I was referred to Dr. Isom by my dentist to check to see if a misbehaving tooth was viable for a…read moreroot canal. Dr. Isom was kind, courteous, thorough and easy to understand when he communicated his findings. I hope I never again need an Endodontist, but if I do, I would choose him. This review is based solely on my interaction with Dr. Isom and no one else at that office.

I had an emergency tooth situation right before I was supposed to go out of town. They got me in…read morethat day and took care of it. Everyone was very helpful, and the process was surprisingly easy. Thanks to Dr. Isom and crew, I was saved from being in pain over the holidays.

Always the best. I have been coming here for 20 years now…read more My teeth are great now but not so much when I first met Dr. Snider and team.

I have been extremely pleased with the service I have received from Dr. Lewis's office. I called…read moreafter business hours and left a message, as I was concerned I had chipped a tooth. I received a call first thing the next morning and was able to get in for an exam that day! After which, I was able to get schedule an appointment for a cleaning and filling the following day. The front desk was great in determining my dental coverage and letting me know what my required payment would be before I came in for any services, which is great information to have prior to getting to the office. Kramer cleaned my teeth, she was very friendly, easy to talk to, and adept at her job. As for my needed fillings, Dr. Lewis was clear and concise about what he was going to do and how he was going to get it done. What I most appreciated though was the proficiency in which he took care of the teeth. I hate having to keep my mouth open for extended periods of time (it hurts), he provided an appliance to aid the task which was great. However, it boils down to the fact that he knows his profession well and was able to fill my cavities quickly, without a large amount of reshaping and drilling to get my bite back to normal. I will take the rest of the family here as well.

Our family has been going to Dr Lewis and his staff since 2011. We adore the friendly staff and the…read morecare we are provided. Everyone is very knowledgeabe and at their professions. Both kids are now upper class man in high school without cavities! They have also given great referrals for local orthodontics. I highly recommend Dr Lewis if you are looking for a caring dentist in the Vancouver area.

We went in for a filling for my 5 yr old but were told he needed a crown. Didn't really inform us…read moreabout it - they put the nitrous mask and brought me a form to sign for payment. It was awful - my kid is very sensitive to taste and feeling and they totally disregarded that - he was crying and kicking and the hygienist didn't even bother helping and went straight to Dr to come out. Then she said even a 2 yr old is able to sit and not move around! Not a good thing to say in front of a 5 yr old who is already nervous! We will definitely be looking for another dentist.

Dr. Butler and her assistant Noelle are great with my kids. Every time they have an appointment…read morecoming up they look forward to their visits! The entire staff here makes us feel relaxed and comfortable during our visits. I'm thankful I found a wonderful dental office that my kids enjoy going to.

I have wanted breast augmentation since I was a teenager and realized then that it just wasn't in…read moremy genes to have large boobs naturally. Over the years, I kept thinking about it but didn't have the money or I felt I needed to lose "x" amount of weight. Well at 48, I was in a great place financially, found the Love of my Life and my Life Partner and he loved me just the way I was physically. But... I decided to go for it because I knew it would make me feel better about ME. Dr Connall was recommended to me by a friend who saw him for a tummy tuck (among other things) and she raved about him. I looked online and was impressed that you could actually get a real quote from the site and the price included all pre & post op appointments and the anesthesia - there are NO hidden fees. I scheduled my appointment and after my consultation, I felt exactly the same about him and his team. I happily scheduled my appointment and then Covid struck hard. So after 3 months from the original appointment, I was finally able to get it done in June. I couldn't be happier with the results! I was in minimal pain and the pain pills prescribed to me were fine and I had enough of them. You leave in a minimal support front closed bra and after the first day, I took it off and haven't worn a bra since! I was off work for 5 days - I work at a desk in front of a computer - and that was fine. You will be feeling great after the 2nd day and you do need to remember that you just had surgery and to not do too much. Dr Connall called within a week to check on me and I just had my first in person follow up yesterday. He was happy with how things were healing and the progress of the implant settling. However, warning...if you are going significantly bigger...please remember that you will have chest muscle swelling and the breast skin needs to stretch for the implants to fall and settle. For some reason I thought I would look like Barbie right after...ummm...no...lol. But I am 5 weeks after surgery and they look great now and I know will look even better in the next few months. I would also recommend getting some nipple cream as they will get super sensitive as the skin stretches also. I found some organic breastfeeding nipple cream on Amazon and it has been amazing. All in all....if you ever thought you wanted to have it done...DO IT!!! I am so happy with the results and super happy I chose Dr Connall and his team!

A Cautionary Story -- What I Wish I'd Known Before My Breast Augmentation…read more In 2022, I finally decided to get my breast augmentation -- something I had dreamed about for years. I did my research carefully and chose this clinic because the surgeon promoted a "unique technique" that supposedly eliminates the need for a post-surgical compression bra during recovery. That promise was a huge part of why I trusted him with my body. At first, everything seemed fine. But once the swelling settled and I began to really look at my results, I noticed something was off. My left breast had shifted far to the side -- so much that when I lie flat, it literally slides toward the outer edge of my body. Standing up without a bra, my breasts sit noticeably wide apart. When I put on a bra and pull them together, I love the look. But without it, the symmetry and shape are disappointing -- and completely opposite of what I was told to expect. When I shared my concern during my final follow-up, the surgeon brushed it off with, "Side boob is a good look." Maybe for some women it is, but not when one breast has migrated halfway toward my armpit. That's not style -- that's structure gone wrong. I waited a few years to be sure my body had healed before reaching out again, hoping for an honest conversation about possible correction. Instead, I was told I'd have to pay $190 just for a consultation -- and that they don't offer complimentary post-surgery implant checks, even years later. I had assumed they would at least verify that the implants were still properly positioned and safe. For context, most women are required to wear a post-surgical compression bra (a supportive medical garment that holds the implants in place and helps the chest heal evenly). I wasn't asked to wear one because the surgeon claimed his "no-bra recovery method" made it unnecessary. In hindsight, I wish I had worn one anyway -- it might have prevented my outcome.

I enjoyed my cosmetic procedure today; Lombard Teamsmiles exudes a very Professional, careful,…read moresteadiness this I found refreshing keep it up Team:) Amazing works

Rachel, the office manager treated us awful when they called to cancel an appointment set in the…read moresummer and could only "squeeze" us in in another 2 plus months. Their office is discriminatory towards their OHP clients and is in general horribly unprofessional. Rachel did let me know in a very ugly tone (likely because most people who qualify for OHP can't pay) that if I wanted to pay cash he could be seen. They blamed OHP because the day they booked my son is not a day they have a contracted dr working. How is that OHP's fault? Our kids qualify because of being adopted. If we were unable to pay to go elsewhere we would be stuck being treated like garbage. For all those who can't afford it too bad so sad apparently! Disgusting!!!!! Also, during our visit today Rachel and another front desk person thought discussing birth control, the pullout method and more was appropriate where the waiting area could hear. While those things in themselves are not inappropriate it certainly isn't professional. RUN don't walk in the other direction! This place is horrible!!!!!

Rudest doctor I've EVER met or encountered in my entire life! Which speaks volumes because as a…read morechildhood terminal cancer warrior who had a complicated case I've seen hundredsss of doctors in my life. My concerns  and questions were met with immediate dismissal. She was annoyed and even stopped our appointment halfway to go see other patients. WHO DOES THAT??? Her attitude of superiority was also affirmed with her vagueness to detail. I gave her far more respect than she showed me, which was abundantly demonstrated in our encounter.

I am 100% happy I went to Doctor Fichadia to repair my Diastasis Recti and give me a tummy tuck…read more She honestly is one of the nicest people I've ever met. Very supportive, helpful, understanding and attentive. I am so happy I took the leap to have this surgery! I got my body back from 8 years of post labor mommy belly! I would highly recommend her!

We've had nothing but excellent experiences with all staff. They are responsive and kind, what else…read morecould we ask for?

Absolutely terrible billing practices. Don't fall for Dr. Faye Johnson's bubbly personality, she'll…read morebill you for every little thing. My son went in for an asthma check up and she spotted he had splinters. She said we'll take care of that as if she was doing us a favor. She plucked out the splinters and charged $414 for splinter removal (CPT code 10120*) which falls into the surgical category and hits our deductible and we pay out of pocket as we haven't hit our deductible. The splinter was sticking out of the skin and any parent with tweezers could have done it. No incision was made nor was it documented and this shouldn't even been coded other than E/M. This borders on up-coding fraud or pure incompetence (a simple plucking of a splinter billed as a surgical procedure). Absolutely absurd. Don't trust Dr. Faye Johnson or Westside Pediatrics, they just look for things to bill you, not the well being of your child. * The code used here is for when the splinter is so deep into the subcutaneous tissue that the physician would need to perform an incision to ensure the full body of the splinter is completely removed. Please do your own due diligence and research this as there are plenty of sources that support this. OUR EXPERIENCE TO RESOLVE THIS: I called on August 7th and explained what happened with the office manager Tonya. She said she'll speak with Dr. Johnson and won't make any promises but she's not sure she can look past this as the procedure was already done. She said she'll get back to me. I hadn't heard from Tonya so I called August 9th to get an update. She had a meeting in the morning and was unavailable. Asked the receptionist when would she be available she said in the afternoon. I called at 1:30pm the receptionist said she wasn't in. I said I called this morning and she was supposedly in a meeting so she was in. The receptionist corrected and said she left for the day. I call back on Monday August 12th, receptionist said she is doing training as they have a new EMR system. Then strictly said Tonya won't be available until Wednesday and she'll reach out to you then. I waited all day Wednesday and didn't receive a call from Tonya. I call on Thursday August 15th, the receptionist once again says she's really busy and that Tonya will call me. Basically don't call until she calls me. I finally just showed up in the office to resolve the matter. She actually openly admitted to not knowing the code so she tried Googling it. When all the search results clearly stated "incision" for the code and didn't result the narrative she wanted, she stopped searching. I had sources I had found while she was searching but Tonya had no interest in listening to me read proper use of the CPT 10120 off Google. Then she tried to argue the code was used properly because skin had to be removed with the tweezers hence it's considered an incision. At this point she's already dug her heels in this matter and wanted me to think the use of tweezers counts as an incision. I'd like to point out the medical record makes no note of skin being removed with tweezers so her whole point is moot. At this point neither of us were budging from our position so she conceded to waive the procedure and ending our patient practice relationship. If it isn't obvious, there was no way my family would go back anyways. I do hope Dr. Johnson, Tonya and Westside Pediatrics learn from my family's experience and how awful and painful this was for us to get resolved. Nine days, not a single call back and took an in office visit to resolve. Ethically and morally a splinter removed with tweezers doesn't justify hundreds of dollars. Things that I learned from this experience that could help other patients/families who get stuck in this position. 1) Patients have rights and don't have to eat whatever bill the medical provider gives you. Most "good" medical providers will work with you and don't want to deal with the hassle of complaints to the insurance or other authorities. 2) Check medical records immediately and ensure accuracy as that is the only ground you have to stand on. We found discrepancies in the record that was misinterpreted and could have been used against us. Doctors and scribes are humans not stenographers. They can make a mistake. Note Dr. Johnson uses a video conference scribe to take notes and is not there in person. 3) Check CPT codes used in the medical record and make sure the record supports the use of that CPT code. 4) Don't call billing, they're useless to deal with. They have no authority to reverse anything. They're there to just get yelled at and process whatever the provider asks them to do. Call the office manager or provider you saw to get it resolved. 5) Lastly, ALWAYS ask the provider if you'll be billed before they touch your child for any procedure. Even a band aid they might find a way to charge you. Anything skin, removal of skin, breaking the skin, picking a scab is considered surgical.