fine as long as we completed the waivers in advance, which we did. We arrived within those 5 minutes, but she was busy with another customer, so we waited a few minutes for her to acknowledge us. Instead of checking us in, she stalled briefly and then told us we had missed the grace period and could not be checked in. This was extremely frustrating because we were physically there within the grace period. I even have map timeline data showing our exact arrival time. Had they not been short-staffed or delayed in assisting us, we would have made it onto the tour without any issue. To make matters worse, we were told that a manager would follow up the next day to reschedule us. That never happened. No call, no email, nothing. Overall, this was a very disappointing experience driven entirely by poor communication and lack of accountability. I would not recommend booking here based on how they handle customers when issues arise.

Inspired Leadership Group - businessconsulting - Updated May 2026

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