Eight months without a haircut due to the Pandemic. Salons out West were mandated closed. I knew…read morethe former owner of Dry Art who always gave me a great haircut, and decided to revisit them. All necessary precautions were taken. I opted for the dry cut as opposed to the wet, your choice. There are no blow outs at this time. Heather gave me a first rate haircut. Amiable as before. I'm back!

I absolutely loved my experience at this salon! Hannah did my hair- and I certainly found my new…read more"hair lady"- which we all know is essential! The entire staff was extremely friendly and accommodating, the atmosphere was very relaxing and gorgeous, and the products they use are top notch. I would 100% recommend this salon to anyone looking for a cut, colour, or even for a gorgeous blowout.

Another great hair experience, with the added customer service of a last minute change in time due…read moreto my dog hiding my keys. Thank you for sending me off polished and shiny on a very busy day!

Malan is such a hidden gem that doesn't get highlighted enough!!!! She always does a WONDERFUL…read moreJob!!! The bonus is that she can do all types of textures of hair!!!

Great salon experience here. Stylist Michael S. is fantastic. He is professional but has a warm…read morepersonality, is really creative and communicates very well with his clients on what it is they are wanting to achieve. Highly recommended all around.

Michael Share is wonderful. His cuts are stunning and he knows how to dye eyebrows. The place has a…read moregood vibe too.

Love the service. Everyone is friendly, and I got an amazing cut from Leah Conway…read more I described my cut without pictures and she gave me EXACTLY what I wanted! I love it!

I have been a client of Cha Cha's for over a year and have consistently had excellent experiences…read morewith my own stylist, which makes this situation even more disappointing. I scheduled an appointment for my daughter and specifically called the salon in advance to explain that she has very thick hair and would likely need additional appointment time. Despite that conversation, the appointment was not scheduled for enough time to complete the requested services. As a result, the stylist ran out of time, my daughter did not receive the haircut that was scheduled, and we left with highlights that were not completed to the standard we expected. What has been most frustrating has been the effort required to get the issue addressed. I contacted the salon hoping to simply have the services corrected. Instead, I spent several hours over multiple conversations trying to resolve the situation. While I understand the need to gather information, the process felt unnecessarily difficult and was met with repeated explanations rather than clear solutions. I never requested a refund--only an opportunity to have the haircut completed and the highlighting corrected. Unfortunately, after investing significant time trying to work through the issue, I still do not feel that a reasonable resolution has been reached. Based on my experience, Cha Cha's provides excellent service when everything goes as planned. However, if a problem does arise, my experience suggests that resolving it may be far more challenging than it should be. Update: To be clear, I was coordinating the conversation because McKenna was placed under my account by your staff. I was not refusing to let you speak with her. The current process of calling in, then waiting for texts or return calls later in the day, does not work well with her schedule and has made it very difficult to get this resolved in a straightforward way. Based on the photos, I am not sure what additional information is needed. The service was not completed as expected, and the highlights were not well done. Yes, McKenna would like the issue corrected. At this point, I would appreciate a direct call so we can discuss the next step and get this resolved.

I'm embarrassed to say I came here for a bridal consultation…read more. Makeup was COMPLETELY unwearable! Lashes coming off, eyeshadow unblended, winged liner was horrible, it was uneven and going downward. (I had her fix it and it looked even worse so I asked her to remove it) foundation didn't match me at all. it looked like a 5 year old did my makeup. I wouldn't be surprised if the girl had never done makeup before in her life. It was shameful to do that to someone and let them walk out looking that bad. To think that you would be okay letting someone look like that on their wedding day is extremely upsetting. I ran home and wiped it all off as fast as I could. The hair was fine. I will not be coming back!

The worst updo I have ever seen. I thought it was a joke.... I had a black tie wedding to go to and…read moremy hair was horrible! I had to take it down immediately when I got home. The lady that did mine had no clue what she she was doing at all. So unacceptable that they are okay with leaving customers like this!

This salon is a gem! I've been to so many top salons ranging in location from New York to Chicago…read moreto DC to Indy and I can honestly say that Rosa, the store owner is magic! I'm very picky about my hair color and she was able to duplicate exactly what I wanted by pictures and looking at skin tone and eye color. My highlights and color is so on trend and make me feel like a million bucks! Additionally, the salon pampered me to the max. Not only did I get a head and neck massage before highlights were applied, but during the salon washing process I got an amazing head and shoulder rub and hand massage with essential oils. I was also sitting on a massage chair with my eyes covered and a warm pillow on my chest. It was so cozy and snuggly and extremely relaxing! The staff is also amazing and super sweet, along with Rosa. I'm so happy I found this place! If you are very finicky with hair color definitely go here! It was also very reasonable priced which I felt was worth every penny! I've never been this happy after a highlights service!!! Also, as a new customer they gave me a cute gift- travel size aveda hand lotion and damage remedy leave in! Seriously guys, this salon is a dream! I'll be traveling to see Rosa xx DK

I have to admit, I'm not an avid salon-goer. So, going to a salon doesn't happen often and even the…read morethought of getting my hair cut makes me nervous. I kept seeing reviews posted about this place and finally, in July I decided to see what all of the hype was about, so I peeped around online. The scheduling process is super easy online, although I don't think all of the stylists are listed. So, if you're wanting a specific stylist and they're not listed as available online, call. The day of my appointment I received a call indicating that Jessica, the stylist that I had scheduled was ill. They offered for me to see Sarom who turned out to be less expensive than the one who I'd initially scheduled. Score! I must mention that even though the cut was cheaper, Ms. Sarom wasn't less than amazing. I'm jumping ahead. It's located in the Chevy Chase area, in the same strip as Starbucks. So, parking could be an issue, but I've always been able to score a spot in the lot in front when I patronize the businesses in that strip mall of sorts behind Louie's Wine Dive. When I checked in, I was pleasantly surprised to be offered warm tea, which just so happened to be fantastic and made the short wait worth the while. So, skip Starbucks before your appointment. As I sat and waited, I noticed Sarom taking her time with the client before me. It was nice to see that she wasn't rushing like other stylists in some of my other previous experiences. I didn't know that she was my scheduled stylist, so that was a welcomed surprise when she introduced herself after she finished up. This is one of the few Aveda featured salons in Lexington. Apparently, all of the locations start with a mini hand and neck massage before your cut. Speaking of my cut, it was perfect and exactly the way that I requested it to be cut. I'd go again. Maybe next time I'll have less anxiety about it.

I'm a former "Posh" then "Planet Salon" client (both for several years) and was in need of another…read morestylist/colorist (are drugs just a natural part of that environment?). I took a chance on a Groupon and found Daffney Banta and it has been the BEST Groupon I've bought yet! Not only is she personable, she KNOWS color and corrected what my former stylist/colorist at Planet Salon "created". She has become my new "Go-To Girl" for hair, and I've sent several friends her way. She's great with working around your schedule (extremely flexible)! By the way-there's also a small playroom behind her styling station for kids to play in or watch televistion while mom (or dad) get their treatments. I thought this was a great idea for people with children. I recommend this salon above the "big name" salons any day. The extra money you pay the "name brand" salons don't go for high end training, and you'll come out looking like a victim of an acid trip. Trust me on this.

Was looking to get my hair done and didn't know where to go. I found them on Groupon and thought I…read morewould give them a shot. Went to see Daffney. She gave me the BEST cut and color I have had in a VERY long time. She was nice, friendly and gave great service. The salon is cute and they were very professional. I am very happy and will return to see them again.

Anna Curry did an amazing job on my hair this week! She took time to listen to what I wanted and…read morethe results were amazing! She was very personable and I am happy with my first trip to this salon. I would recommend this salon!

Anna Curry was the best. This was the first time that she cut/colored my hair and she nailed it!…read moreSo refreshing to have someone that listed to what I wanted and managed to get it right. Highly recommend!

I go to Louise Teater for nails. She does a fantastic job! Having a private room for manicure and a…read morepedicure is the ultimate in relaxation. Everything is spotless clean because Louise really cares about hygiene. She surprised me with a thank you gift, thanks Louise But most of all, I was thrilled with how much longer my nail polish lasted! She's worth the extra money for privacy, cleanliness and longer lasting polish.

I use Alex at Bei Capelli and she does a fantastic job. Her prices are more than fair and she is…read moreextremely flexible with her schedule. I have thick course red hair and I am 40. It was starting to fade a bit and Alex did a wash in color and I looked younger and not fake. She does a fantastic job.