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    7 years ago

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    7 years ago

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    Arrowhead Septic & Grease Traps

    Arrowhead Septic & Grease Traps

    (11 reviews)

    From my first interaction to the very last, the experience was exceptional. Whenever I need a…read moreservice, I always get two quotes. Our house is brand new, so I had never needed this type of service before. The first company I called was polite, but because I didn't know the size of my tank, the receptionist told me to find that information and call back. When I looked up what I thought was the correct size, Missy from Arrowhead happened to call me at the perfect moment. She was incredibly kind and let me know that the size I had found was actually incorrect--and that she was able to locate the correct information online, something I didn't even know was possible. I couldn't help but feel that the first company could have done the same but chose not to. I asked Missy if she could send me the details, and she immediately offered to email everything over. I also learned that some septic systems have filters, and she sent me information on that as well. On top of all this, we have three septic systems we wanted serviced. I live on a compound, and we try to get a deal when having multiple services done together. Arrowhead was able to make that happen for us. Scheduling the appointment was simple, and they were able to accommodate same-week availability within a timeframe that worked for me. Our driver, Kerri, also provided a 30-minute call-ahead, which was incredibly appreciated. Overall, Arrowhead Septic has earned my business for future services. Thank you, Arrowhead Septic & Grease Traps!

    I have used Arrowhead for years and have been very satisfied with this company, its services, and…read moreits staff. Steven was out today, and he is such a terrific guy. He answered all my questions, took his time, was very friendly, professional, and helpful. He's a great representative for Arrowhead! They are very customer-friendly and do their best to get out to help as quickly as possible and know what they're doing. I would highly recommend this company with no reservations at all!

    Tri Lakes Septic

    Tri Lakes Septic

    (4 reviews)

    Selling our home and needed our septic tank emptied and inspected prior to sale…read more The good: Friendly, came out on short notice The Bad: Finished pumping the tank, looked to be conducting a function test and/or an inspection. When he was done said he wasn't licensed to conduct an inspection. This information should've been disclosed prior to accepting and doing the job. We now have to contact another septic company to perform the work in it's entirety. Note: El Paso county requires a licensed inspector to file the transfer of ownership paperwork with the county in order to sell the home. In short, we paid $580 for half the job. Save your time and money!

    Well, it is obvious that the two reviews were by the owner and a close friend, or two close…read morefriends. My experience did not bear out the prior reviews. We had them out today, and the owner griped all the time he was here. He griped that I lied to him, which I did not. I told him that he would need at least one hundred feet of hose to reach the septic tank, although he stated that he would have needed over seven hundred. If you strung it all the way across the property, you would have over two hundred feet left. He asked my wife for tools, and she allowed him in our garage. He kicked stuff out of his way, took tools down from the wall and left them, and then picked up bolt cutters. He went back outside and cut our fence after opening two gates so he could get his hose to the tank. Then, he stated that the tank was old and needed replacing, and the leach field needed to be replaced. When he prepared to leave, he left the fence cut open, both gates open, and the bolt cutters out in the yard with it snowing on them. He then charged us $675 for the process of draining our tank. I had spoken with another septic tank cleaner and they were too busy to come out today, but they offered to clean out our tank for $350. We have been ripped off by this man, IMHO!

    Insight Heating - hvac - Updated May 2026

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