1. Insight Northwest Recovery

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Salem, OR

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Insight Northwest Recovery

5.0 (1 review)
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2 months ago

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Salem Transitional Care - Dining Room

Salem Transitional Care

3.0(19 reviews)
3.0 mi

I was treated quit well. I believe those writing very negative reviews should keep in mind this is…read morea care facility, not a hotel. The food had good variety, but was under seasoned for my taste. Get your family to bring in your favorite seasonings, it will make a difference. The biggest help to me was PT and OT. Andrew and Jessie were a great help they each worked me very hard, but apron arriving home I found myself with enough strength to take care of myself each day. I strongly recommend this facility.

My friend has been at this facility for 3 days, and she has fallen 3 times!…read more Furthermore, the staff did not make sure she had her prescribed back brace -- a requirement after life-saving back surgery! This is inexcusable -- malpractice! She continues to be missing bars on her bed that would help her get up and down. On top of everything else, the staff was not friendly or helpful when I visited, and they took an hour to respond to a call button to help my friend get back into her bed after she was totally exhausted. Not to mention, they took more than an hour past the designated lunch time to serve lunch. BEWARE: Do not be fooled by the newer facility! The care is enormously disappointing and medically dangerous!!! Be on your guard!!! P.S. I am the director of a nonprofit that studies human dignity, my brother is a doctor, and my sister-in-law is the president of a hospital. Perhaps Kaiser Insurance should discontinue their contract with Salem Transitional Care?

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Salem Transitional Care - Rehab Gym

Rehab Gym

Salem Transitional Care - Entry/Lobby

Entry/Lobby

Salem Transitional Care - Private Room

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Private Room

Windsor Health and Rehabilitation

Windsor Health and Rehabilitation

2.6(5 reviews)
2.1 mi

"Hotel California" in Salem, OR. My mom is a patient there, and the doc ordered blood & urine…read moresample. No one came to do either of those, so after two days, Mom asked "What happened?" Nurse said, "OH, we forgot." They did the blood draw and collected urine sample. Then she heard nothing after several days, so she asked about the results. Nurse checked, and said, "the blood & urine samples expired because the lab didn't pick them up." Evidently, NO ONE CALLED the lab. So they had to redo the blood draw and collect another urine sample. Make sure this is the type of care that you want for your loved one BEFORE checking in.

Recently brought a gentleman to this facility And was very surprised by the lack of professionalism…read moredemonstrated by one of their employees. The lady forced herself between me and the patient and proceeded to abscond with him. I informed her that it was my wheelchair that the patient was in and I would like to operate my own wheelchair to which she abruptly said "no" and proceeded to tell me that she needed to do some of her own duties before I could take my chair with me. I informed her that I was merely transport and I was short on time and did not have time to run around the facility with her to, she attempted to proceed anyway. There are further considerations to mention regarding liability in the event of incident. The longer the patient is in my equipment likelihood I could be held liable for any incident. As a courtesy, I try and accommodate them as much as I can, but if I am short on time, they need to stop trying to intimidate me into accommodating their schedule. It would be different if they had requested my services and were paying for them, but they are not my customer.

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Windsor Health and Rehabilitation
Windsor Health and Rehabilitation
Windsor Health and Rehabilitation

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Northwest Rehabilitation Associates - NWRA's own Mike Studer, PT, MHS, NCS, CEEAA, CWT, CSST

Northwest Rehabilitation Associates

2.9(10 reviews)
0.9 mi

Warning to Women: If you are being seen by Chris Woods,…read more make sure you are on guard at all times. Or have someone you trust with you. He was inappropriate with me. While working on my shoulder in 2019 (I was laying on my back on the table and he was sitting on a stool on my right)while working on it my hand was in the air between us and my eyes were closed. I felt fabric under my hand suddenly. He had layed the back of my hand on his crotch. I was in shock and I froze. I wish I had the nerve to say something right then but I have extreme anxiety. I tried to yank my hand back but he kept holding on to it like nothing happened. He would also bring up random questions like "What would your stripper name be?" Or say other inappropriate things. I went to the police and filed a report but the police said "we believe he is socially awkward so we won't press charges." You can not be socially awkward like that with clients. It is not okay. I have been too afraid to post my review but this is still tormenting me 2 years later and I don't want it to happen to anyone else.

Two stars because Chris W is one of the best physical therapists I have ever had and I would…read morerecommend him to anyone recovering from major orthopedic surgery. Chris would get six stars if I could give them. That said, the new "intake team" is grotesquely incompetent, loses paperwork, can't identify ICD-10 codes, blames coworkers when simple tasks aren't done, and lies for days about when work that used to take NWRA desk staff five minutes is going to be completed. After giving them my business for years I gave up and am looking to go somewhere else for PT because the clerical staff's incompetence is standing in the way of me getting the therapy my surgeon prescribed. It's a shame the low-level workers are so awful because they have some of the best physical therapists in Salem. Too bad their data entry flunkies do everything in their power to prevent you from getting to work with them.

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Northwest Rehabilitation Associates
Northwest Rehabilitation Associates - Our annual "Day to Rehabilitate Hunger" 24 hour rehab and food drive. Raised over $4200 in 2016!

Our annual "Day to Rehabilitate Hunger" 24 hour rehab and food drive. Raised over $4200 in 2016!

Northwest Rehabilitation Associates

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Insight Northwest Recovery - rehabilitation_center - Updated October 2026

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