Bryan is an wonderful, honest person. If you need any work…read moredone related to alarm systems or audio you have found your man. No need to look further. I'm a happy camper.

Bryan came out and got my old alarm working in about an hour. Honest and reliable. This was one of…read morethe best customer service experiences of my life. HIGHLY RECOMMEND!

We called Brightside for a quote on outdoor security cameras, and Rich Jones, the owner, came-out a…read morefew hours later! He was prompt, professional, knowledgeable, and very kind! He quickly assessed the types of cameras needed, and where they should be placed, and sent us a quote a couple of hours later! We have a big property, so our security needs were a bit overwhelming to us, but Rich handled our job with ease and professionalism! His employees were so polite and helpful. The install was done in about a day, even with having to dig some trenches (We have a big property)! The image quality from the new Brightside camera's is so much better than our old, system! We even get notified when someone, or a car, crosses a line on our driveway or property!!! Because we can't see our driveway or front yard easily from our house, we love getting notified that a package is being delivered, or that someone has pulled into our driveway! We like knowing when anyone has walked onto our property as well!!! It's great having this new system in place! Thank you Rich!!!

I am impressed with Rich and his team. They installed a home system and put in wires while…read moreconstruction was going on so it would minimize the holes and damage. Rich listened to what I wanted and made suggestions but never tried to up sale. I did some checking around and this company has the best value and superior equipment in my opinion. I would highly recommend.

Randy and his installers were on time and very professional. His prices were fair and his expertise…read moreon alarm systems is unmatched. We'd had negative encounters with other companies so are truly happy with Next Gen Alarms. Will be recommending to friends and family. 5-stars *****

From the owner: Let us install, service and monitor your security system. We can monitor and warranty any system…read moreeven if we didn't install it!We offer full engineering and design services to create custom business security products and systems. Our highly experienced security experts are here to help you design and install the solution you need to protect you and your business. We are dedicated to our clients with over 40 years experience, and you will benefit from our strong mission and clear vision. If you're looking to secure your business or home, call us today for a comprehensive solution package based on your budget and requirements. Ask us about: Security assessments Analog & IP security cameras Smart lights Smart door locks Smart thermostats Intrusion systems commercial/residential Security monitoring

This updated review is specifically for the social media team out of Jacksonville, Florida, and the…read morelocal office here on Shadowridge Drive, not the Melbourne office. After my initial review shown below, I wrote to "alwaysthere@adt.com" based on the ADT business comments on another social media site. I recommend you contact "alwaysthere@adt.com" FIRST before filing a complaint on social media. You will get a much better response from this team than calling 1-800 ADT ASAP, which in my opinion is a waste of your time. This ADT social media team out of Jacksonville did a great job of resolving my issues. Within a few days, and over several emails, this office coordinated with the local Orlando ADT business site at Shadowridge Drive and rectified my situation. They issued a credit to my account for the "fuel surcharge" since I was not informed of this add-on in advance when I was told there would be no charge for the on-site visit. Kudos to Carla B. of the Jacksonville office for diligently working my issues, coordinating back-and-forth with me, and contacting the appropriate people to resolve my situation. Special thanks also to the area manager, Chris, who came out personally and delivered the tool key and provided answers to all of my questions and concerns. He even went through the Google app with me to demonstrate other options associated with my battery issue if I should experience this problem in the future. I increased my overall review of ADT to three stars based on the assistance of these two employees. The effort put forth by Carla B. and Chris made up for the frustration experienced with the installation and follow up of the Google doorbell camera. I highly recommend you contact "alwaysthere@adt.com" if you have any ADT issues that need to be resolved quickly.

Service is horrible! Sent me a free Google nest camera for free & it didn't work! Customer service…read moreis horrible! Took me half an hour to cancel & they still charged me another month of service even though I wasn't under contract! All they know how to do is charge & they don't care if your system is working! Was nearly 4 years with them! Never again.

A mistake was made on scheduling, and it has been successfully resolved. I'm hoping that the…read moreservice call will go as planned without any other confusion.

They were fast and easy. They knew what they were doing. They answered all of my questions. The…read moresystem works perfectly. They even put a nice little wall plate in so I can plug my Wii into the system so I don't have to get behind the TV every time I want to play it on the big screen. I am even having them come out again to wall mount my tv in my bedroom.

Highly recommend! Jose installed security cameras and flood lights at my niece's property and did…read morean excellent job. He responded quickly to our request, was professional and completed the work efficiently. Jose's recommendations for equipment placement were especially helpful and ensured that we have excellent coverage. Everything was installed neatly and works perfectly. Great service from start to finish!

Jose was a true professional with extensive knowledge in tech. He did our whole house camera system…read moreand integrated into our current configuration. Highly recommend this company service offerings.

If there was a zero star review this place would get it. They are EXTREMELY rude. I called the…read morestore this morning to inquire about a hidden camera. I asked the person that answered the phone if they had a camera that would save the video to my computer and I was told "If you know what you are doing you can connect anything to your computer". So I asked again if they carried a camera that already had this capability and I was then told "why dont you find your cameras somewhere else" and they hung up on me. This was completely unwarranted. I called JRS Spy Store (a competitor) and asked the exact same questions. This new company was very professional and helpful. They breifly explained wifi cameras to me and how they work.

I had the pleasure of working with Klass Act Solutions to help elevate my small business, Moe-tary…read moreNotary, and I couldn't be more impressed. From start to finish, Robbin and Kurt took the time to truly understand my business needs. They didn't just offer generic solutions--they walked me through everything step by step, asked the right questions, and customized everything to fit my workflow. They helped me set up a dedicated phone line, custom email, and even automated communication options that have made my business run more smoothly and professionally. They were incredibly patient, troubleshooting any issues along the way and making sure every detail was spot on. What stood out most was how invested they were in my success. It's rare to find service providers who care this much and are this responsive. If you're a business owner looking for real, hands-on support from people who know what they're doing and genuinely want to help--you need to talk to Klass Act Solutions. Thank you Robbin and Kurt for your amazing work and dedication. Highly recommend! Imran Mohamed Moe-tary Notary

Robbin and Kurt are a great team to work with. They are reliable and deliver as promised, when…read morepromised. Not only are they pleasant, they give you straightforward information without too much jargon that a lot of tech experts confuse you with while trying to impress you. The prices are fair and worth every penny to have a trusted professional set up and maintain a system that is never as simple or eas as it sounds on YouTube. Becasue they are also local, the money stays in our economy and their availablility is unmatched by anything you could order from Amazon.