They responded to me immediately, which I really appreciated because places usually take longer to…read morecommunicate. Their customer service was outstanding -- very friendly, great communication, and they even sent me appointment reminders, which made everything super easy. Booking was very simple, and they left my little dog looking beautiful! She had very long hair and a lot of knots, and they handled everything so well. I highly recommend them!

Robin is fantastic! She bathed and groomed our 5-month-old labradoodle/bernadoodle for the first…read moretime, exactly as we requested and she looks absolutely great! We've had many dogs and have patronized dozens of groomers around the metro area. Robin is by far the best we've experienced and her rates can't be beat, either. Highly recommended!

Came to Colorado with my standard poodle to camp for a few days. After being in the woods for that…read morelong, this dog was dirty with a capital D. He thought he looked and smelled fine. I disagreed. We got online to search for a self serve dog wash and ran across Filthy Bitches. Let's be honest, the name of the business was one of the reasons I was sold (the other reviews helped, too). We arrived and we're greeted by Heather, the owner who is just as sweet as can be. She showed me how to use all of the equipment and suggested shampoo and conditioner for my boy. Since we were the only customer in the store at the time, she gave me a mini grooming inservice on how to properly brush and detangle the super poodles hair (he likes his fro to look just so). She sweet-talked him and gave him treats throughout our visit. It was clearly evident that Heather is super knowledgeable about dog behavior and has years of experience grooming. Wyatt, the sexy poodle, was relaxed the entire time. Not one complaint at all. Oh, and $18 bucks for the bath! Great pricing. We are considering locating to the Colorado Springs area and have already claimed Filthy Bitches as the place to be for our grooming needs.

Our dogs love that we bring them here. They've always been to the groomer, but we get them cleaner…read moreand don't have to leave them for long hours. Also, all the supplies are available for a thorough wash and dry. Affordable!

Playtime exceeded our expectations. They were trustworthy, qualified and very experienced in pet…read morecare giving. Leaving our dog and two cats behind while traveling was very stressful, but when I started receiving very detailed communications, updates and pictures after each visit it was very reassuring. They followed our dog's strict medication schedule and the feeding and care instructions for all our pets. When one of our cats got sick, they handled taking him to the ER and kept us informed during the whole visit. They picked him up after being hospitalized and administered his medications. We felt having our pets in their own home environment was the best for them. They also water our plants, picked up mail/packages and took the trash out on pickup days. We highly recommend them and will be scheduling their services when traveling again.

We have used Playtime Petsitters on four occasions since moving to the Springs. I have over 25…read moreyears of experience hiring petsitters and was fortunate to have the same sitter for 12 of those years, so I'm very familiar with what consistent, reliable care looks like. The good: I was impressed with owner Susan's responsiveness during my initial call. She was friendly, helpful, and walked me through the process. Our meet‑and‑greet was scheduled a couple of weeks out, and the sitter we met was friendly and someone I felt comfortable with. Where things fell short: During our first three‑night trip, I was surprised to see a different person in our home for almost every visit -- four sitters total, only one of whom we had met. This was never communicated to us, and the rotating sitters did not seem familiar with our home or our dogs. Additionally, the time between the evening and morning visits was consistently 12-13 hours, which is longer than we were comfortable with (and documented in their portal notes). Our second and third bookings were short and uneventful, which we appreciated. Unfortunately, our most recent experience was not positive. Our dogs were not walked for the first two days because the assigned sitter reported they were "too sick" to walk them. I'm unsure why someone unable to perform basic duties was sent to our home. When I contacted Susan, she did not recognize my name, address, or dogs, despite having personally cared for them on a previous visit. She did step in to take over the remaining visits, which I appreciated. However, on Sunday -- the day before our return -- she called to say there had been an accident in the house and that it was "messy." She preferred to leave it to "solidify" because it would be easier to clean later. I strongly disagreed and directed her to the cleaning supplies. She was argumentative but said she would return to clean it. We arrived home the next day around 2 p.m. to find feces throughout the house, clearly from the prior morning. It was crusted, smelled like a kennel, and had been tracked everywhere by the dogs. This was despite three additional visits after the accident occurred. Since returning home, I have attempted multiple times to reconnect with Susan to discuss what happened. Communication has been minimal, and the responses I have received have been excuses rather than accountability. Bottom line: This is marketed as a premium service, but our experience did not reflect that. Between the lack of communication, rotating sitters, long gaps between visits, and the unacceptable handling of the most recent incident, the service has not been worth the cost, the stress, or the cleanup afterward. I hope this feedback helps others make an informed decision.

Great customer service and my tiny toy poodle looks so great after she has her appointment. We…read moresupport veteran owned businesses!

Something has changed and it has gone downhill fast. The owner is rude as hell. He has been rude…read moreand aggressive on Facebook posts in rescue pages as well. They never answer their phone because "If we are on the line, you will get the message that the phone number does not work." WHAT? The OWNER, named Bill is the one who told me that their phone does not answer if they are on another call. It was NOT Comcast. The phones did not answer on several days for the last two weeks. The OWNERS dog was growling and nipping at my dog - no. This is not a review of the groomers, it is a review of THE OWNERS.

Great grooming experience! They were prompt, and my sweet pup came fresh and clean. This store…read moretends to be backed up easily, but the staff is always kind and attentive. Loved the Banfield as well. Wonderful doctors and customer service.

Though the Southgate Rd. Petsmart is closest to my home, I am most familiar with the Petsmart on N…read more Academy near Chapel Hills. Every week I transport adoptable cats and kittens from the no kill cat shelter where I have volunteered for several years, to Petsmart adoption center there. I set up the kennels and kennel cards, and submit photos of the felines for the shelter's social media. The staff is friendly and loyal to our shelter, adopting kitties from us.

If you have cats - !! ASK FOR MERCEDES !! ! She is genuinely SO amazing, I've sampled (so to speak)…read more5 different groomers for my 2 cats, Mercedes being the 5th, and I just pray she never goes anywhere because I want to keep booking with her forever!! I have 2 ragdoll cats, who are both very fluffy but have different types of fluffy fur. Mercedes does an amazing job and is mindful of the different grooming needs for the different fur types of my 2 kitties. She also has some special tools, particularly one for a thick undercoat, that makes a huge difference for my male cat in particular. When they come back inside from being groomed by Mercedes, they looks and feel the best they've ever looked, by far. Though I'm told my cats are well behaved during the actual grooming session, they run and hide from the door. To the point where I was becoming very concerned before finding Mercedes - she's extremely gentle, and is genuinely caring for the animals. She has a very sweet and kind disposition, which brings me a lot of comfort that my kitties have nothing to actually fear. Mercedes is incredibly diligent, the first time I booked with her I felt really bad because the previous groomer I had been using was hardly brushing them at all... so she had a lot of extra work she had to do to compensate for that. But she did it, and she did it well, with a smile on her face. I'm sure she's excellent with dogs too, but specifically if you are a cat person, it's worth waiting for her to get on her schedule. Overall Furry Lands has been great to work with. They're incredibly responsive and very friendly, and they've been super helpful in "emergency" situations for me in the past (ie, coming back from a trip and having a kitty with a big knot in a bad place). They've beeen a great company and I've been very happy with how easy they are to work with.

My dog gets the most perfect Airedale cut every time. They were so sweet to my elderly dog…read more They took lots of time and let my boy rest when he could not stand anymore. They groomed him lying down. They always do a wonderful job.

Marge is the best petsitter I've had. She genuinely cares for my pets and they become part of her…read morefamily. All of my animals (dog, two cats, and rabbit) love her too. My cat is very skittish and Marge was able to befriend him. Hard to do! Definitely make Marge your first choice for pet sitting, as you know you'll get great care. Your pets will thank you.

I am so lucky and overjoyed to find a loving and caring Pet Sitter on an emergency situation…read more Marge sat my 2 Yorker for almost 3 weeks and the care my dog received was outstanding and very exceptional. She was so loving and considerate giving special care for my dogs I highly and strongly recommend her service. I give her 5 Stars for her outstanding care.

My dog, Toby LOVES his one-hour adventure with Maggie. It's probably the nicest, healthiest thing…read morewe can do for Toby and it's well worth the very reasonable rates. I would use this service 7 days a week if I could. Definitely recommending this service to everyone I know with pets.

Maggie is just wonderful - super reliable, communicates really well, always updates me after her…read morevisit regarding how the pups are. We have two older dogs one doesn't really like to walk but when she does she walks really slowly! While our other dog is still active and needs lots of exercise. Maggie is patient and understanding of these opposite needs. We feel fortunate to have found and become a customer of Pawesome Pet Adventures.

Convenient location, Great atmosphere for the dogs…read more Easy to use baths and someone else does the clean up. Thanks

Sean H ( located in Stetson Hill's location) has been grooming my pup Chanel over a year now. She…read moreis a little Maltese. Sean H. is the best groomer we have ever had. He is so kind, gentle and his grooming skills are amazing. Chanel always looks absolutely gorgeous after he is done. Thank you Sean H - You are the BEST !!!!

I brought my 7 year old, high anxiety Aussie in for her first groom not done by me, I was…read morerecommended by a family friend and I am very happy with it! She came back to me with no tangles and a beautiful tight feather trim. She came back to me in high spirits and wasn't scared at all!

Brought my 8 month puppy in, and Christy did such a great job! She took time to talk with me…read morethrough the options, and did exactly what I asked. Also, prices are very reasonable. Will definitely be returning!