Taking my review to YELP!!!!…read more
If you are a first time home buyer or a home buyer of any kind, please DO NOT be fooled by the 4.9 stars and reviews from this company. Please take my warning and please find another company to do your inspection and save yourself the headache of incompetience and $$$$$ of issues you will have with your home after you move in.
I hired Core Inspections back in January for a home inspection for a home I was buying as my first home. I was confident because the reviews were high, but I can tell once working with them that this company is full of it.
During my inspection I was supposed to get a sewer scope done. A seperate person was supposed to come out the same day I was present for my inspection to do the sewer scope and they were extrememly late, they came after the general inspector and I left so they were not instructed on where to do the sewer inspection. After, Core Inspections told me I couldn't get the sewer scope done well into my inspection period because they said there was no access, when my realor and the general inspector from core inspections said there was an access point. Problem #1.
Problem #2: My incompetient inspector missed so many obvious issues during my inspection. The fridge wasn't cooling and it was missed. A drain pipe was rusted and unusable and spray painted silver, and once I moved in and used the dishwasher, the basement sounded like a waterfall because the drain pipe was completely shot, large hole and clearly covered to show there was an issue.
Problem #3: My inspector did a general inspection on the roof, and since it was snowing heavy, he VERBALLY told be someone would come out and finish the roof inspection when snow cleared, when I follow up now, the company is telling me that isn't protocol??? Now, I am out of a full roof inspection when I wasn't even the one who mentioned someone coming back to finish, the inspector did.
Problem #4: My inspector missed that the bathroom in the home I purchased has mold/water damage behind it, so when I got a grouting/caulking company to come restore my 1950's bathroom, I was told the bathroom needed to be completely gutted because trying to restore the caulking would result in the tiles falling off due to water damage.
I've reached out to the company to discuss the things missed and I received no resolution and a passive agressive, rude, and dismissive "higher up" person telling me there is nothing that can be done. And telling me that their inspector telling me that someone coming back out to finish the roof inspection was not in protocol so the promise of a more detailed roof inspection should have never be told to me.
Also, all these things happened after while being on site, I asked the inspector to throughly explain the inspection results to me, and when I was asking my questions, he cut me off and told me "Stop worrying, this house is solid, I don't see any issues". I, as a first time home buyer was trusting in Core Inspections to give me a quality inspection on my home and once I moved it I got hit with issue after issue costing me thousands, only for when I follow up to be left with no solution and funky attitude from supervisors/higher ups.
You also have to sign up for a 30 day warranty on appliances and if you don't sign up on their email, they will claim no responsibility if appliances break on you in the first 30 days of you moving in, even though I had no idea I was offered this.
Basically, if they inspect your house, you move in and you run into immediate issues, Core Inspections is going to give you attitude and no compensation. Their inspection was $1k as well.
If you are still not swayed by my review, and you decide to pick Core Inspections for your home purchase, and you get assigned Patrick for your inspection, just know you are going into your new house with a bunch of issues. I hope this review helps people who work hard for their money, try to make big financial decisions like purchase a home, NOT to get burned by a poor home inspection.