Great service and selection. Very knowledgeable and friendly (thy don't treat newbies like dirt…read morewhich is nice)

This place is great! I have bought 4 bike form here the staff is very knowledgeable and helpful the…read morecustomer service is great. I have recommended them to Meany of my friends!

Recently had my bike serviced to repair a tire, adjust the brakes and gears. And they were able to…read moreraise the handle bars so I'm not leaning over as far while riding. Friendly , professional staff! I highly recommend Outfitters!

We did the 9 mile kayak trip in Leo. It was a lot of fun and very scenic!! Just be warned that…read morethere is not much of a current so it is a lot of paddling.

Even though he was busy; he did a very good job and got our bikes repaired quickly. Thank you very…read moremuch; certainly appreciated!

Rick is such a nice person! Made you feel welcomed! He found my mom and I the perfect bike and…read morecouldn't be happier!!

Drove from Wisconsin for a specific bike. Mike, Grace, and Chris were all helpful over the phone…read moreand wonderful when I arrived. Everything taken care of in a timely manner. Great team and highly recommend!! Thank You Ft Wayne Harley!

En route to a brother's funeral, and needed a 10K oil change on my new 2025 Street Glide. No…read moreappt., just rode in and said I'd wait if they could do it. I had to leave in 2 hrs. Ryan in parts and the service manager moved their team to make room for my bike. 90 minutes later, they finished. Included a wash, multipoint inspection w/recommendations along with some well received appreciation. They understood my concern for a departed brother and acted quickly to accommodate. I appreciated both their Herculean effort as well as their respect and consideration in my circumstances. I felt like family even though we'd just met.

I was incredibly disappointed in the service they provided. I guess if you're a middle aged man…read morethat doesn't look like an elite runner, they don't think you need any help. I had money to spend, and I did....only after having to ASK to be helped. Even after explaining that my goal was to ease back into running, they didn't offer any gait analysis or additional help. I did buy a pair of shoes because i really needed them, but turned around and returned them the same day because I don't want to support a store that doesn't provide quality customer service....especially for something as important as footwear for running. At my age, especially, quality footwear is so important. I chose another local establishment and was very happy with the immediate attention I received upon entering. It wasn't convenient to return and go somewhere else, but it felt good to me.

I went there to find some running shoes. The staff were helpful with helping me find my fit,…read moredecided the right type of shoe, and even let me try it on their treadmill. I feel like the price of the running shoes are exactly what was expected.

Really great selection for disc golf, good service, good prices, and good specials. Convenient…read morelocation!

I have been calling and emailing them for the last two weeks about an item and they have not…read moreresponded. Unfortunately customer service is lacking and I would not recommend anyone buying anything from them.

This is pretty much it for me as far as outfitters go. I take this stuff seriously and I have no…read moreproblem dropping my opinions on things. There are sports stores and then there are gems like this. If you need it, this place has it or it can be had. Like with my taste in food, I will travel great distances to find that one great place. My entire life has centered around outdoor activities that do not require a ball of some sort. This has also turned me into a gear fanatic, so yes, I can go broke quick here. On that note, the gear you will find here is reasonably priced. I used to travel to Indy for my gear habit, but REI is just to big and Rusted Moon, although cool, is just too proud. This is the place. This is the gear you want.

This is the kind of place you go to if you want to climb Mount Everest…read more The company's logo, the employees that work here generally do it for the love of the job. Giving them something to do. The owner is retired,( at a very young age). The oldest is around seventy). He is about like a fifty year old in his physical abilities. Also with a few select others. The main advantage here is that the employees (not salesman). Have actually used the equipment that you are looking at. The younger ones do not try to push it out the door (make a sale). Have you ever noticed that if you watch a T.V. show? That some piece of equipment you saw will suddenly show up in all the stores? It is always made in China? When you take I camping isn't that always the time it seams to well not perform as well as it looked like it should? This is the main advantage of this store. Knowing what to use, and not carry twice as much as needed. This was the part that bankrupted one of there competitors. Roots sporting goods, they tried to carry everything, the staff was overrun and id not know what they are doing. Even I could tell. Earth Adventures only does a few things; one of their newest classes that is offered is an emergency preparedness class. This is better than what the Red Cross-offers. Can you pick up one bag, and walk out the front door, for three days? Then have a second bag for seven days? I could just get in my van and drive off.

While traveling through Ft Wayne, I stopped in and tried on several shoes. After doing the foot…read morescan, the staff member brought me several shoes that fit my exact needs. The staff was very knowledgeable and helpful. I was able to find shoes that worked. Since they didn't have the color I was looking for, I was able to order them online and have them shipped to my home.

Sold me damaged lululemon. When I tried to return it, the man working snarkily suggested I ripped…read moreit myself and also wondered why I didn't check the item when I bought it. I was under the assumption that if you put something on the floor to sell, it has been checked for damage, so I didn't give it a thorough look over. Worker was rude as hell. It is so obviously a sewing error I question the general knowledge of the people who work here. Will not be returning. Dicks is better