Thank you for the incredible care you offered our friend. From the medicine that was delivered by…read moreprivate courrier in the middle of the night to the hands on care that was provided. Your services were appriciated by our family and Chris. You are angel's and we could not have imagined such world class care and compassion in the darkest hours. From first contact to final moments, every step was immediately addresses on all levels with expediency and love. Cannot express how much your services were appriciated and the needs of Chris were handled. THANK YOU!!! Thank you Beth.!!!!!

This seems like an odd subject and place to give a review on. However, if you are a family member…read morelooking for hospice services for a family member, it is comforting to be able to search out as much information as you can, from others who have walked before you. My mother spent her last week on earth at The Serenity House. It sounds old-fashioned and corny, but finding them was the "God send" I was looking for and needing. I was feeling lost and frightened about the process of caring for my Mom in her last days. Physically and emotionally it can be challenging. You love you family and want to take care of them, but the time may come that you need supportive services. The staff at Serenity House were very competent and caring. My Mom was very well cared for and I appreciate how they would brace her with pillows to keep her comfortable and relief pressure. The facility was always clean and the workers all genuinely seemed to enjoy their jobs and seemed to relate well and respect one another. It is worth noting that it is a very lovely facility and the rooms were very nice. I owe them a debt of gratitude for not only what they did for my Mom (who had dementia) and really slept her whole time there, it is was they provided me. A sense of caring, safety and support in the days up to my Mom passing away. They took the burden and lifted it off my shoulders and I thank them for that.

I met personally with Chelsea, who is so very nice. The caregivers were helpful, and they will…read moresend you a scheduled discussed in advance, so there are no surprises. The only thing I had not paid enough attention to was the additional add on fee for using a credit card to pay for the billing, which arrives within a week's time period. They did credit the amount charged thru my credit card I had written down on the application form, and allowed me to make an electronic transfer payment thru my Global Credit Union Account. All is well! S Burnstin

Working with Jennifer has been great. She truly cares and goes out of her way to help. Excellent…read morecommunication. So grateful. Thank you.

Doves has a great team of caregivers and I am very happy with the care and compassion they provide…read more Trisha is also an exceptional care coordinator. I highly recommend Dove's services.

I currently am employed with Doves and I must say that they have given me some exceptional…read moreopportunities. Every single client I have worked with has wonderful things to say about the company. Not only that, every client is very kind and sweet and are always requesting more hours with our company. Doves works with my schedule as well as provides me with many helpful resources and adequate supplies. The management is amazing here and they always listen to my concerns and needs. Truly enjoy working here.

Very caring people and appreciate the work they do for the families. we highly recommend them to…read moreanyone who is in need of care for their loved one.

Our mother was placed in hospice care and had to be transferred to this location to help as she…read moremade her final journey onward. The nurses and staff were beyond what we could have done for our mom. They treated her with the highest respect and checked in on us frequently. There's no better place you can have your loved one be during this difficult time.

Yesterday January was my Birthday! I shared this with…read more Chaplin Tim Duerr. Tim has been a Chaplain for 10 years. I can see why he has been so successful. We exchanged Happy New Years before our informal Meeting. Suddenly Tim reached under his desk And place a Red Bag on his desk. Along side he placed A piece of cake covered with Sprinkles. In the Red Base was Hot Wheels Car , my first, a Fridge Magnate, An Orange Marker 4 pieces of assorted Chocolate. A Stone Ridge Pad . Also Caplin Tim included his business card and tapped to the side of my Birthday Goodie Bag was a Birthday card signed by the Director of Operations, I met her, 1 of the 2 Social Workers, and the receptionist who is waiting to be tested so she can assume RN duties for the Hospice. My only Question. I ask after Chaplain Tim shared the Minimum Hours required are 1. I stated I would like to work a few hours whenever I am asked. Honestly, the gesture of kindness and inclusion Blew My Mind. Please help this Hospice grow throughout the Phoenix area

Very professional and caring during a very difficult journey. The organization was first rate at…read moreevery step of the process. Nurse Laura was outstanding, always helpful and very responsive. Alicia and Rosie both excelled in their support roles as well, despite the many challenges. All of you assisted me and my family through a difficult time. I would recommend your services to anyone.

East Valley Hospice in Los Angeles: Terrible. My husband (in…read morea board and care home) has been with this agency for 2 months. They did not properly treat acute constipation, did not treat a fungal sore on his hip, did not treat him for a nasty sore on his heel, and furthermore, did not inform me of it. For all three problems, I had to step in and rattle them into action. Otherwise, these issues would remain unaddressed. It appears they are just waiting for him to die untreated.

We so appreciate East Valley Hospice for their support! My Father-in-Law was in hospice for only 10…read moredays before he passed away. Most of our interactions were with Chaplain Steve and Social Worker Shawn and they are wonderful individuals. They visited early on to make sure my FIL was in peace with his situation and to get to know him . RN Tonia was immediately reachable every time we called. All are caring, friendly, knowledgeable and supportive. Chaplain Steve visited us the night my FIL died to offer his condolences. They are a smaller organization and I recommend them highly.

I am new to this whole hospice care thing, since I am now dealing with an elderly mom who has all…read moresorts of medical needs, including COPD, dementia, emphezema, and possibly cancer, so this has been a very daunting experience. Sage was recommended by the acute care facility she was recently at, and Sage Hospice stepped right in and made the process of dealing with everything such a breeze. Since I'm from out of state (CA), Sage has been a blessing, and I can't thank them enough!

I started Sage for my 90 year old Mom...they dropped the ball on so many occasions that I changed…read morehospice companies and the difference is night and day. DO NOT USE THIS COMPANY!! I was supposed to get a call from the director..that never happened...we were denied a hoyer lift when my dear Mom could not move...I was told it was ann expense they did not want...I also asked about supplies for her incontinence and was told that "we" ordered too much and it was getting expensive...under hospice rules, we are allowed all the supplies that we need. We were told that we needed to change nursed half way through her treatment, with no explanation. I had to call the on-call nurse twice and got no answer...I did notice that they have a lot of turnover...I had an excellent appointment with two of the on-call nurses and they went about and beyond...Calan and Dana were great..the others, not so much! You will find better care than this company that only worries about their profit...their employees have been told (and they told us) that the profit was the biggest concern to the owner.

This is no longer Reflections hospice. It is called Traditions Health. I drove over there to go do…read morea tour (around 5:30pm). Most reputable hospice services let you come 24/7 un announced to see the place. There was a sign on the door that said hours of operation were 8 to 5p. I rang the bell...and nothing. It was right on a main highway, and looked pretty desolate. I want 24/7 access to my loved ones, and got a bad vibe from this place. Don't waste your time.

My husband was under Reflections Hospice care for almost a year before he passed. Earlier he had…read morebeen under another hospice. Reflections care was superior, I couldn't have asked for better care. Every member of the staff that I had contact with was intelligent and caring. I felt that way and so did my husband. We both felt that the staff that cared for him really cared about him a person. It would be pretty hard to find a better hospice!!

I cannot say enough good things about this Women owned and operated organization. At a time when…read moreeveryone is vulnerable, emotional, out of touch, and not sure what to do, the staff at the Hospice of the Valley stepped in and took care of our material needs during the last two weeks of my beautiful Mother's passing. So the family was able to concentrate on ourloved one and the business side of death. Thank you so much to the staff for their guidance and support during the passing of my beautiful Mother.

After the hospital told us we could no longer keep my terminally ill father there we were forced to…read moretake him to a hospice care facility. Hospice provided transportation to Dobson home using a third party transport company. The transport van was not meant for transporting humans. We live in Arizona and the temperature was over 100 degrees when they literally shoved my father in the back of a non air conditioned van. When I say shove I mean aggressively slamming him into the van repeatedly. If I was there this would not have been allowed to happen but unfortunately I wasn't. What happened to my dad was abusive and careless.

Thank you, HOV for all of your support personally and professionally. As my father-in-law declined…read morein health in an Assisted Living, family opted in for services with a smaller hospice agency. They were kind, caring, but in way over their heads. His behaviors became increasingly erratic, needing family to stay with him 24/7, even though he was in Assisted Living. 3 ER trips in 3 days, physicians at the ER were all saying "this is end of life" - but the smaller hospice couldn't support us with the services we needed - basically, keeping him comfortable, calmed, able to rest, and not so fearful. We made the call to HOV and that same day, EVERYTHING was being addressed. He went from literally trying to climb the walls, injuring himself, thinking there were killers hiding in his shower, to resting quietly. We were kept updated by the compassionate HOV team. This made everything so much easier. The stress on family during this time is unbelievable - to know your loved one is in such great care, that we don't have to be there 24/7 while juggling work, home, kids, etc. is an incredible weight lifted. I've also worked with HOV on numerous occasions for work. As a nurse, I'm confident in recommending HOV. I also needed the 8 hours of training mandated by AZ for dementia care - and HOV provided that for free to our entire staff and did a tremendous job. Your outreach across the valley is incredible and your stellar reputation is well-deserved. Many thanks!

Based on my experience with my poor mom, Hospice of the Valley appears to be more in the business…read moreof taking advantage of people with dementia and their families, separating their patients from their longtime primary care doctors... Still, a few years later, knowing they've dealt with so many families who must have sometimes needed help with downsizing, decluttering, organizing and estate related stuff, I called to ask if they could recommend a company in town that does that for non-dementia seniors having trouble with the same. Laura told me they "don't do CLEANING services" (or recommend any, I assume). But I'd said NOTHING about anyone cleaning anything. When I pointed that out to her, she argued with me (!), insisting I did. What a sad weird nasty little hill to die on, Laura. If Hospice of the Valley records calls, they can hear it for themselves.